Reservation Desk has a rating of 4.5 stars from 7,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Straight forward and easy process in making room reservation!
Booking online was both easy and efficient. Thank you!
Works fine, but price is higher than booking directly, plus $15 service fee
Thank you for your review and sharing your experience. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Simply easy to book a reservation online with you.
Easy and fast. I don't want to get into a lot of questions.
Reservation was easy... not enough pics of the rooms
Found hotel on the web and easily booked problem free
The booking was done quickly and efficiently. We would use this service again
The website is easy to access and faster checkout.
Like the price and ease of registering. Easy to do!
Very straight forward got the info I needed right on first click Thanks so much
Angela, Thank you!
Difficult to find room on dates preferred
Rooms available & booking was fast and easy
Thank you for your review of the booking process.
Difficult to find room on dates preferred.
Was Easy to do. No problems doing it right online thank you
The Reservation Desk is easy to navigate. Booking took less than 10 minutes.
Thank you for your review. We appreciate the time you took to share your experiences and thank you for choosing Reservation Desk for your travel plans.
So far it is quick easy and has all information that you could ask for when booking.
The confirmation took longer to complete than I would expect; otherwise, it was fine.
Margaret, Thanks for your review
Easy on line. Everything's went well and smoothly.
Karen, Thank you!
Reservation portal website very intuitive and simple to process, thank you
David, Thanks for your review of the booking process.
Price increased twice since the beginning of my research
Thank you for your review. To provide our customers accurate pricing we request that hotels send us the most up-to-date pricing for their rooms at regular intervals. We also make an additional request at the time of check-out. Occasionally, due to the dynamic nature of hotel room rates, the price may be different at the time of check-out. Although uncommon, it would appear as though we increased the price or gave a last-minute discount. We wish the price had not gone up in your case, but we can assure you that you received the very best rate we had available at the time you booked. I'm sorry for the inconvenience this may have caused. If you
Need any help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for your review, Fabian. We are happy the booking process was easy!