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Ranger P.

Contributor Level

Total Points
87

1 Review by Ranger

  • Roommates.com

11/5/18

Emails endlessly and repeatedly despite me renting out my plce. I can't stop them. Same ones over and over too. My email is drowning in their garbage. How do I get out?

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Customer-Support -. – Roommates.com Rep

Hello,

To turn off match notifications, just sign in and click the profile pic/avatar on the top right. Then click “Account” from the bottom of the notifications menu. On the next page, you can scroll down to turn on or off different notifications.

To deactivate your account, please follow these steps:

Click on your avatar or profile picture on the top right-hand corner of the page.
Choose "Account" from the drop-down.
Scroll to the bottom of the page and click on the "cancel your account?" link.
Choose your reason for canceling your account and provide any additional detail you think would be helpful for us to know (we appreciate the feedback).
Click on the "Deactivate My Account" button.

Sometimes, you may not need or want your profile to be available for matches but you know you will need it again in the future. You can accomplish this by hiding your profile.

To hide your profile, please follow these steps:

Click on your avatar or profile picture on the top right-hand corner of the page.
Choose "Profile" from the drop-down.
Click the "Hide Your Profile" option above your name.
Your profile should update and now indicate that your profile is hidden.

I hope this was helpful. If you have additional questions don't hesitate to ask. You can contact us at support@roommates.com.

Roommates.com Support

Ranger Has Earned 7 Votes

Ranger P.'s review of Roommates.com earned 7 Very Helpful votes

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