Overview
Reservation Desk has a rating of 4.5 stars from 7,480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Instant Feedback
So far so good So far so good So far so good So far so good!
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Thank you for leaving a 5-star rating, James! Your positive feedback is greatly appreciated, and it motivates us to continue providing the best service possible. We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Patricia! We look forward to your next booking with us!
Fast & easy
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Thank you for your review, Daniel. We hope all of our customers have a FAST and EASY booking experience!
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Thanks for your review and feedback, Ronald. We charge a service fee so we can provide 24/7 customer support. This includes providing service if you have an issue with your reservation or need assistance. Our staff is available anytime you need us. If you’d like more help with your reservation, you may contact our escalations team at support@reservationdesk.com.
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Thank you for choosing to book with us, John. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
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Thank you for leaving a 5-star rating, Dennis! We look forward to your next booking with us!
The website makes it appear you are booking with the hotel directly, but if for some legitimate reason you have to cancel your reservation at the last minute, they take you to the cleaners. They charged me a $1984. 48 penalty (yes, that's $1984. 48!) on a bill of $2371. 49. Called to complain, there was nothing they could (or were willing to) do! Totally scam! F-
Thank you for choosing to book with us, Mark. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Efficient but sterile, for $400 a night I would have liked to have had a happy voice say "Glad you're going to stay with us!" I'll choose more carefully next time. If I need human welcome I'll go to a Motel 6 and talk to a desk clerk. My fault entirely.
Thanks for your review, Robert. We have live agents available 24/7 to book reservations or support you with anything you may need. Please don’t hesitate to contact us at 866-994-6963. We are always here to help!
So far the rates were better than any others and easy to book… The only question I have is what exactly kind of room do I have other than the king bed, for example, tub or Walk-in shower. But I guess for the price I don't care that much but it is listed as handicap accessible so I would assume no tub. Now just to see when I show up if everything is going to be OK I do like paying ahead. I think then you know you're guaranteed a room.
Thank you for leaving a review, John! We love our first-time customers and truly appreciate your feedback. If you need further assistance with your reservation or have additional questions about the room, please contact our escalations team at support@reservationdesk.com. We’re here to help!
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Thank you for leaving a 5-star rating, Lawrence! We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Nicole! We look forward to your next booking with us!
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Carl, thanks for booking with us. If you’d like more help with your reservation, you may contact our escalations team at support@reservationdesk.com.
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Thank you for taking the time to share your feedback regarding the booking process, Samuel. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
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Thank you for leaving a 5-star rating, Susan! We look forward to your next booking with us!
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Thank you for leaving a 5-star rating, Danielle! We look forward to your next booking with us!
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- South Jordan, UT
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for booking with us, Mark!