Sitejabber Website Reviews and Complaints
business logo of Rosewe

RoseweReviews 5,907

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
812
value
767
shipping
780
returns
711
quality
757

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Fast Shipping
June 30, 2017

It took less than a week to get my item. I was surprised with the quality and speed to ship to me, the best ever! I am happy with my shopping and will also recommend to my family.

Date of experience: June 24, 2017
Nebraska
2 reviews
0 helpful votes
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5 Stars
June 30, 2017

The best thing that I really like this shop is their product quality though it's quite cheap but it's excellent. I am always in love with all the items I purchase from here!

Date of experience: June 24, 2017
Massachusetts
2 reviews
4 helpful votes
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Satisfied customer
June 25, 2017

Brought problem to Rosewe's attention and they resolved the issue more than adequately. In a short amount of time.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customers,
I have checked your order and our customs has replied your ticket on Jun. 13, and we still not receive your respond. You can check
By the way, you can reply that ticket for us to make the return, thanks

GB
1 review
4 helpful votes
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Do not use this site it is a scam
I received a dress the quality was so poor it was shocking it had holes inside a enormous iron mark on the back
The sizing was 6 sizes too small
The dress had cotton hanging from stitching
The material extremely cheap and nothing like the dress I ordered
You can't get ur money back they don't answer ur messages

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Colorado
1 review
5 helpful votes
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www.rosewe.com
June 25, 2017

It took over a month for my order to arrive and it was extremely poor quality, terrible fit and horrible customer service. The pictures were very cute and the product received did not measure up to the pictures. Extremely disappointed in slow shipping, poor fit, subpar quality and lack of customer service. You also can't leave a review on the website, please look at the grammar... WEBSITE REVIEWS ARE FAKE! AVOID.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

Kansas
2 reviews
0 helpful votes
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Worth the Wait
June 24, 2017

I really relly enjoy the shopping experience on this site. Although it took me almost 3 weeks to receive my package, it is worth the wait. All of the items looked just like the picture and were good quality for the price. I think you can choose your favorite clothes from this site.

Date of experience: June 22, 2017
Ohio
2 reviews
0 helpful votes
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Good For Price
June 24, 2017

It was my first time buying at Rosewe and at the beggining I even did not know what to expect but I was really surprised when I recieved my package. The delivery speed was really fast. The swimsuits I bought from this site were fine and very similar to the ones in the photos and were super good.

Date of experience: June 22, 2017
Illinois
2 reviews
0 helpful votes
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High Efficiency
June 24, 2017

I had never ordered clothes online before and saw a piece swimwear in this site and was immediately in love. However, the measurements in the size chart seen a litter bit small for me and Rosewe issued a full refund to my store account the next following business day. How high efficiency it is!

Date of experience: June 22, 2017
New York
2 reviews
0 helpful votes
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Very Pleasant
June 24, 2017

I discovered this site about half a year ago, and since then fell in love with it and even have spent over $1500 on all sorts of clothing. Nice package when I receivd it and the products are better than I expected.My experience with this online shopping site was outstanding, deserving a five-star rating.

Date of experience: June 22, 2017
France
1 review
0 helpful votes
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Really Nice Store
June 23, 2017

I have bought many dresses from Rosewe, actually I am not a big fan of online shopping because I had had so many bad experiences shopping online. However, the deals of this site are too good to be true. The prices are very reasonable. The offers are really good. Love it!

Date of experience: June 21, 2017
France
1 review
0 helpful votes
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Free Shipping
June 23, 2017

I like this site. I'm very satisfied with the purchases I've made on this site, I love the fact that everything has free shipping, quality is well, I love the products and they arrive really fast. Best Choose...

Date of experience: June 21, 2017
France
1 review
0 helpful votes
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Great material
June 23, 2017

The material is very nice, high quality, it is well built and my soft. Clothes fabric is very good, the body is very comfortable to wear, so I often buy on this site, delivery speed is also very fast, will always buy.

Date of experience: June 21, 2017
California
3 reviews
8 helpful votes
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I ordered a bathing suit June4th it is june 20th they gave me a tracking # and it shows NOTHING! They don't answer the # on the site eighther! WHAT A SCAM THIS SITE IS! I'M REPORTING THEM!

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 20, 2017
Rosewe R. Rosewe Rep
over a year old

Dear customs. I have checked the item you choose is pre-sale and you choose international flat rate shipping, so the shipping is not so fast and the shipping information doesn’t update everyday and the update is not so fast. The order is on the way into your country, once arrived, the shipping information will be updated, don’t worry about it, you can track it later. Pls wait more about one week to get the order, ok?

Texas
1 review
0 helpful votes
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Get Discount
June 22, 2017

I am a member of this site, always receive clothes discounted mail, can always be selected to suit myself, affordable clothes, i like it.

Date of experience: June 20, 2017
Alabama
1 review
0 helpful votes
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Unique design
June 22, 2017

The clothes of this site are very suitable for me, and many products and clothes are the main price is reasonable and unique design. So I would like to recommend to everyone.

Date of experience: June 20, 2017
Indiana
1 review
0 helpful votes
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Shipment
June 22, 2017

My first deal was great, good product, fast delivery, I wrote very good comments about the site before. I received my second order from here. This is very fast delivery. I will recommend to my friends.

Date of experience: June 20, 2017
Illinois
1 review
0 helpful votes
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Products Quality
June 21, 2017

I am looking forward to receiving my e-mail every day so I can find good items for quality goods. I ordered two pieces and I liked these products. The product is shown in the figure. Products arrive on time. Excellent product quality. My customer service experience is very good.

Date of experience: June 19, 2017
Indiana
1 review
0 helpful votes
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Highly Recommend
June 21, 2017

Strongly recommend this webstie for their excellent customer service, high quality and fast delivery. I strongly recommend it. High-quality products and high-performance customer relations. I will order again.

Date of experience: June 19, 2017
Georgia
1 review
0 helpful votes
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Service
June 21, 2017

Any questions about delivery and shipping methods. Can be satisfactorily resolved. I am glad that I always buy clothes on this site. Service is very good, the quality of clothes is also very satisfied, what problems can be quickly resolved.

Date of experience: June 19, 2017
Wisconsin
1 review
0 helpful votes
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Sizes Perfect
June 21, 2017

Whenever I received my parcel, every time I was satisfied. Clothes fit, travel is good, I always get a lot of praise. Fit is great, I have never had such a perfect fit. I generally choose from the size of the size, size is very appropriate, very satisfied.

Date of experience: June 19, 2017