Gabriela S.’s Reviews of Roselinlin & more

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Women's Clothing

“If you order, you pay $ for truly ugly stuff; requested return for refund rife with error, hassle, $”

8/19/20

Items I received looked nothing like the website depictions. See Tanya B.'s review: I agree 100%: cheap, shoddy material. Trying to return items for refund: USPS won't ship to China; FedEx says "at least $100". Roslinlin offered me 15% refund; I refused. Then "If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be 25% money refund." Wow. They acknowledge problems with return. Finally they sent a label - not a proper shipping label, I learned at FedEx - with the WRONG zip code on it!

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Cnicv C. – Roselinlin Rep Over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

We suggest you return it via postal service.

The zip code is correct since we did receive pakcage successfully.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin