Hostile marketing! They ask for your personal info before showing ads.
Didn't really want roomster. More or less forced into it.
Already upgraded my account but given me run around to read messages
Must I enter 50 characters? No thank you, at this time.
It's nice that I can view availability and received messages.
Not yet received feedback within the promised time
Stupid that you have to pay $11! Should be a free trial or less. That's ridiculous
Getting a fair number of inquiries from nice people.
Paying to view message is ridiculous. Charge the people who post their listings.
Forcing me to pay before knowing what the UI looks like is a cheap way of getting money
Customer service was great, but frustrated all day with my lack of ability to pay
Price to message should have been disclosed before messaging
Very highly satisfied with the website/app and how well is put together.
I haven't got any responses yet but it looks good so far
Most people do not respond at all. It's frustrating.
Answer: We do not post on Craigslist and do not spam or send any messages like this.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Answer: These are untrue statements. We have asked our many satisfied customers to post their positive experiences about Roomster to counteract the negative, and mostly untrue statements posted about us. If you notice that Sitejabber has negative reviews of almost every company doing business in the united states. If it was all true, there would be no business left and everyone would be out of work. People never write good reviews, people love to be negative. Its sad.
Answer: Hi Aminah, Roomster did not post that ad on Craigslist, we did not create that link and there fore we can not offer support for it. This looks to be one of our affiliates, who should not be doing this. We will be removing this person from our affiliate program. Thank you for bringing this to our attention.
Answer: That makes little to no sense. Undeleted? What does that even mean? N you want to create an account after you deleted it? Go ahead.
Answer: Roomster has a 24/7 fully staffed Help Desk. Please login to your account and you will receive excellent customer service.
Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.
James R. I am sorry that you are disappointed by the unrelated messages you receive. Have you already contacted our support team on your account? I am sure they will have some tips and recommendations or even the ability to resolve any technical issues. You can ask for assistance from them. They typically respond within minutes.