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Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 7,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
333
value
237
shipping
86
returns
143
quality
2,740
This company responds to reviews on average within 2 days

Instant Feedback

58,929 reviews
+84
How would you rate Reservation Desk?
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California
1 review
0 helpful votes
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Great and easy process!
August 26, 2023

Straight forward and easy process in making room reservation!

Date of experience: August 26, 2023
Rachael F. — Reservation Desk Rep
over a year old

Thank you for your review, Fabian. We are happy the booking process was easy!

Massachusetts
1 review
0 helpful votes
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Ease and flow
June 10, 2022

Booking online was both easy and efficient. Thank you!

Date of experience: June 10, 2022
California
2 reviews
0 helpful votes
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O. K., but next time I'll book with hotel directly
April 18, 2022
Updated review

Works fine, but price is higher than booking directly, plus $15 service fee

Date of experience: March 19, 2022
Sandra W. — Reservation Desk Rep
over a year old

Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.


Works fine
March 18, 2022
Previous review

Works fine

Date of experience: March 18, 2022
Virginia
1 review
0 helpful votes
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Sitejabber review
June 9, 2022

Simply easy to book a reservation online with you.

Date of experience: June 9, 2022
Canada
1 review
0 helpful votes
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First time
February 20, 2022

Easy and fast. I don't want to get into a lot of questions.

Date of experience: February 20, 2022
North Carolina
1 review
0 helpful votes
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Not bad...
February 20, 2022

Reservation was easy... not enough pics of the rooms

Date of experience: February 20, 2022
Colorado
1 review
0 helpful votes
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Problem free
May 16, 2022

Found hotel on the web and easily booked problem free

Date of experience: May 16, 2022
Canada
1 review
0 helpful votes
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Quebec City trip
February 19, 2022

The booking was done quickly and efficiently. We would use this service again

Date of experience: February 19, 2022
Louisiana
1 review
0 helpful votes
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Happy customer
February 20, 2022

The website is easy to access and faster checkout.

Date of experience: February 20, 2022
Ohio
1 review
0 helpful votes
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Easy to make my reservation.
February 21, 2022

Like the price and ease of registering. Easy to do!

Date of experience: February 21, 2022
Canada
1 review
0 helpful votes
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Yes I received my confirmation email thank you
November 18, 2021

Very straight forward got the info I needed right on first click Thanks so much

Date of experience: November 18, 2021
Sandra W. — Reservation Desk Rep
over a year old

Angela, Thank you!

Texas
1 review
0 helpful votes
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Choctaw
July 10, 2022
Updated review

Difficult to find room on dates preferred
Rooms available & booking was fast and easy

Date of experience: July 10, 2022
Sandra W. — Reservation Desk Rep
over a year old

Thank you for your review of the booking process.


Difficult to find room on dates preferred
August 8, 2022
Previous review

Difficult to find room on dates preferred.

Date of experience: July 9, 2022
New York
1 review
0 helpful votes
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Ease
January 30, 2022

Great ease of access through the website. Will revise upon completion

Date of experience: January 30, 2022
New York
1 review
0 helpful votes
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Perfect booking
April 6, 2022

Was Easy to do. No problems doing it right online thank you

Date of experience: April 6, 2022
Illinois
2 reviews
0 helpful votes
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Reservation Desk Is The Way To Go
January 6, 2022

The Reservation Desk is easy to navigate. Booking took less than 10 minutes.

Date of experience: January 6, 2022
Sandra W. — Reservation Desk Rep
over a year old

Thank you for your review. We appreciate the time you took to share your experiences and thank you for choosing Reservation Desk for your travel plans.

Georgia
1 review
0 helpful votes
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First time using this reservation desk
June 13, 2022

So far it is quick easy and has all information that you could ask for when booking.

Date of experience: June 13, 2022
New Hampshire
1 review
0 helpful votes
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My experience
January 1, 2022

The confirmation took longer to complete than I would expect; otherwise, it was fine.

Date of experience: January 1, 2022
Sandra W. — Reservation Desk Rep
over a year old

Margaret, Thanks for your review

California
1 review
0 helpful votes
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Chitown visit
March 21, 2022

Easy on line. Everything's went well and smoothly.

Date of experience: March 21, 2022
Sandra W. — Reservation Desk Rep
over a year old

Karen, Thank you!

Tennessee
1 review
0 helpful votes
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Excellent
December 28, 2021

Reservation portal website very intuitive and simple to process, thank you

Date of experience: December 28, 2021
Sandra W. — Reservation Desk Rep
over a year old

David, Thanks for your review of the booking process.

New Jersey
1 review
0 helpful votes
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OKAY
May 16, 2022

Price increased twice since the beginning of my research

Date of experience: May 16, 2022
Sandra W. — Reservation Desk Rep
over a year old

Thank you for your review. To provide our customers accurate pricing we request that hotels send us the most up-to-date pricing for their rooms at regular intervals. We also make an additional request at the time of check-out. Occasionally, due to the dynamic nature of hotel room rates, the price may be different at the time of check-out. Although uncommon, it would appear as though we increased the price or gave a last-minute discount. We wish the price had not gone up in your case, but we can assure you that you received the very best rate we had available at the time you booked. I'm sorry for the inconvenience this may have caused. If you
Need any help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.