Retro StageReviews 755

I ordered an XL. They sent me an XS. I understand that an L and an S really look alike, and it can be easy to confuse them Letters are hard! I asked for my money back. They didn't reply. So I filed a complaint with the BBB. They lied their asses off and said that I'm not getting their emails. I sent proof that I got their emails. They lied again.
This is pathetic. Just refund my $60 and let's move on.

After waiting over a month for my order, I finally received a phone call, supposedly a delivery person was at my front gate with the order. I opened the gate remotely and the driver never came nor did he respond to my text. 2 days later, the website showed my order as " delivered ". When I emailed Retro stage to let them know I did not receive my order and I would appreciate either the order or a refund… crickets! No response whatsoever.

My experience was great because I ordered yesterday morning and received this afternoon so it only took a day for shipping. The price was fair. The shipping was low cost. The fit is perfect.

Bought a swimsuit that was 2 sizes too big, I wrote an email to them 2x and never heard anything back from them and now the "15 days" return window is up. So yea never again.

Ordered a dress based on their size chart. What arrived is something that's at least 3 sizes to small. Tried to return for free and get a full refund. They offered a 10% refund, would have to provide "proof" it doesn't fit, and I would have to pay to return the product. It's been two weeks now and they are saying I'm outside their return window. They only ever answer via email or FB messenger overnight and the phone number goes to the same person you're emailing. There's no way to talk to a different person to resolve the situation. DO NOT BUY from this company.

I purchased 2 dresses and one crinoline. 1 dress and crinoline fit. Other dress I can't even get out very my head. I contacted them and they wanted me to pay for shipping.
Then they contacted me saying write a good review and they would send me another dress and I didn't have to pay shipping. I am supposed to let them see it before they will send it.
Ok here goes sizes are really off be careful. Material and quality is good. They take forever to get to you. I have a dress sitting in the packaging still.
I'm in Canada and those are American prices so I probably won't be buying anymore.

The products were not as advertised on the website and the company would not work with me on a return. Instead, they offered me to pay more money to get yet another subpar item. I requested to cancel the rest of my order after my experience with the first two items and they never sent my refund.

I ordered products from this site April 10,2024. I kept in constant contact with customers service about my packages. I received 2 out of 3 of my packages from this one order. I never received a notification that my last package was delivered until 2 days later. When they did send me proof of delivery, they pictire showed thar delivery person did not put my package on my porch nor attempt to knock on my door. Retrostage said they fulfilled their obligations. They wont so anything about it. Horrible customer service, because I had to make them aware of my order several times, 2 months of going back and forward with them. The location the delivery person put the package at made it accessible for anyone to pick it up from the side walk. The delivery person did make an attempt to even walk up a few steps or near my steps to put my package or toss the package on my porch. Therego the horrible customer service.
Very displeased and disappointed with this company and the delivery company they used. They stated it will take 15 days to ship and get the products but it been over 2 months.
That means money loss on my end. You guys dropped the ball on this order and I'm highly disappointed in the service I received from you about this order.
Never again will I order or make referrals to use this website.

I ordered 4 items the beginning of June and received a delivery date of June 12th. On the 12 items didn't come. I reached out through their chat but they were unable to help me. Then next day i received a new tracking for June 21st and thought maybe there was a delay. Well come the 21st nothing. So I reached out to customer service and they offered to send me the swimsuits again for an additional charge. I explained to them that it not necessary since I purchased elsewhere. (Swimsuits were for vacation that I was leaving for on the 22nd). Now they are telling me they can not refund nor can they replace the order since they claim it was delivered on the 12 even with me showing them the tracking for the 21st and delivery showing a different state. Horrible customer service. I will never order from this company again.

Items arrived quickly and as described. My usual size is a perfect fit. Customer service was quick to respond when I had a question. Will definitely order again!

I ordered a bikini, took a while to arrive that's fine. It was lovely. Placed 2nd order. Size was so small. So requested a refund, eventually they got back to me offering to exchange i said no then offered a percentage off and keep the item, said no still waiting for a return label where I've got to pay the postage back!

I liked the items I received. However, U don't think the sizes are true to USA sizes. They maybe more European/Asian body sizes. I still waiting to get Return Information which is not a speedy process.

Dress arrived and is lovely but not at all true to size- despite using the sizing chart, this is at least 2 sizes too small. Ah well, return and try again... no chance. The returns have to be sent to USA at your own cost, will have to obviously go through customs, so a refund won't be forthcoming anytime soon. The most worrying part though? Customer service knows that this is onerous and should know that it's also in breech of UK consumer law to have excessive delivery charges, so they offer a 30% refund to keep a useless item to spare you P&P and them doing refunds, also contravening UK consumer law. There are also laws re online purchases here- they must be refunded upon return regardless of the reason for the return (but unworn and in perfect condition) that are being blatantly ignored.

Very dodgy, either amateurs or scammers. Either way, reported to the relevant authorities. Also, have a look at the good reviews... bots all over the facebook ads as well.

Don't waste your money here- poorly cut clothing and a returns process designed to convince you to keep items that are useless to you.

Dress quality poor and size massive
Requested return and offered 30% discount = $9
Dress was £39
Or refund with postage fees off to US!
Will not use again far to difficult

Ordered a dress, shoes, purse, gloves, everything for a party for my Mom who turns 90. I wanted to dress as they did in that period. Everything came and I was so pleased with all the merchandise. I'm sure my Mom will be surprised, and I am a happy shopper.
Great job, well done, Retro.

Great fitting clothes that fit really well. All types of clothing you're looking for dresses swimsuits shoes and onesies something for any occasion.

I had the most delightful shopping experience at this charming vintage clothing store specializing in 1930s-1960s fashion. The moment i found the online site, I was transported to a world of timeless elegance and sophistication. The selection of dresses, swimwear, and accessories is simply exquisite, each piece capturing the spirit of a bygone era with impeccable attention to detail. The page was incredibly knowledgeable and passionate about vintage fashion, offering personalized styling advice that made me feel like a true retro fashion icon. Whether you're a seasoned vintage enthusiast or just looking to add a touch of classic glamour to your wardrobe, this store is a hidden gem that should not be missed. I left feeling like I had discovered a treasure trove of sartorial delights. Highly recommended for anyone seeking unique and high-quality retro pieces! Indulge in the timeless elegance of 1930s-1960s fashion at this delightful vintage clothing store. The attention to detail and quality craftsmanship of each garment is truly remarkable. Whether you're looking for a stunning cocktail dress or a flattering swimsuit, this store offers a treasure trove of retro fashion that will make you feel like a classic Hollywood star. The friendly staff adds to the wonderful shopping experience, providing personalized assistance and styling tips. A must-visit store for anyone with a love for vintage fashion!

My Retro swimsuit fits perfectly! True to size! Fits me so good. I love the high quality materials used to make the swimsuit pur amazing! I love this company!

Clothes are cheap quality and do not fit as well as in photos. The company makes returns very difficult and try to get you to spend more money to "exchange" but still keep your original item. Took 3 emails to get return address and actually still waiting for the address. Try to guilt the customer by saying returns are bad for the environment and try to get you to accept a partial return which is not equal to even half the amount of purchase. When something seems to go to be true, it usually is.