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Roomster

How would you rate Roomster?
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New York
1 review
1 helpful vote
Follow james s.
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I found a roommate in 1 day in NYC which is pretty impressive. I did pay and canceled no problem. They have made improvements to their past issues. I will use Roomster again and will recommend Roomster to my friends. Wish the service worked better on the iphone though.

Date of experience: October 17, 2013
California
1 review
0 helpful votes
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Poorly Run service
July 1, 2021

Too many roommate ads that do not fit my criteria are sent to my mail box. It's very time consuming having to deal with them. Your site has way too many people listing an ad that do not post their photo. Your price is too high.

Date of experience: June 1, 2021
North Carolina
1 review
0 helpful votes
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You have to pay to read your messages, that's a pretty garbage way to money grab. Other sites simply require a subscription, and give you limited messages. At that point you would need to upgrade your subscription, but not the first day like it is here.

Roomster attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2022
California
1 review
17 helpful votes
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I paid for the subscription because it said I couldn't review all the inquiries for my room for rent. Well after paying, I went thru every message with a response and no hits. I suspect that most of these accounts are fakes and spam bots. I've used craigslist before and have used them again, with 10,000% better response as I have not had one real response using Roomster. Don't waste your money! Craigslist is free and you'll have a better chance renting your room or finding one to rent. The price roomster charges for a month subscription does not justify the quality of service, or the likelihood that you'll find any real leads. Buyer Beware

Date of experience: April 16, 2015
Singapore
3 reviews
18 helpful votes
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I recently graduated from culinary school in France and after working in a local restaurant for about a year I applied for a sous chef position at a Michelin rated restaurant in Amalfi Coast called Don Alfonso. After six months not hearing back from them I received a call inviting me to come to Italy to interview with Don Alfonso himself! My interview went so well that they offered me the job on the spot! That night in my hotel room I started looking online for housing solutions. I found Roomster after a quick search online and made a listing looking for a place to rent. About a week before I was scheduled to go to Italy and begin the new position I secured a really nice, comfortable room for a very affordable rate that was within walking distance of the restaurant! So happy to be able to pursue my dream of being a culinary master with one of the best in the game!

Date of experience: November 28, 2014
Bangladesh
1 review
4 helpful votes
Follow DJ R.
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Either way, I have had MANY great experiences via this website! Great idea and I highly recommend for using!
This site has been immensely helpful in so many ways to find a responsible Roommate or beautiful Rooms to rent.

Date of experience: September 24, 2014
Bangladesh
1 review
8 helpful votes
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Can I first say that I'm usually not a fan of using online services like these but a friend of mine knew I was looking for a roommate and suggested I try out Roomster. I was a little hesitant at first but I decided to give it a try and made an account. I was very pleasantly surprised by how easy the website was to use and navigate. Their prices were very reasonable and after a few days I found a great young professional for a roommate. Happy to say that Roomster made me a believer. Thank you!

Date of experience: October 10, 2014
Bangladesh
1 review
9 helpful votes
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I recently got a new job out-of-state and was looking for roommate solutions online and I stumbled across Roomster.com. Needed to give it a shot and decided to purchase a subscription. It was very easy to make a listing using my Twitter credentials and I was up and running in no time. They had an abundance of listings and it took me no time at all to find something that worked within my means.

Date of experience: October 25, 2014
Bangladesh
3 reviews
14 helpful votes
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I just moved for school to a new city, a friend told me that Roomster is a great place to find roommates so I went on the site and easily created a profile detailing the type of room I was looking for. Within a few days I found a very nice place to rent, thanks!

Date of experience: October 29, 2014
California
1 review
0 helpful votes
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The website is glitchy and doesn't work well
August 12, 2021

The website is glitchy and doesn't work well. Most of the accounts that message me are scammers. You have to pay to view your messages which doesn't make any sense. Feels like a waste to pay, there are much better roommate websites.

Date of experience: July 13, 2021
Italy
2 reviews
2 helpful votes
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Two months ago I was looking to move into a new place and my co-worker told me about Roomster. He said he found a really cheap room to rent that was not small or in a bad area or anything like that. I decided to take a look for myself and found that Roomster really did have some great bargains. I registered for a 30-day subscription and started browsing through the different posts until I find a few that caught my eye. After messaging back and forth with a few different listing owners I decided to go with this one that was close to my job and near my mom’s house. Happy I found this site because I had been looking for a place for a while and did not have as much luck as I had with Roomster.

Date of experience: January 30, 2015
Arizona
1 review
12 helpful votes
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I just got a job at LAVA records in NYC! My college advisor told me about this great site Roomster that she recommends to all her students looking for places to rent. I found an amazing deal on a room to rent in NYC, cant believe I'm moving to the big apple! So excited!

Date of experience: November 4, 2014
Massachusetts
4 reviews
0 helpful votes
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Great apartments!
January 21, 2022

Great site! My boyfriend and I found an apartment for ourselves on this site! We searched for a long time for a good price... but then we immediately found it)) some kind of mysticism! But I'm glad that it happened to us and we quickly started our move!

Date of experience: January 20, 2022
Illinois
3 reviews
2 helpful votes
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Was looking for a room to rent when I moved for my new job and I looked on Roomster. They had so many rooms to choose from and the site was very simple and convenient, will definitely recommend to friends.

Date of experience: April 22, 2015
New York
1 review
7 helpful votes
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Thieves...
March 26, 2014

Thieves... they do not tell you that they Will keep your credit card on file and then charge you the hire rate once the initial purchase you made expired...
The also dont have a proper contact number... don't do it!

Date of experience: March 26, 2014
Cambodia
1 review
2 helpful votes
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My cousins just told me about Roomster, saying they got a sweet deal on a rental in a great area that is usually pretty expensive. I went on the site to see if the hype was justified and it seems like they were right. There are a ton of listings available and the rates for subscriptions are very reasonably priced. I used the site to find a room to rent when I moved to a new town for a new job and I couldn’t be happier with how it turned out.

Date of experience: January 28, 2015
Bangladesh
1 review
3 helpful votes
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I didn’t like to spend more for my accommodation. I found www.roomster.com from Google Search when I wrote BEST WEBSITE for ROOMS & found a room from roomster. It was only $525 per month. Thank you www.roomster.com.

Date of experience: October 7, 2014
Texas
1 review
0 helpful votes
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The app is very user friendly, but the price in order to find a roommate is a bit pricey. This should not cost what a dating app should as I am not looking to hook up for dinner. People that are on here are looking to save money the best way they can. Too steep for what it is in my opinion. Drop it by half a yway and you would have way more people join.

Date of experience: March 30, 2023
Alabama
1 review
0 helpful votes
Follow Charolette K.
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I get too many emails daily, majority of which start with a person not looking in my city... then it changes to Birmingham, AL and the list of leads for my area can be reviewed. All seem to have the same leads for that day so its a waste of time to review them all, delete them all. My preferece is one email a day, not 30!
Thanks.

Date of experience: August 11, 2021
California
1 review
0 helpful votes
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App was broken and not letting me update the date of my previous listing. It looked like the "Done" button was hidden in the very top right corner and my screen wouldn't allow me to click there. Then I had to make a new account.

Date of experience: April 15, 2021

Overview

Roomster has a rating of 2.2 stars from 4,115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roomster most frequently mention customer service, credit card and read messages. Roomster ranks 2nd among Roommate sites.

service
368
value
341
shipping
168
returns
236
quality
424
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