Reservation Desk has a rating of 4.5 stars from 7,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Easy to use and all policies were clearly explained.
Good experience. Very prompt. I will be likely to use this again.
Great! Thank you for providing the service. Awesome.
Easy and convenient. Had no problems or difficulties. Great service.
Very quick and trouble free so far. I won't know how well it goes until we get to our hotel.
Nothing personal, I just much prefer dealing with humans. :o)
Diane, Thanks for your review of the booking process.
Reservation easy so far no hidden costs
Thought I was on line with hotel page
William, Thanks for your review of the booking process.
The website is very user friendly. Great response time for booking confirmation.
Thanks for your review, Andrew. We are happy you had a good experience using our website.
Great, processed application and confirmed in minutes online, easy got my email confirmation
Thank you for your review, Arthur. We are happy the booking process was easy!
Easy to navigate, quick checkout and view of available dates.
I am satisfied with my booking request, thank you.
Eric, Thanks for your kind words. We love hearing from our customers.
Easier and cheaper than calling the hotel! Service fee was waived so that saved some money
Fast and efficient, knowledgeable, easy to navigate
Cost me $41.00 more than booking with hotel direct
Thank you for your review and sharing your experience. We receive our information from the hotels we book for directly. If you’d like more help with your reservation, you may contact our escalations team at support@reservationcounter.com or support@reservationdesk.com.
Very user friendly, thanks for that! Easy site to navigate ‼
Quick and easy. All good. Nothing more to add at this time.
Null, Thanks for your review.
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for your review of the booking process.