website thubmnail of Roomster

Roomster

How would you rate Roomster?
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California
1 review
0 helpful votes
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Im just starting and getting used to it so i dont really know

Date of experience: May 2, 2021
North Carolina
3 reviews
9 helpful votes
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Hostile marketing!
January 8, 2014

Hostile marketing! They ask for your personal info before showing ads.

Date of experience: January 8, 2014
Florida
1 review
0 helpful votes
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Didn't really want roomster
August 28, 2021

Didn't really want roomster. More or less forced into it.

Date of experience: July 29, 2021
Massachusetts
1 review
1 helpful vote
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Already upgraded my account but given me run around to read messages

Date of experience: July 30, 2021
Massachusetts
1 review
0 helpful votes
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I keep emails from people and vendors that don't meet my search criteria.

Date of experience: June 12, 2023
Ege B. Roomster Rep
over a year old

James R. I am sorry that you are disappointed by the unrelated messages you receive. Have you already contacted our support team on your account? I am sure they will have some tips and recommendations or even the ability to resolve any technical issues. You can ask for assistance from them. They typically respond within minutes.

Maryland
1 review
0 helpful votes
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No review at this time.
July 18, 2021
Updated review

Must I enter 50 characters? No thank you, at this time.

Date of experience: July 18, 2021

No thank you
July 17, 2021
Previous review

No thank you.

Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
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It's nice that I can view availability and received messages.

Date of experience: September 9, 2022
Zimbabwe
1 review
0 helpful votes
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Not yet received feedback within the promised time

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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Very confusing at trying to upgrade my new payment method!

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Stupid that you have to pay $11!
December 5, 2022

Stupid that you have to pay $11! Should be a free trial or less. That's ridiculous

Roomster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2022
Georgia
1 review
0 helpful votes
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Not sure why I had to pay but hopefully it's worth it!

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
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Getting a fair number of inquiries from nice people
February 18, 2021

Getting a fair number of inquiries from nice people.

Date of experience: February 18, 2021
Missouri
1 review
0 helpful votes
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Paying to view message is ridiculous
March 20, 2021

Paying to view message is ridiculous. Charge the people who post their listings.

Date of experience: February 18, 2021
New Jersey
1 review
0 helpful votes
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Forcing me to pay before knowing what the UI looks like is a cheap way of getting money

Date of experience: September 21, 2020
California
1 review
0 helpful votes
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Awesome!
May 3, 2021

Awesome! Thanks for providing a great site. I look forward to finding an apt

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Customer service was great, but frustrated all day with my lack of ability to pay

Date of experience: January 2, 2023
Canada
1 review
0 helpful votes
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Price to message should have been disclosed before messaging

Roomster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Illinois
1 review
0 helpful votes
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Very highly satisfied with the website/app and how well is put together.

Date of experience: March 29, 2022
Arizona
1 review
0 helpful votes
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I haven't got any responses yet but it looks good so far

Date of experience: September 15, 2022
California
1 review
0 helpful votes
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Most people do not respond at all
July 20, 2022

Most people do not respond at all. It's frustrating.

Date of experience: June 20, 2022

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
This company does not typically respond to reviews