I have only bought shirts in this online boutique, I trust their quality. Shopping was easy to do without any problems. There is also a tracking number and it is easy to track where your products are.
Buy cargo shorts perfect for comfortable days at the beach or shopping. They are light, they fit well and can be combined if necessary. Magnificent range of colors available. The woven waist band allows a perfect fit.
I love this online clothing store. Hands down the best shopping site I've had so far and most of the clothes are super nice for the low prices. Highly recommended if you are looking for something affordable.
Great variety, always a wide range of sizes and styles available, reasonable prices for quality. The staff is knowledgeable and provides good friendly service. The stores are accessible online for working customers.
I ordered some very comfortable and fashionable pants on this website. Ideal to dress with casual style and for mountain tours, walks, etc. They look great with black boots and Converse-type sneakers.
This remarkable online shopping experience has been clearly designed by women for women. Think of quality products, advice and coordination of trends with reliable delivery. I love shopping on the internet here!
In addition to getting inferior knockoff clothing ordered from their online catalogue with pictures, order was sent in 3 shipments, one item was never sent yet the company continues to claim they have no recourse to refund my money. After months of being told to be patient, they have stopped communicating. This is theft. They had both my credit card and Paypal information to make the refund and stalled.
I placed a clothing order with this online retailer two months ago, to include a pair of shoes. Six weeks later the order arrived, but the shoes were not included. My many emails inquiring about the missing shoes have gone unanswered. The shoes were priced at about $35.00. I must now assume that I have been cheated. I will continue to seek satisfaction, most likely through Visa credit. My advice: stay away from this retailer's site.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I love everything I ask for in this online boutique fast shipping and excellent quality in all clothes. Pricing is standard for clothing these days. The outfits are so cute that the hardest part is choosing just one. I've never had a problem with them before, so I highly recommend this website!
I bought a beautiful blouse and a belt for my sister in law for her birthday. She loved them both and I was very happy with the opportunity to buy something online on this website that I would not normally find in physical stores where I live. Excellent customer service and delivery.
Buyer Beware! Do not order from this company! You are not able to contact them except by email, which should have been a red flag to me. Regardless, my order took almost 2 months to be delivered and what arrived is nothing like I expected or as described. Cheap, cheap, cheap quality and awful! I have reached out by email (the only way to contact them) for a return label and have heard nothing. Am I surprised? No. Do I expect to hear from them? No, I do not.
Please heed my warning and avoid this company at all costs. Any company that doesn't provide a customer service number should be a huge red flag!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Excellent customer service, impressively fast order fulfillment, direct return process with quality products at realistic prices, what more could you ask for? I have been a committed customer for many years and have never been disappointed. I am also impressed with the expansion of clothing ranges, and the increasingly fashionable designs especially.
I have made two purchases online here I have not found any problem. Both items (a pair of sandals and a business style dress) were as described and arrived on time. It is cheap but without losing quality, so I am happy to recommend it.
You can never be disappointed with the items purchased here. I just love you. It was very easy to navigate. My purchased clothes were of great quality. I simply love all the products available on the site. Prices are absolutely amazing. Definitely value for money.
I ordered 2 items on Nov 16,2020. One item was delivered on Dec 22,2020. The other item seems to have been stuck in Atlanta since 12/21/20 according to the tracking information. There is no phone number to contact them. I've written repeatedly to their customer service and they have done nothing but tell me I need to wait longer, although it's already been almost 2 months. I said I want a refund but they ignore my request. Their clothes are interesting, but it takes at least a month to receive them and customer service is totally worthless. I doubt I will ever receive my item or a refund. AVOID THEM!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The order and shipment were made without problems and in a timely manner. I was very satisfied But this company improved. I ordered the wrong thing for my daughter and they took care of the exchange in a pleasant and professional way, with an emphasis on making me happy. I will definitely order from them again. Highly recommended
I had to return a beautiful dress on this website that I bought for my niece, it was my fault, I chose the wrong size. She received professional help. I felt really bad, but they made me feel so much better by giving me a store credit and a chance to buy again. Thanks for the great service.
I love this online store because so far it has fashion for women more in line with the price, something that other stores do not usually do. Prices are very reasonable and delivery is very efficient and with the return label included easy return method
I am very happy to see that this website now use their own models and photos, whereas previously they had a reputation for using photos from other retailers leading to misleading articles. It's great to see an online boutique that really listens to their customers' feedback! I love the prices and the quality, I always get compliments when I wear these clothes because they are always in fashion and it doesn't look like the typical clothes found in the mall.
My dress arrived on time and fit me perfectly! I had been disappointed with many other online stores that didn't send the right clothes and some didn't even come. This online clothing store delivered exactly what I ordered and just in time for an event. My faith in online shopping has been restored. Thanks, you are so trustworthy.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 24th among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin