I was able to locate a compatible roommate within a few days, within my budget and in the desired geographical area. I would not hesitate to recommend this service.
After signing up I receive an email... Thank you for joining Roommates.com! Use the following login information to gain access to the members area. You'll then be able to browse matches, send and receive messages, and edit your account / profile. If you were disconnected during sign up, don't worry, your information has been saved. Just revisit the site and log in with your user name and password. It says that you can send and RECEIVE messages, but RECEIVE is where they trick you. Yes, you can receive messages, but they fail to tell you that YOU HAVE TO PAY TO OPEN YOUR MESSAGES.
The website is user friendly and i was given a good choice of candidates. I found my roommate within 3 weeks. I would definitely use the website again.
I wish I had read these before I paid the 20.00. I never receive any answers back. I think they have people posting fake stuff to get you to pay the money.
Bad site
Hello,
This is Roommates.com Customer Support.
I'm sorry you didn't have success finding a roommate on the site, and I understand that finding a roommate can be a difficult and frustrating process, especially if you are not receiving as many responses as you'd like.
The site is a bulletin board service and the profiles listed are not listed by the company. Roommates.com is happy to help you search for a roommate with our automated matching services, but it is a self-service site so you do have to send messages to your matches, post photos and look for profiles that would be a good fit you.
Even though you were not successful in using our website, if you should require a roommate in the future, I ask that you give us a second chance. I would be more than happy to explain how to get the most out of your account with Roommates.com, even with the free service.
When we started this service, we designed the site so that people are able to utilize the website without purchasing a membership and many of our users have successfully found roommates this way. The most common ways are to send contact information within emails to other users and post contact information within profile descriptions for other users to see. So while it is true that without having a paid membership you do not have the benefit of being able to read Roommates.com emails that you receive, you do still have the opportunity to achieve your goals while utilizing the free portions of the site.
Our Customer Support department is more than willing to answer any questions you may have concerning your account. Feel free to email us if you ever need any sort of assistance.
Roommates.com Customer Support
support@roommates.com
- 0 -0- - 0 And roommates.com won't give me the info on the person who "really" rented a room from me? He robbed my house and stole electronics from other roommates! I am Lived!
Hello,
That’s terrible! I’m sorry that happened to you. It is always a good idea to get a background check when you have a new person move in.
You may want to contact your local authorities as well as report them to the Internet Crime Complaint Center. You can do this by visiting their website at www.ic3.gov. We will be happy to assist the authorities in any way we can.
Roommates.com respects the privacy of its users, so we do require a Court Order before releasing any information about our members. The Arizona contact for obtaining a Court Order is 1-800-352-4553. Once a Court Order is obtained, it may be faxed to us at 1-888-629-8013 for review.
If you have any additional questions please contact us at support@roommates.com
Roommates.com Customer Support
Roommates.com was great, I found the ideal roommate within three days. Thank you roommates. I have tried oiher services in the past but no one came close to roommates.
Great job guys.
If you are looking for a roommate, this is the best and probably safest site to find what you are looking for. I previously looked on craigslist and that was a huge mistake!
I used the website for almost a month and it was really helpful, now I found what I need. I had many options by the way. I truly appreciate it. Thank you guys
Found some matches right away, and yes, I had to pay in order to read my messages or respond to potential roommates. In the end, I found a great roommate in the city I live in, and it all worked.
I am so happy, I believe I have found the perfect living location, as well as a great landlord, and friend. Very happy with the quick response I got too,.
I am very happy that I found a very good person to be my roommate. I am only sorry that I do not have more then one room to rent, because it is a lot of decent people that needs a room, thank you
This site is awesome for searching roommates. They send potential roommate details based on your requirements. I would definitely recommend this website for people searching for roommate.
Total scam, it makes no indication that you have to pay for anything until someone emails you, then it tells you have have to "upgrade" aka pay money to see the message. Stay away.
Hello,
This is Roommates.com Customer Support.
I am sorry to hear about your dissatisfaction with Roommates.com as well as the fact that you feel misled by the website with regard to the upgraded memberships. Please understand that is not our intention.
When you go to the Roommates.com website under the More Info tab, you will find the Frequently Asked Questions page. On this page you will find information on how the site works with the free membership and the upgraded membership, along with the membership cost options.
When we started this service, we designed the site so that people are able to utilize the website without purchasing a membership and many of our users have successfully found roommates this way. The most common ways are to send contact information within emails to other users and post contact information within profile descriptions for other users to see. So while it is true that without having a paid membership you do not have the benefit of being able to read Roommates.com emails that you receive, you do still have the opportunity to achieve your goals while utilizing the free portions of the site.
If you have any further questions, please don't hesitate to contact our Customer Support through the website and we will be happy to assist you.
Roommates.com Customer Support
support@roommates.com
Yay! I found my perfect roommate through Roommates.com. It works! Thank you to the team at Roommates.com and to everyone that responded to my post. I wish you the best - ALEX
It was well worth it to find a roommate through roommate.com. I had a few accounts with a few different websites, but ended up finding a roommate through this site.
If you are into the catfishin, creepin, swingin and pedophile thing then has Meta got a great new dating app for you! Join Roommate dot con and make all your nightmares come true and more than likely lose your life's savings and dignity on the way! Not 100% sure that it is owned by that robot Zuckerberg but all his Meta Businesses are linked up to this app so probably! Don't be a dumbass and fall for this app like I did. Thought that it was legit for finding a house share or roommate situation but got notifications that some creep or another creepy guy or woman was "the perfect match". I am not into the swinging creepy pedophile looking guy scene but hey to each his own if you want to go in that direction with your life then have at it. Not me, no way and no, no, noooo! Ewwwwe!
This site $ucks! Almost impossible to post or do anything unless you become a member. They make it nearly impossible to navigate, post, edit, respond - and basically use the thing. DON'T DO IT!
Hello,
It’s unfortunate that you had a hard time figuring out how to use the site. Here are some steps that might help you out.
To begin the process of looking for a roommate, please create an account at our website, www.Roommates.com. This can be done by clicking on either the Get Started tab at the top of the website, or the Join For Free message in the middle of our homepage.
Once you fill out all the necessary information, our Matching system will begin looking for matching members and post those on your account for you to view. To edit any portion of your profile, you will first need to log into your Roommates.com account. Once logged in, click the Edit Profile link on the left-hand side of the website under Account Settings. From there, simply click the Edit button next to the appropriate section and you can begin making your changes. When you are through, click the Save button.
Once you find a member you feel could be a good match, you can send them an email from your account Mail Center, or click Contact member in the top right of their profile page, all for free. If they reply to you, you can then upgrade to Choice Membership to read their message, with fees starting as little as $5.99 for our 3 day trial.
If you hit it off with someone on our website, you can then plan to meet in person to further discuss becoming a roommate.
Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account at support@roommates.com. Feel free to email us if you ever need any sort of assistance.
Good luck in your roommate search and please contact me if you have any further questions.
Thank you,
Roommates.com Support
They allow you to sign up for free and don't tell you that you can't read correspondence unless you pay them. While I could afford it, I will not give them money now. I feel scammed.
Hello,
It was not our intention to mislead you regarding the membership options. You can post your profile, see others profiles, and send messages to other members all for free. You even have the option to include your contact information in the messages you send if you wish, so that only one member would need to pay for a membership in order to contact each other outside of the website.
If you have additional questions about how to utilize the free portion of the website please contact us at support@roommates.com.
Roommates.com Support
Haha, the reviews are in! Do not use this site. Scam, the old bair and switch. Free to make, pay to use. Trust me, if you pay, you still will find nothing.
Hello,
I am sorry that you felt misled on the website. That was not our intention. On the More Info tab we have a frequently asked questions page which includes information to answer questions such as, What does it cost?, How does it work?, Why should I become a choice member?, etc. This information is posted clearly on the site to give you as much information about the site as possible so you can decide if our site would work for you.
When we started this service, we designed the site so that people are able to utilize the website without purchasing a membership and many of our users have successfully found roommates this way. You are welcome to list your contact information in the comments section of your profile and include it in any messages that you send out. All outgoing messages are free and you can see the nickname of the member on incoming messages.
As with most websites, there are added benefits to purchasing an upgrade. Those benefits include having full access to your roommates.com emails as well as being able to view larger photos, maps, and the comment sections of other member's profiles. Purchasing an upgraded membership can be done at any time. Many individuals who utilize Roommates.com wait to purchase an upgrade until they have several emails waiting for them. This way, they fully maximize their upgrade.
If you have any questions on how to utilize the website and/or make the most out of your membership, please let me know. We will be happy to provide you with additional tips on using Roommates.com if you choose to give us another try.
Roommates.com Customer Support
support@roommates.com
Emails endlessly and repeatedly despite me renting out my plce. I can't stop them. Same ones over and over too. My email is drowning in their garbage. How do I get out?
Hello,
To turn off match notifications, just sign in and click the profile pic/avatar on the top right. Then click “Account” from the bottom of the notifications menu. On the next page, you can scroll down to turn on or off different notifications.
To deactivate your account, please follow these steps:
Click on your avatar or profile picture on the top right-hand corner of the page.
Choose "Account" from the drop-down.
Scroll to the bottom of the page and click on the "cancel your account?" link.
Choose your reason for canceling your account and provide any additional detail you think would be helpful for us to know (we appreciate the feedback).
Click on the "Deactivate My Account" button.
Sometimes, you may not need or want your profile to be available for matches but you know you will need it again in the future. You can accomplish this by hiding your profile.
To hide your profile, please follow these steps:
Click on your avatar or profile picture on the top right-hand corner of the page.
Choose "Profile" from the drop-down.
Click the "Hide Your Profile" option above your name.
Your profile should update and now indicate that your profile is hidden.
I hope this was helpful. If you have additional questions don't hesitate to ask. You can contact us at support@roommates.com.
Roommates.com Support
Overview
Roommates.com has a rating of 2.1 stars from 323 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Roommates.com most frequently mention total scam, pay money and read messages. Roommates.com ranks 6th among Roommate sites.
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Hello,
This is Roommates.com Customer Support.
I am sorry that you felt misled regarding the memberships and how the site works.
The Basic membership for Roommates.com is free, and as a basic member you can add a profile, browse your matches and send RoomMail messages, all for free. It is true that in order to read messages received from other members, you must become a Choice Member.
When we started this service, we designed the site so that people are able to utilize the website without purchasing a membership and many of our users have successfully found roommates this way. The most common ways are to send contact information within emails to other users and post contact information within profile descriptions for other users to see. So while it is true that without having a paid membership you do not have the benefit of being able to read messages received, you do still have the opportunity to achieve your goals while utilizing the free portions of the site.
If you have any further questions, please don't hesitate to contact our Customer Support through the website and we will be happy to assist you.
Roommates.com Customer Support
support@roommates.com