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Was anyone able to get their money back? Can you report them to your bank for a refund for unauthorised charges?

Asked by abby c. on 3/24/2016

6 Answers
Charlotte B.3/24/2016

They will give the absolute run around. I had them tell me they had no re it's of me being a customer, even with my account details. I ended up going trough the Better Business Bureau. BBB managed to recover 65% of the money stolen from my account. The resume help swindlers refused to refund everything they had stolen. That's how they make their money after all.
Chantz S.2/24/2020

I was not able to get my money back. I disputed the charges with my credit card, Bank of America and they told me that I was stuck paying them and there was nothing they could do. I canceled my Bank of America card as well...
tom r.4/19/2017

If you have any questions or concerns, simply give us a call at 844-484-1207.
Monday - Friday 8 AM to 8 PM CST
Saturday 8 AM to 5 PM CST
Sunday 10 AM to 6 PM CST

Thank you,
Customer Care
Momma P.11/1/2016

Yes, they will refund you your monies back. This company is ligit! They do everything that the fine print says they will do. I honestly can't afford it but I am going to try and squeeze them into my budget. It is the best Resume company I've every dealt with!
Andrea N.10/17/2016

I didn't notice the fine print that requires you to cancel within 14 days or get monthly charges, but I called them immediately when I saw the first charge and they cancelled the subscription, agreed to refund me, and sent email confirmations of their agreement to do that, so I assume I will be refunded and can't complain about the site.
Paula G.3/24/2016

During the FOURTH call to this company, I talked to a man that did refund for January, not for the previous three months however. He informed me the previous people I spoke to were no longer with the company. A lie? I don't know.

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