ROMWE

Honestly I loved all the things I got So happy. The sizes were a little inconsistent, but most of what I ordered looks great and just made my day when it showed up early. Very fast shipping and very happy customer. Will go back for more.

**overall review: products as expected, communicated with customer service and had a delay in an order resolved. Longer more detailed review below**

Just thought I'd add to the reviews. Unbiased opinion here. I ordered some shirts for my mains to wear during my wedding while we're getting ready so that we can look nice while photographed. I also ordered what I'll be wearing too.

I ordered them at the beginning of December, so I was worried when they hadn't arrived at the 9 day mark, especially after reviewing some of what was online. I logged into my account and apparently my orders were divided into two separate ones for delivery. Coincidentally, I received just one shirt that day.

I wound up sending customer service an e-mail about the urgency of receiving the order. I was responded to in less than 24 hours (on a Saturday). She updated my order and said it should reach me soon.

Although I was skeptical, that following Monday I received another e-mail from Customer service apologizing for the delay, and actually received the rest of my items that day.

The items are cute enough for our photographs. Thank you for helping de-stress this stressed out soon to be bride!

Arrived well on time, very impressed with the quality. Everything fit! There might be duty fees charged at door, but that's normal when you order stuff from another country!
Make sure you measure yourself for every single item! Their sizing charts vary depending on the item, it is NOT all the same!
I only chose items that displayed multiple pictures.

I love all of the options on Romwe and the cheap prices. However, I have received some pretty low quality/wrong size items before and had to send them back. It was actually quite sad because the items were super cute, at least in the pictures. Its sort of hit or miss with sizes because there are normally not charts, nor do they coincide with personal expectations of what S, M, etc. might be. Despite this, they have always fully refunded my money and given me every assistance I have needed.

I ordered from here with caution as I'd never heard of it before and noticed it wasn't an English company. I ordered three items which came to £36, bargain! My confirmation email stated it would take between 3-20 days for my items to arrive, this was spot on it took about two weeks but that was no bother. When the items arrived they were packed neatly and look like anything you could buy from Asos and other big brands. The only thing I'd say is the sizing I ordered a large jumper and large waterproof jacket but they're more like a small, so if you're wanting a bigger/oversized feel don't order from here the sizing is really petite! But overall good service and would order from here again.

Romwe support team has issued a full refund since I did not received my items which I appreciate. It was the first time I had problems with them just the delivery service chosen was lacking.

So I bought about 5 things, a small backpack which i loved, a pom pom keychain which looked a little smaller than online but its ok, a sweatshirt which looked a lot better online, and 2 shirts which look great.
It said that it came from Dayton, NJ but im questioning that because it doesnt take up to 2 1/2 weeks to ship from there, i am pretty sure it came directly from the factory in china since there are no tags on them, but I am not that positive. Otherwise great clothes

I have been buying in Romwe for months now, and most of the pieces I got are now favorites in my closet. Would highly recommend.

All clothes were in perfect state and beautiful :) I like them very much and are like I wish. The price is affordable and quality-price is good.

I've bought clothes from this website multiple times, both clothes and jewelry. I think what many forget when they complain about the quality and the synthetic smell is that it is a, Asian company. The rules are just different with those things, and you can't really expect something to be perfect when it's this cheap AND bought online. There's only been maybe one or two pieces of clothes that haven't been true to size, but overall I really cannot complain about this website. I live in Europe and the shipping was about a month each time I bought something and it was free, so I won't complain. Overall very satisfied with this company!

After receiving an item I wasn't happy with I was contacted by customer service and refunded the full amount. Very impressed and thankful they care about their customers happiness!

After ordering from this website, I was nervous due to the reviews I read online. Just got my order, on time, and was very happy with it! Ordered a bunch of cute things. The material isn't cheap, and everything looked like the photos! The only negative I have to say was I ordered a medium in shorts and the size chart said that was a US size 10-14 I believe. I'm a size 10 or 12 and they wouldn't even go on lol. But other than that, I do recommend this site.

I had a HORRIBLE experience with the 24 hr service and when i asked to speak to the manager, he helped solve the issue but didn't really go above and beyond, so i put a very detailed review of my experience and one of the customer service reps gave me 500 points for my troubles and made sure my situation was properly taken care of. If you have issues ask for managers and post detailed reviews and the higher ups will fix it better than the normal employees.

I've read a lot of reviews of people complaining but I've order about 8 times and never had a problem here are my tips
1. Don't order something over $25- order simple things like tops and shorts not fancy jackets because the quality will just not be there
2- if something is really bad quality such as stitching send them a pic and they usually say don't worry about the return and just refund the money
3- read other customers reviews of the products first, other people usually let you know whether to order up or down a size.
4- google discount codes, there is always one for free shipping... usually over $50 which is only 3 items or so.

Don't expect perfection for $5 you're setting yourself up for disappointment
Ps. They have great earrings which are in fashion for about $2-5

I've bought multiple times from this site and though it's not the best quality, the shopping experience is actually pretty good. Customer service is communicative and quite accommodating (I resolved an exchange quickly and efficiently) and they are always friendly. I am usually in the market for cheap clothing and this is pretty reliable. However, some things are a bit overpriced for the result and though the sizing descriptions are helpful, they run small most of the time. I have to learn how to buy items based on past experiences with the sizing but overall I am pleased with my experience.

Very good for your money, clothes are really pretty, bikinis are a tad small but still fit okay. Came within 7 days which was where I was worried being as it's an American website. Had no problems whatsoever

I was waiting for the clothes for the exact month. So during that time i read many reviews and i was afraid of what i am gonna get. But when i received the clothes, every one of them (i ordered 9 items) fit perfectly. But to be honest, i dont know if i ever order from here again because it is such a risk, and i was so lucky that one time.

Obviously, you get what you pay for. You don't find prices like this without compensation. The item's don't always look the way they appear in the pictures. But I'd say more often than not you get pretty decent items for the price. The customer service is some of the best I've experienced, they truly will do what it takes you keep you satisfied.

After I posted my review, Rachel from customer service contacted me and helped me a lot with resolving my issue. After she realized what my problem is, she made sure that I get my refund very soon after that, and package as well. I will continue shopping on Romwe. If the similar situation happens to you, just keep e-mailing them, because the first respondents on customer service are not the best, but after that you will get a very good customer service.

I ordered some clothes last week for $100 just so that I would get express shipping. In that case I should receive my parcel latest by Thursday, 22 May. I am unable to track the shipping as the tracking order ID seems to be invalid. I request you to please not disappoint me by delivering late. It's urgent!
If I get a good response on this, you will have a loyal customer forever.
Btw the stars are for the collection!
Thanks!

To start off I purchased the "White Off The Shoulder Crochet Lace Blouse" for my spouse as a birthday gift. I had a superb experience, they are a very honest and dedicated company that cares about their customers. The ordering experience was extremely smooth, the shipping process is super simple and provides tracking, and the products are brand new, pre-packaged and super affordable! Im a hooked customer!

I bought 4 items 7 days ago and they were shipped to my home today! I was pleasantly surprised at the quality and shipping time considering the reviews i've read. I live in australia, which may contribute to the relatively quick shipping time. The quality isn't the best of the best, but it's good enough for the cheap prices. The sizing was accurate, as i had checked the measurements on myself before purchasing the products. I wouldn't advise checking s, m, l sizes and buying anything other than t-shirts and sweatshirts, just to be sure. Overall, though, my experience was great and i look forward to buying more items from romwe.

I had a little trouble with signing in and registering at first.

Great price, please don't expect the highest high end quality, you will not get that for the price, but everything I have received is lovely and beautiful.
My advice is to read the review for each items, as the sizing isn't consistent throughout the website. Also do not choose express, from what I have seen it makes no difference, you get it when you get it

I live in Sydney, Australia, my order came 6 days after placing the order, on normal shipping I have heard bad thing about Romwe, but still gave them a chance and they came through. But maybe I was just lucky