Kristina J.

The site was not user friendly. I was told that I had to pay $1.95 to email the resume, that I finally managed to complete, to myself. Which honestly is a great deal! HOWEVER, resumehelp decided to take $24.90 out of my checking account. This is known as an unauthorized payment, therefore they stole from me. I had contacted them, via email to cancel any subscription I might have signed up for before the $24.90 was taken and they assured me nothing would be taken from my checking account and that my subscription was cancelled (I have screenshots of this, as it was a live chat). Well 2 days later I noticed that they took $24.90 so I emailed them and asked them why they would do that. I also asked for my money back. I sent them the screenshots as well. The only thing I received from them was a generic email, stating that the "ticket" has been resolved. Nothing has been resolved and to make things worse, I'm out $24.90, because resumehelp stole from me. For all I know, they'll continue to do this. That means I'll have to close my checking account and that is a pain. If someone reads this that actually cares about their customers, please fill free to contact me.
*Also, I read your terms below about false reviews being against the law. This is a completely true statement and just so you know it's against the law to take unauthorized payments from people's checking accounts, as well.