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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Your items looks so legit and beautiful. And the shipping process time is reasonable, it doesn't take long. Thank you! I am just in love with this shop. I love these stuff I am glad that I found Rosewe, <3 I will buy here until I die, I enjoyed my shopping on this website. It is very nice to fashionable clothes for a quite cheap price.
I tried finding the combination of things i bought from this website in other shopping websites and i couldn't find it anywhere with the same quality and prices. This website does amazing sales and promotions has a billion options to buy whatever you need. This is definetly my go-to website for online shopping <3.
Their clothes look like your 9 year old daughter sews them in her class. It's costs a lot to return the stuff plus it took almost a month to arrive. The pictures are cute but the quality is so, so poor. They won't give refunds on the jewelry, which is also poor quality. Like people said in the review, DON'T ORDER NOTHING FROM THESE PEOPLE OR PEOPLE IN CHINA. I'VE LEARNED MY LESSON.
To be honest, the after-sales service of Rosewe is perfect. I bought a swimdress at Rosewe, except a little tight, everything is ok. I have to return the item. I just wait a few days to get my refund.
I bought 2 items from Rosewe and received them in two weeks.The color, shape, design and length of these clothes are like as the description on webpage. I got so many compliments because of these clothes.
Rosewe is one of the best online shoping website I have ordered., fast delivery within only 2 weeks. I have recieved my second order from Rosewe. It was very fast delivery. I highly recommend this online shop.
I bought a dress at Rosewe. This dress is supper pretty and casual. I especially love the sleeves on it. The material is nice and the lenght is just perfect. It fits great.
All I want to do is send one of these blue dresses back for a full refund as I only need one dress I tried to tell them this problem that I only needed one dress and they didn't reply to me they didn't follow through with my request as sending me only one dress they have no address to send the item back to so I have two dresses and I only need one the dress is fine and fits me but I want to return the dress and get a full refund
Dear customs,
I have checked your order, because there are many items in your order, so we send your order with two packages, the another package is on the way, please wait a few more days to get it.
Could you tell us which items you want to return? And i will send the return progress directly
Thanks
When I chatted with customer service 2 days ago, I was promised I would get a link from an agent in order to track where my package is. Then I got the tracking link and I can know where my package was. Really good customer service. Love Rosewe.
I haven't bought from Rosewe before but I gave it a try, because my friend recommend Rosewe to me many times. I selected 3 items to pay. I finally received my package today and everything that I ordered is excatly the way it was advertised on the webpage. I am very satisfied with my purchase.
I'm very surprised with the items I've bought on this website called Rosewe, I love the fact that everything has free shipping. I love the products and they arrive really on time.
The site called Rosewe offers free shipping, packaged well, cheap price, plenty of selection. All the items I have bought are delivered in like new condition. Love the online shop.
Package arrived in two weeks as I expected. It was packaged well.It's great price for the pretty dress. Material is soft and it is something I can wear both at work and going out. Thank you, Rosewe!
I love every single item in this website because its incredible cheaper than others. I have been a loyal customer for years! Great selection and specials all the time!
Love it, Quality merchandise., true to color and sizes no problems at all. Can't go wrong shopping here! Love the customer service also! You can get almost anything and it's just so nice
First issue: I ordered $250 worth of clothes and expected a 20% discount because I signed up with my Facebook login, but apparently they don't honor that because the items I chose were already discounted, Um, every single item on their website is "discounted" so basically their prices are what they are -- you CANNOT get a 20% discount by signing up with your Facebook login.
Second issue: Spent $21.99 returning more than half of the clothes because the quality was so horrible - extremely see through, and just cheap. Location REFUSED my returns package and still waiting for them to resolve. I have a feeling I am not getting A LOT of money back and spent $22 on shipping for nothing.
Dear customers
Thanks for your feedback, for the refused package, we are so sorry this, and i have connect the warehouse in the USA to deal with, they told us the problem has been solve, pls understanding; by the way, we have apply full refund for on Jun. 30, pls check your account, and for the refused package, you can keep it as the gift we send to u.
Any problem, pls connect our customer service
Thanks
Regularly priced items are not expensive for us, but also they go on sale, discount, clearance, plus coupons, etc. You can not get a lower prices than in the store.
They have so many great sales and promotions. I love shopping both online. All items ordered have been of good or exceptional quality. Online shopping is wonderful. No issues!
Rosewe is one of my favorite places to shop online. They provides excellent, high-quality products, with great style, and low price. You can always get great sales and get fast shipping on your orders.
The customer service is exceptional and let's face it, Rosewe sells quality and beautiful things unlike other stores. Great prices, sales, free shipping and great return policy! Love them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards