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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome store with great sales. I enjoy shopping at Rosewe. I am a fan of the tops, dress and swimwear on Rosewe. Never a long wait. Dress arrived quickly. Excellent customer service! Good job Rosewe.
More than anything, when shopping, the need for customer service is paramount. Rosewe extremely helpful and knowledgeable about the product that I was interested in buying, and which I proceeded to purchase.
I have always had pleasant experiences with Rosewe. This website is wonderful, fast, good customer service. I love their sales. Thank you again for the great service and coupon.
Sizing is way off. Won't tell me how to return or where to return. Cost of mailing to Hong Kong is over $30.00 so sometimes more than purchase. Never order from them again. Impossible to contact or talk to company rep
I made my first purchase. I saw the product online and was able to use several coupons to get it even cheaper! The material is very nice, high quality and soft on me. Will definitely order from the site again.
Rosewe is excellent in pricing and customer service. At least where I shop. Exceptional service, high-waulity products. I have never had a problem with returns they are simple and easy.
The delivery came in just a few days plus their customer service was supportive. Always provide great customer services and responds quickly to your online questions. They keep me deautiful throughout the day and I am so happy with it. I will definitely buy more from the site.
They have good sales and great customer service. If anything is wrong they make sure it's taken care of to your satisfaction. They also have some of the best clothes made for women. I get items for my family only from their site. They are totally reliable!
Recently I ordered a skirt for my wife, now I see that it looks her so sexy. My wife was surprised about the quality and design. And I find out that Rosewe service is so fast than other of online store. Never had a problem! So I would like to recommend this fast service to all.
Ordered it about 2 weeks ago and I got my dresses today and I love them. Fits perfectly. Thanks for the right size Rosewe :) I cant be more satisfied. I have ordered from this site a couple times. Never had a problem with getting the items on time or with the product sent. Never returned anything. It's a trustworthy site. Thank you so much Rosewe I will definitely be using Rosewe again!
Most of the time, I love the items from the site. I usually by about 5-10 items at a time. Their prices cannot be beat. I like all purchased items as well as the client service. I would like to extend my gratitude for the fast service and quality of clothing received. Great service I see ever my life. I will continue to purchase from this Rosewe.com
I love very much to buy in Rosewe, never disappoint me with the product or service. Fast delivery and great quality too, my dress came in exactly seven days! Perfect quality, delivery and the customer service! Perfect everthing and I love it! Awesome online clothing shopping! Highly recommend it to anyone!
I've found it just yesterday and I've already made two purchases that made me really happy, with free shipping and 45% discount on one purchase. Amazing prices and very pretty clothes. And very good online chat service, can help you with any questions! The clothes are nice but just run small in general, so order a size up. Pay attention on the size details in each items.
Rosewe always has great clothes at pretty affordable prices (some things can be expensive), and the shipping is relatively quickly. Loved this site for YEARS! Has improved over time, Great site for clothes. Nice items, love their design and quality. Would highly recommend!
I ordered a few months ago and I want to tell that there are a lots of high fashionable things. It was great, everything is so inexpensive, and looks just like the pic. Got the clothes for the price that was asked for. Amazing fashion site! Perfect colors good material I recommend it to everyone.
I love how they have everything I need. It is so hard to buy a lot of things here in the US, but this site provides me a way to get clothing or items I need. Product arrived as expected and well packaged. Easy to buy, very user friendly homepage and overall good deals.
Just as the subject line says "Can't believe the good reviews. Must be employees or people closely associated with them. Have two friends who have had an even worse nightmare with them, wish they'd get involved.
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “R” or “RR”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
My wife ordered 3 bathing suits on June 11th, 2017. They accepted our electronic check through PayPal on June 13th. We waited 2 weeks and heard nothing. We contacted rhombus email and received a response that they were out of stock but they did not notify us. I received an email a week ago the one had shipped. We still have not seen any of them.
Dear Customer,
RR1706120630088060: this order number is not correct, pls check it twice for us and we will help you to solve the problem soon
Better than expected. Easy to navigate through website to find what you want. Lots of items to choose from. I love Rosewe. Shipping takes about a month, price is very low and quality okay. I love their style, Good things, good price and the service is excellent! I like it. It really good shop.
A lot of cool things here! I really like Rosewe! The clothing and the accessorise are all fabulous! This site is amazing! What can I say? This site has so many stuff that can suit everyone's taste! (^o^)! The clothing is lovely and the customer service is excellent! I would highly recommend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “R” or “RR”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.