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Get all the help you need to create a professional-quality resume in minutes.
ResumeHelp Reviews Summary
ResumeHelp has a rating of 3.3 stars from 386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeHelp most frequently mention customer service, live chat and cover letter. ResumeHelp ranks 20th among Resume sites.
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My experience with this site falls nothing short of fantastic! The customer service via chat provides for a superior experience.
"Dan Hernandez" did a quick and efficient job of thoroughly answering my question and being pleasant. This was a great Live Chat since it was quick and polite.
This is a great resume builder service. After researching several other online resume template companies, I was thrilled to find Resume Help. They are true to their word, and will assist in any direction that you feel is best. I loved talking with Edward. His professional customer service was the best ever. I have and will continue to recommend this site to others. Thank you so much!
I have used resume helper in the past and it was a success. My friend used my account for her resume and it charged her 19.95 instead of 1.95 (what it said it was) We didn't make it a big fuss since we thought maybe we misread something and let it go. Today my friend mentioned to me that she was charged again 19.95 for the month of March. Why? I don't know! I called resume customer service line and Andres (person I spoke to) easily told me I'd receive a refund back for the full amount, which I appreciate. He also mentioned he would send me a email verifying that information. I did need the email due to it being my friend's card charged and just to have proof. Well Andres send me a email with the topic "REFUND" and a survey link instead of my confirmation. I called back and spoke to Mariana and I just asked her for a very simple thing: SEND ME AN EMAIL THAT HAS A CONFIRMATION ON IT THAT I WILL RECIEVE THE AMOUNT THAT ANDRES STATED & THE ENDING OF THE CARD NUMBER AS WELL TO SHOW MY FRIEND. What did mariana do? She made that one easy thing into a big one and kept placing me on hold. I asked her 2 times to let me speak to Andres or a supervisor and she didn't do either or. I became very frustrated but tried being patient but she simply didn't understand! I don't think it's right that they took the amount they did and that they made something so simple into something so complicated and wasted my time! I would rate it a "0" but I don't have that option.
I would definitely use this site again. The examples the site provided to fill in areas of the resume were very helpful. The price was a steal for the quality of the product.
Representatives from ResumeHelp quickly responded to my request to chat. We conducted a conversation via chat and the Rep. Provided all the essential details needed in an easy to understand manner. Alex was very personable and a real joy to work with. I'm continuing my subscription and will look to them for support whenever needed.
I had Dan H and he was absolutely amazing. Early I had spoken with a representative on the phone explaining that I have been trying to cancel my service for 3 months to go avail, the rep cancelled it and ended the call. Dan took the time to provide me a 1 month refund without any hassle. Thank you!
Apart from the awesome themes and whatnot, the customer service is A1, they tend to each customer with swiftness and efficiency.
I chatted online with Dan, and he really help me to keep my account, I just want to cancel but he said for reactivation I have to pay 34.95$. So I prefer to keep my account with just 4.95$ monthly. Thank you Dan
Jose Saldana was very professional, quick and courteous. I was given the answers I needed in a very timely fashion
I called customer service because I woke up to an unknown charge of $19.95 from Resumehelp and I was angry to wake up to that. However, when I called, Vlas was SO helpful and kind, even if my tone sounded a bit frustrated due to this unknown charge. He explained that he could refund me and he even offered to give me a discounted membership charge. He mentioned multiple times that they care about their customers and just want to be helpful and that went a long way with me. By the end of the call, my tone had completely changed and he definitely took the time to make sure I got exactly what I needed. He even gave me tips/good luck on my job search. I was extremely impressed.
I spoke with customer service rep, Edgar. He was very courteous and understanding of my personal situation. I called to cancel my account, and he did his very best to keep me as a customer with continued service. Unfortunately, due to my financial situation I still needed to cancel my subscription. His etiquette and phone skills were commendable.
I will recommend your services to all of my friends and family. Hahdndnwiznw in x nejx jsnxnxnjxndnxnsjd
Good experience which was very helpful staff. They quickly provided what I needed.
THey were very courteous
ResumeHelp was so easy to use, lots of different resume options, and loved the help with my cover letter also! When I called to cancel, Henry was extremely helpful and informative. I will be using them again for sure! I would recommend this to anyone!
This service helped me a great deal in creating a Resume that will assist me in finding employment. I will use this service from now on and recommend it to my friends.
The resume templates that are provided make it quick to build a resume. The downfall to the pricing is I was charged an extra $1.00. There are hidden fees and international surcharges.
They say you sign up on one day that isn't true then refuse to refund you until you ask to speak to a supervisor then all of a sudden you get a refund. I will not use this service again and will not refer anyone to this service!
The gentleman that assisted me was patient, informative and kind. Good customer service. He was able to save my account so that I wouldn't close it because I am not using it now. As I explained to him, I was preparing a resume because I was retiring, but I have been denied retirement. (Some places can do that, so beware!)
Total satisfaction with assistance received today. I recommend ResumeHelp to everyone. The website is easy to use and offer resources for content and formatting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members