Mark M.

Hello,

It’s unfortunate that you had a hard time figuring out how to use the site. Here are some steps that might help you out.

To begin the process of looking for a roommate, please create an account at our website, www.Roommates.com. This can be done by clicking on either the Get Started tab at the top of the website, or the Join For Free message in the middle of our homepage.

Once you fill out all the necessary information, our Matching system will begin looking for matching members and post those on your account for you to view. To edit any portion of your profile, you will first need to log into your Roommates.com account. Once logged in, click the Edit Profile link on the left-hand side of the website under Account Settings. From there, simply click the Edit button next to the appropriate section and you can begin making your changes. When you are through, click the Save button.

Once you find a member you feel could be a good match, you can send them an email from your account Mail Center, or click Contact member in the top right of their profile page, all for free. If they reply to you, you can then upgrade to Choice Membership to read their message, with fees starting as little as $5.99 for our 3 day trial.

If you hit it off with someone on our website, you can then plan to meet in person to further discuss becoming a roommate.

Although our website is a self-service website, our Customer Support department is more than willing to answer any questions you may have concerning your account at support@roommates.com. Feel free to email us if you ever need any sort of assistance.

Good luck in your roommate search and please contact me if you have any further questions.

Thank you,

Roommates.com Support