Reservation Desk has a rating of 4.5 stars from 7,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Great follow-up. Credit card # in automatic submission must have changed. Agent called promptly and reserved over the telephone
I stay here everytime I am there. The staff is friendly and it is located righ the the heart of Harrison.
Thank you for choosing to book with us, Francine. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Fast, handled professionally. There really aren't fifty words to say about booking a hotel room. Good good good good good good.
Thank you for choosing to book with us, Floyd. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Easy booking and ok prices for the rooms at this location but would like to be able to get discounts for next visit.
Michelle, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Better then in person thank you. Couldn't use my visa debit card in person. Not impressed. It's still a Visa card Online is much better. Thank you
Thank you for taking the time to leave us a review, Debbie. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Excited to come stay and see what gatlinburg. Not familiar with booking online so you're help is appreciated
Thank you for choosing to book with us, Jay. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Easy Peasy Booking. I went into the site and managed to get my reservation booked without any issues
Thank you for taking the time to leave a review, Jennifer. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.
Standard online form. No problems encountered. Have used forms simular to this one many times when booking a hotel.
Thank you for taking the time to leave us a review, David. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
This was my first time using Reserrvation Desk.
Took less than 5 minutes to reserve a room with no trouble at all 😎
Thank you for leaving a review, Jennifer! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking!
Very easy to book online, confirmation came immediately. I will definitely let people know this is the website to use. I am very happy with the results. Thank you
Thank you for taking the time to leave us a review, Kristen. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking! Also, thanks for recommending us!
Total time it took to review my room options and check in was about 10 minutes, including fishing my credit card out of my wallet.
Thank you for taking the time to leave us a review, Jan. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Free breakfast in morning was COLD. Coffee was cold and had to heat up in microwave everything.
The room was always cold.
It was easy to understand and they made it real affordable by placing the rooms accordingly
I highly recommend it
Thank you for taking the time to leave us a review, George. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Easy peazy.
Picked hotel, dates and room type then proceeded to check out… no crazy ads or pop ups.
Confirmation email was in inbox so promptly!
Thank you for your review, Terrlynn. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
The process was quick, easy and convenient. That nails it. I have to include at least 50 characters, so here goes. 50 49 48 47 46 45 44 43 42 41...Are you really going to make me to through all this? It was easy, quick and convenient. Take the win, for heaven's sake.
Thank you for taking the time to share your feedback regarding the booking process, Jim. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Making my recent hotel reservation for Franklin, TN ws a snap! The entire reservation took only a few minutes, and was easy and painless. I completed my stay and was very satisfied wityh my choice and the fine service I got. Thanks Reservation Desk! I'll be back again!
Thank you for your review, Wayne. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Excellent Why do I need to enter 50 characters to simply say that ease and responsiveness was Excellent
Thank you for taking the time to review us and provide feedback, Carl. Your insights are incredibly valuable and greatly appreciated.
Reservations were easy and convenient. I appreciate the user friendly options to reserve my vacation.
Thank you for taking the time to leave us a review, Narada. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Just be careful, when it states fully refundable, it dues not include the booking service fee of $18.
Thank you for your review and feedback, Dario. We understand your concern about the nonrefundable service fee. The information regarding the service fee is found on the checkout page. For all bookings, we require acknowledgment of the terms and conditions of the reservation before it can be completed.
We are booking for a cheer competition. And the site was very helpful quick and easy. And lots a of availability. A lot of our teammates will be staying here as well.
Thank you for taking the time to leave us a review, Gabriela. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for taking the time to review us and provide feedback, Nicholas. Your insights are incredibly valuable and greatly appreciated.