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ResumeHelp

Overview

ResumeHelp has a rating of 3.3 stars from 386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeHelp most frequently mention customer service, live chat and cover letter. ResumeHelp ranks 19th among Resume sites.

service
27
value
27
shipping
3
returns
4
quality
28
How would you rate ResumeHelp?
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Donna T.
North Carolina
1 review
1 helpful vote
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I loved the easy way the templates laid everything out. It basically fed me what I needed to plug in for strengths, and what I needed for it presentation and content-wise. One word of caution, it seems that no matter how soon you cancel after you access their site, they will allow one billing cycle to go through so you end up paying the $25-ish. To me, I got the job and it was worth it. I'll pay it off my credit card with my first paycheck!

Date of experience: June 20, 2018
District of Columbia
4 reviews
0 helpful votes
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I used ResumeGig for about 6 weeks and the experience was very good. Needed to revise my resume after not updating it for a period of time. The tools were great and was able update it and submit for a new job (which I did get). Ended up cancelling because I didn't need the service any longer. Axel was great to work with and understood the reason why I was cancelling; he processed the cancellation promptly and accurately. If I need resume or job hunting advice they will be my first stop.

Date of experience: May 23, 2017
Australia
1 review
2 helpful votes
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They advertise with free resumes on the Internet. So I saw an internet ad a month ago and used it for $1.
Since then, I haven't even used a resume, but they keep it, so they took it from my card for $35 a week. I just took it twice without any notice.
This is really ridiculous and upsetting. I think all good ratings are false.

Date of experience: March 19, 2021
Alabama
1 review
4 helpful votes
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After completion of the "free" resume you will see a payment option screen. Do NOT fill out payment info, instead call customer service number. George told me how to save, print and download my resume. He was very helpful and emailed me the resume.

Date of experience: July 29, 2016
Australia
1 review
5 helpful votes
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I stumbled on this site and tried their $1.90 trial. Forgot about it but after 14 days I was automatically enrolled into their monthly subscription and charged $34.90. I tried to get a refund, explained to them I'm unemployed because of the pandemic and needed my mo way back but they locked me in with the initial trial agreement. Scam! Bastards! Remember to unsubscribe after 14 days.

Date of experience: February 6, 2021
California
1 review
1 helpful vote
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Amazing
April 3, 2017

I had Dan H and he was absolutely amazing. Early I had spoken with a representative on the phone explaining that I have been trying to cancel my service for 3 months to go avail, the rep cancelled it and ended the call. Dan took the time to provide me a 1 month refund without any hassle. Thank you!

Date of experience: April 3, 2017
Chile
1 review
0 helpful votes
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Best Resume builder!
October 17, 2018

I really like this website to build a resume, its simple, no ADS (as a customer I appreciate that a lot), with advices and have lots of different templates for any of your interest. A great helper in your job search. Also, they have a great customer service through out a Live Chat where you are able to make questions. I strongly recommend resumegig.com.

Date of experience: October 16, 2018
California
1 review
0 helpful votes
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SCAMMERS!
February 14, 2022

Beware of this company operating from Bermuda. They are continuing to charge me $24.90 every month for service fees. I will dispute this with my bank! F**KING SCAMMERS!

Date of experience: January 15, 2022
Virginia
1 review
2 helpful votes
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Questionable
October 27, 2018

Pops up as free on web search. Spend a few hours to build resume then its not free to download or print. I did get a nice resume for few dollars but remember to cancel when your done they'll charge you every month.

Date of experience: October 26, 2018
Missouri
1 review
2 helpful votes
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Charging me twice every month is not good business! I own a drug and alcohol rehabilitation and wanted to use it for all my clients but over charging me is NOT going to happen! I am SO Displeased with the site and it's affiliates!

Date of experience: March 5, 2021
Ireland
1 review
0 helpful votes
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Helpful
June 13, 2018

I used this link few times, and after when I've done with my work I texted on live chat. The answer for me quickly and nicely, in 5 mins I was done with my cancellation. They want me to type 100 words but I don't really know what else to put so instead I'm going to just type this out like this and let that be one hundred words instead.

Date of experience: June 13, 2018
Texas
1 review
6 helpful votes
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I would give them a 0 star if possible. I have been trying for 2 years to get this site to pull down my name and telephone number from a sample resume. 4 emails, multiple chats and phone calls and supposedly they cannot do anything about it. It is impossible to have anything taken down once it is up on that site. TERRIBLE!

Date of experience: August 4, 2020
New York
1 review
2 helpful votes
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Refund
October 4, 2017

Buyer beware... Make sure you read the terms and agreement before moving forward with subscription. With the 14 day trial, you as the client are responsible for cancelling your subscription. This company will NOT notify you that you are still being charged $19.95 a month for subscription. I was charged for 4 months after my subscription was up, they were only able to refund me for two months of charges and I had to fight tooth and nail just for that. They're attitude is "sorry, not sorry"-- due to the client being responsible for cancelling. I understand it was technically my responsibility, but out of sheer courtesy, I would have expected some sort of notification and didn't get any. For that reason, I would recommend looking elsewhere.

Date of experience: October 4, 2017
Washington
1 review
1 helpful vote
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This is a great resume builder service. After researching several other online resume template companies, I was thrilled to find Resume Help. They are true to their word, and will assist in any direction that you feel is best. I loved talking with Edward. His professional customer service was the best ever. I have and will continue to recommend this site to others. Thank you so much!

Date of experience: April 14, 2017
Minnesota
1 review
2 helpful votes
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I called resumehelp.com because I was having difficulty with there writer. I told them at that time after signing up that I did not want a recurring account. They said don't worry they would take care of it. Just checked my account and there they are 2 months in a row I have disputed the charges and would not recommend this service.

Date of experience: September 15, 2016
New York
1 review
3 helpful votes
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SCAM
June 22, 2019

I recently have had a very terrible experience with ResumeHelp. They charged my credit card for $95.4 that I purchased service from them one yr ago without my permission. Then they don't return my money. They keep customers' credit card information and charge you without notification. I have to file a dispute with my credit card company to try to get my money back. Meanwhile I have to fire a lawyer to put charges against them for stealing and lying. SCAM! Don't use their services or product.

Date of experience: June 22, 2019
Australia
1 review
0 helpful votes
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Be careful the "free" resume for a few dollars turns into a subscription!
Surely states it somewhere and you probably accept when you accept the T&C's but who reads them? Very sneaky and devious! They took the liberty to sign me up for an annual subscription worth $35 without me knowing or being aware.
Not really the money but the immoral practice of swindling people out of their money that really makes me angry!
Unfortunately the world we now live in - back in the day you could go into a shop and make a scene and demand your money back - now you chat to someone in a call centre somewhere in the world who does not give a * where the money comes from they get paid with...

Date of experience: July 8, 2018
Australia
1 review
1 helpful vote
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Scammers
October 27, 2018

Not only did the start charging me $34.95 per mo th because I forgot to cancel, they were charging me twice that amount every month. Fighting for refunds just in the double charging which they still not wanting to process.

Date of experience: October 27, 2018
Idaho
1 review
4 helpful votes
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Worst %#^ Ever
March 11, 2020

I logged in with my google account then at the end of writing my resume it pops up again to have me login. But the popup for google won't work. So I try to go back to the previous screen, maybe reload the popup? Erases my entire, just spent 2 hours writing, resume. F$%@ing awesome. But there was a helpful lady on chat, Tania. So there was that.

Date of experience: March 11, 2020
Canada
1 review
0 helpful votes
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High efficient
April 26, 2017

I have been privileged to use Resume Help to build my resume, within few days I had calls from several big giants company calling me for interview. I will definitely recommend this site to any one looking to up their resume and get fast results.

Date of experience: April 26, 2017