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Roselinlin

How would you rate Roselinlin?
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Pennsylvania
2 reviews
4 helpful votes
Follow Brenda R.
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Their Return Policy: "... it's easy to return and receive a refund." Reality: You must return to CHINA and pay for shipping fees, customs fees, and anything else the Chinese may throw your way. It's a complete racket. They deal in English and American dollars, pose as a national business but they are located in China. Nowhere on the site will you see that, though! Only AFTER they already have your money and refuse to provide the return process they misled you to believe they offer. Plus, the merch is poor quality and they take 8 weeks to deliver, regardless of what they promise. And the quality is inferior. It's a racket! The worst site I've ever dealt with. They have many other names on the web. Noracora.com is another one. Same racket.

Date of experience: September 29, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Switzerland
1 review
0 helpful votes
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Congratulations
May 15, 2020

Finally a place where REAL women can buy REAL sizes! Thank you for making my daughter smile!
I love the fact that you advertise plus size and average models in the same outfit!
Congratulations on being leaders in a world that would otherwise be shallow!

Date of experience: May 14, 2020
Spain
1 review
0 helpful votes
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Great designs
July 23, 2020

I found clothes I want in one place at a great discount, with free gifts and extra bonus.
I will have to wait to see the product that will be delivered to me, but so far I am very happy buying here.
Thank you! :)

Date of experience: July 23, 2020
Maryland
1 review
0 helpful votes
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I was very excited to find this site as I have been looking for pure cotton dresses and shirts for a while, which are stylish and fashionable. When I received my order, 7 of the 10 items I ordered were not only polyester, but some kind of mix such that if you rubbed the material together it left you feeling as if you had scratched a chalk board, and it actually made a noise. I suspect it had recycled plastic material. The trousers they included were so badly made that the button hold was half sewn up, and the sizing completely off.
A waste of time and money, and they want you to pay for return shipping, when they have made false representation as to the material used. They should be shut down.

Date of experience: July 11, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New Zealand
1 review
0 helpful votes
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Great experience.
September 10, 2020

Great experience. I have been a loyal customer of this online boutique for many years. I love the quality of the clothes and their return policy. I just experienced A + customer service, they were very helpful, efficient and friendly. I personally work in customer service, so it is really comforting to find a website that truly puts the needs of its customers first. Thank you.

Date of experience: September 9, 2020
Washington
1 review
1 helpful vote
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I looked at the reviews online and found no better than average overview. I tried it out and bought a $ 14 sweatshirt that looked like it should have cost $ 40. It arrived in 11 days. I am 5'8 '' and I weigh 145 pounds and I have a huge bust. It fits perfectly, it's so respectable. It basically looks like the picture. Even though this is based on a request, it was not such a bad experience at all. I will buy one more time

Date of experience: September 12, 2020
Lucy S.
Texas
2 reviews
3 helpful votes
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NOT SATISFIED!!
August 29, 2019

I am NOT satisfied with the clothes I got shipped!! On their Website the clothes looks so nice! But, when you get it...the size is smaller then what you order! Like by 2 sizes!!! I will never buy from them AGAIN!!!!

Date of experience: August 29, 2019
Florida
1 review
0 helpful votes
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I have been a EziBuy customer for over 2 years and have purchased many items and am very happy with the range, price, and hassle free return policy. I have recommended my friends and they are also very happy with their purchases. I hate that you try to find something that I like to fit (since I have a bigger size), but here they have a wide range of more styles that are stylish and don't make me feel like I'm using a tent. I love how easy the whole online shopping experience is.

Date of experience: August 5, 2020
GB
1 review
0 helpful votes
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When I needed to get information about my clothing order here that was not available in the generic questions and answers, I contacted their customer service by email. I contacted a representative almost instantly and they gave me the answer immediately.

Date of experience: May 1, 2021
Switzerland
1 review
0 helpful votes
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Really happy with my leggings and my top. Very comfortable and of quality! I'll get another pair when there's another sale that's for sure. I bought myself a medium blouse (I usually wear large) and this was absolutely fine, possibly it would have been too large if it was large. The big pants were perfect

Date of experience: September 18, 2021
Australia
1 review
4 helpful votes
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I ordered a Linen/Polyester dress with a necklace included and received a Cotton/Polyester one. When I questioned this and the fact that I did not receive the necklace they said it was a mistake on their part. No attempt on their part to update the website has been made. Save your money, there are plenty of honest suppliers out there.
I also ordered 2 pairs of pants. Even though the labels show the same size, they are clearly not and the quality is rubbish.
One very unhappy customer and I hope I can spare others the grief. STAY AWAY from this site!

Date of experience: June 13, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Italy
1 review
0 helpful votes
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Nice
February 26, 2020

I find amazing deals! Quality and comfort for a great price. I've had a few returns that went very smoothly, one return got a bit mixed up, but in the end, got it right! Very pleased with the company! Thank you!

Date of experience: February 25, 2020
Malaysia
1 review
3 helpful votes
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Very good
January 18, 2020

It is always tricky to purchase any cloth online but the quality was good. Unfortunately, some of them didn't fit. So I contacted the customer service through E-mail and they responded within a day. The response was pleasant and very easy to work with. They resolved the issue right away and I am pretty satisfied.

Date of experience: January 18, 2020
GB
1 review
12 helpful votes
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Utter $#*!e!
July 5, 2019

You have been warned... it's a switch and bait scam. We have started a Paypal resolution claim for a full refund. Paypal will ask you to return to China on tracked postage that will likely cost more than your purchase. All part of the scam. Paypal should not be associated with this company, but only see $$$ at the bottom line. They will NOT protect you.

Date of experience: July 5, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Arkansas
1 review
0 helpful votes
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No returns
July 1, 2020

I wrote the customer service that is indicated on their website. I included all information they requested and received the same exact generic email two times. Apparently they do not take returns. Clothes are not as pictured. Cheap and poorly made.

Date of experience: July 1, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Arizona
1 review
0 helpful votes
Follow Dalina J.
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The order arrived earlier than estimated, it is very beautiful, as in the photo, only that the model is very thin and she looks much better, I measure 1.72 and use size 40, I asked for size L and great because I like the baggy shirt, but the dress has a rather short length, so I will wear with tights since I do not have the thighs as thin as the model in the photo. Buy again, the designs are original, nothing to do with what they sell in other chain stores or websites.

Date of experience: November 20, 2020
Canada
1 review
0 helpful votes
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I enjoy looking at this online boutique. Ordering is easy and delivery is fast. Very happy with my purchases here. It is much easier to buy from the comfort of my home also knowing that there is an easy returns option

Date of experience: August 3, 2020
California
1 review
0 helpful votes
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The quality is excellent
October 17, 2020

Excellent website I am impressed! First time buyer and I feel like I got a great bargain! I had some doubts, however my clothes arrived faster than expected. I bought a blouse skirt set. The quality is excellent, nice feeling rich fabric. The size I chose is fine, although I could probably have gone down a size, but I wanted to play it safe. I'll order another now and go down one size

Date of experience: October 17, 2020
Washington
1 review
17 helpful votes
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Total Scam
July 17, 2020

Like other reviewers, I ordered from this site based on the beautiful photos of the clothing and great reviews on the website. Ten weeks later (after multiple requests to cancel the order and get a refund, all of which were denied), a package shows up with horribly made clothes that only barely resemble the photos from the site. There is no indication on the website that the business is based in China. The business counts on customers not being willing to pay the exorbitant return shipping fees and settling for the 15% refund. Total scam. Don't waste your money.

Date of experience: July 17, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Minnesota
1 review
14 helpful votes
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Items I received looked nothing like the website depictions. See Tanya B.'s review: I agree 100%: cheap, shoddy material. Trying to return items for refund: USPS won't ship to China; FedEx says "at least $100". Roslinlin offered me 15% refund; I refused. Then "If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be 25% money refund." Wow. They acknowledge problems with return. Finally they sent a label - not a proper shipping label, I learned at FedEx - with the WRONG zip code on it!

+1
Date of experience: August 19, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

We suggest you return it via postal service.

The zip code is correct since we did receive pakcage successfully.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Overview

Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 24th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
105
quality
110
+241