Reservation Desk has a rating of 4.5 stars from 7,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Online was easy to book. Available rooms good description.
Always a pleasant experience! Customer service is A+.
Easy instructions to follow without any website problems.
Very fast search good rates Easy to follow when booking
Susan, Thanks for your review!
Awesome and quick service! No issues completing it online. Very efficient!
It was great and easy using the Reservation desk. I will continue to use for other trips.
Excellent friendly service… fast and easy but didn't save
An easy reservation and i didn't have to talk tp anyone
Great thank you except it's only one person staying
Very easy to use site, informative and helpful. Thank you.
Cindy, Thanks for your review of the booking process.
This website is easy to navigate and worked without hitches
George, Thanks for your review of the booking process.
Easy to use your website. Professional presentation appearance for all info presented.
Did not blatantly disclose fee charged by Reservation desk.
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Royal, Thanks for your review of the booking process.