Love it! New favorite place to shop! I've only shopped from this website twice, and I really love it! It was easy for me to find everything I wanted and even ended up getting a lot more than I originally needed. The clothes are also well priced and very cute! I will definitely buy here again.
This stuff looks like I would want it. I've bought shoes and pants and tops. Nothing looks like it did in the add ads the shoes are very weirdly made. Avoid those shoes at all costs. The worst is you cant return the stuff because the company is in China and as they point out you pay a lot to send it back. I have been pawning it off on the local shelter. It annoys me with these companies because they do this knowing we can't return the stuff. Should have read reviews first. I'll learn one day.
Don't be fooled by the pictures -- the reality is these clothes are thrown together with the lowest, cheapest quality fabrics and craftsmanship. Just awful, and I fear for the poor conditions that the workers who make these clothes must endure. PLEASE do not make the same mistake I made! Shipping takes forever -- they must send containers from China and then ship from New Jersey but if you want to return the items you must pay to send to China! Or they only offer a partial refund and then pay less than promised. Don't do it!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Shoddy quality, not like the pictures. They also apparently felt free to substitute one item with something completely different that I would never choose. I guess they get away with a lot since the return postage is to China. I have been going round and round their directions for returns and can' t find how to return them. A complete rip off, possible scam. I reported them to the Better Business Bureau.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I just wanted to thank the customer service girl who took care of my case, she was very helpful and a real pleasure to deal with even if by email. Genuine customer service is hard to find these days, so when someone is willing to help as much as they can, it's a true blessing! Thank you very much, you are an asset to this boutique :)
It was a bit late as they responded like 10 business days after purchase, but I received my dress within 20 days after they advised of dispatch. Everything is as expected in terms of size and materials. I am glad that everything worked out for me despite the lateness.
Don't waste your money and your time. The actual colors, style, fit, and the quality of the material are not what is represented in the photos. The items may get shipped or made from different sources, because my order was shipped in two separate shipments. One shipment had a top that was considerably better than the next shipment that had nothing close to what I ordered. Now I need to try to return my items. From reviews it doesn't sound like that's going to go any better.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The photos can not be of the actual products. Looks like they manufactured items just for the photos and then created the cheapest knock offs. When they say the fiber content is cotton, they must be referring to the cotton thread. Even the least expensive items that are manufactured in the US, or likely most anywhere else, are infinitely better quality than these. Am not even able to give them to anyone that I know. Something should be done about this company. It's a rip off. Know of any attorney that would take this case?
They said they would give me a credit for one item that they never sent... we shall see. I still have about 4 other items that I have and can't return. Buyer beware.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I wish I had checked this website before placing my order. I have still been waiting for almost 2 months. I have contacted their customer service but the response was talking about very general information-possibly it was automated message. One of the worst shopping experience ever in my life.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This online boutique has a wide variety of women's clothing and accessories at a reasonable price. They have excellent customer service and are easy to deal with. Often the best deals can be obtained with the season.
My daughter is buying cute dresses for college. After buying many, I returned some because they were too big. Time passed, so I contacted this boutique by email. A girl here used patience and was efficient in providing information and the store credit she wanted. I have to admit that I made some mistakes in my return process, he was very kind to my mistakes and also gave my daughter a discount code, thanks!
I could spend years shopping for clothes here!
I just placed my first order with them and I am really impressed with their shipping offers. The only downside is that your site has a lot of elements, so you can spend a lot of time browsing, but that can also be good because many of the clothes have models that can inspire you to dress like a girl, sporty or more like a girlfriend. Pretty good that the site has PayPal as an option too. I can already feel my love for other online sites dying...
Never received product. Wish I read the reviews before ordering. Cannot get through to them. Generic reply when you email them. If I could give them 0 stars I would. Save your money and avoid this company.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have been with this boutique almost from the beginning and they are a great company and have never disappointed me. Always professional and very friendly, there has never been a problem returning items and getting a refund.
Clothing in general is as described and quality has improved over the years. It's also great to be able to try on clothes at home for fit and see how they go with other clothes you have.
An excellent company that I have and that I have often recommended to others as well. Keep up the good work!
Some companies on the Internet vary the product or do not ship it. But this online boutique quickly solves problems, apart from the fact that all their clothes are great, especially the dresses... I love them all!
This boutique has taken over my wardrobe forever, ever since I discovered them on the internet I became obsessed with quality and style, my order never disappointed! You can't go wrong with this store, it's a staple!
Don't buy from them. It took many weeks to for the order to be sent and then I only received 1 of the 3 items I paid for. The item I did get is worth about $2 - synthetic poorly made rubbish. It seems almost impossible to get my money refunded for the missing items, even with paypal's help. Any good reviews for this business seem to be because another store shares the same name.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
My first purchase from here was a year and a half ago, I bought a sweater dress with an elastic band at the waist and it was something I fell in love with. I was struggling to find something in person that I liked where I live and started looking online.
Since then, I have purchased over 15 garments on this site and continue to shop for accessories as they have always been easy to wear and style. This is a website that I always look for sets by default and take inspiration from. Thank you!
This boutique had a fast delivery, the clothes are of good quality and very comfortable... some items were too small they had to be sent back so convenient to have a return bag included in the purchase
I should have read reviews first Worst product! Very cheap. Clothes have loose threads at mosts seams and hems. You have to pay for returns no matter what I will be contacting my Visa to challenge charges.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 24th among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin