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Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 7,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
332
value
236
shipping
86
returns
143
quality
2,740
This company responds to reviews on average within 2 days

Instant Feedback

58,929 reviews
+84
How would you rate Reservation Desk?
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New York
1 review
0 helpful votes
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Excellant Follow-Up
February 4, 2025

Great follow-up. Credit card # in automatic submission must have changed. Agent called promptly and reserved over the telephone

Date of experience: January 25, 2025
Rachael F. — Reservation Desk Rep
3 months ago

Thank you for taking the time to review us and provide feedback, Nicholas. Your insights are incredibly valuable and greatly appreciated.

Canada
1 review
0 helpful votes
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Easy to use
February 22, 2025

I stay here everytime I am there. The staff is friendly and it is located righ the the heart of Harrison.

Date of experience: February 12, 2025
Rachael F. — Reservation Desk Rep
3 months ago

Thank you for choosing to book with us, Francine. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Texas
1 review
0 helpful votes
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Liberty View
April 18, 2025

Fast, handled professionally. There really aren't fifty words to say about booking a hotel room. Good good good good good good.

Date of experience: April 8, 2025
Rachael F. — Reservation Desk Rep
4 weeks ago

Thank you for choosing to book with us, Floyd. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Utah
1 review
1 helpful vote
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Book my room
January 20, 2025

Easy booking and ok prices for the rooms at this location but would like to be able to get discounts for next visit.

Date of experience: January 10, 2025
Rachael F. — Reservation Desk Rep
4 months ago

Michelle, thank you for taking the time to share your feedback regarding the booking process. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!

Canada
1 review
0 helpful votes
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Always great booking online
February 18, 2025
Updated review

Better then in person thank you. Couldn't use my visa debit card in person. Not impressed. It's still a Visa card Online is much better. Thank you

Date of experience: February 8, 2025
Rachael F. — Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Debbie. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!


Easy thanks
November 18, 2024
Previous review

Easy thanks

Date of experience: November 8, 2024
Ohio
1 review
0 helpful votes
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Excited to stay
March 23, 2025

Excited to come stay and see what gatlinburg. Not familiar with booking online so you're help is appreciated

Date of experience: March 13, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for choosing to book with us, Jay. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Arizona
1 review
0 helpful votes
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Intuitive Navigation
April 9, 2025

Easy Peasy Booking. I went into the site and managed to get my reservation booked without any issues

Date of experience: March 30, 2025
Rachael F. — Reservation Desk Rep
1 month ago

Thank you for taking the time to leave a review, Jennifer. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving and developing our customer experience.

Canada
1 review
0 helpful votes
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Booked on line.
April 7, 2025

Standard online form. No problems encountered. Have used forms simular to this one many times when booking a hotel.

Date of experience: March 28, 2025
Rachael F. — Reservation Desk Rep
1 month ago

Thank you for taking the time to leave us a review, David. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

New York
1 review
0 helpful votes
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Easy Peazy!
March 16, 2025

This was my first time using Reserrvation Desk.
Took less than 5 minutes to reserve a room with no trouble at all 😎

Date of experience: March 5, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for leaving a review, Jennifer! We love our first-time customers and truly appreciate your feedback. It's great to know that your experience with us was positive, and we look forward to your next booking!

Maine
5 reviews
0 helpful votes
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Easy peasy
March 8, 2025
Updated review

Very easy to book online, confirmation came immediately. I will definitely let people know this is the website to use. I am very happy with the results. Thank you

Date of experience: February 26, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Kristen. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking! Also, thanks for recommending us!


Easy peasy will book again
March 8, 2025
Previous review

Easy peasy will book again

Date of experience: February 26, 2025
Maryland
1 review
0 helpful votes
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Total time it took to review my room options and check in was about 10 minutes, including fishing my credit card out of my wallet.

Date of experience: January 5, 2025
Rachael F. — Reservation Desk Rep
4 months ago

Thank you for taking the time to leave us a review, Jan. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Canada
1 review
0 helpful votes
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Overall my experience was disappointing.
February 1, 2025

Free breakfast in morning was COLD. Coffee was cold and had to heat up in microwave everything.
The room was always cold.

Date of experience: January 22, 2025
Canada
1 review
0 helpful votes
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Easy to understand
January 26, 2025

It was easy to understand and they made it real affordable by placing the rooms accordingly
I highly recommend it

Date of experience: January 16, 2025
Rachael F. — Reservation Desk Rep
4 months ago

Thank you for taking the time to leave us a review, George. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

Canada
1 review
1 helpful vote
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Quick, easy & seamless
February 14, 2025

Easy peazy.
Picked hotel, dates and room type then proceeded to check out… no crazy ads or pop ups.
Confirmation email was in inbox so promptly!

Date of experience: February 4, 2025
Rachael F. — Reservation Desk Rep
3 months ago

Thank you for your review, Terrlynn. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

California
3 reviews
18 helpful votes
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Quick, Clear and Easy
January 27, 2025

The process was quick, easy and convenient. That nails it. I have to include at least 50 characters, so here goes. 50 49 48 47 46 45 44 43 42 41...Are you really going to make me to through all this? It was easy, quick and convenient. Take the win, for heaven's sake.

Date of experience: January 31, 2025
Rachael F. — Reservation Desk Rep
3 months ago

Thank you for taking the time to share your feedback regarding the booking process, Jim. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!

Tennessee
1 review
2 helpful votes
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Easy to Use!
December 8, 2024

Making my recent hotel reservation for Franklin, TN ws a snap! The entire reservation took only a few minutes, and was easy and painless. I completed my stay and was very satisfied wityh my choice and the fine service I got. Thanks Reservation Desk! I'll be back again!

Date of experience: November 30, 2024
Rachael F. — Reservation Desk Rep
5 months ago

Thank you for your review, Wayne. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

Texas
1 review
0 helpful votes
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Excellent
April 8, 2025

Excellent Why do I need to enter 50 characters to simply say that ease and responsiveness was Excellent

Date of experience: March 29, 2025
Rachael F. — Reservation Desk Rep
1 month ago

Thank you for taking the time to review us and provide feedback, Carl. Your insights are incredibly valuable and greatly appreciated.

California
1 review
0 helpful votes
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Remarkable experience
January 30, 2025

Reservations were easy and convenient. I appreciate the user friendly options to reserve my vacation.

Date of experience: January 20, 2025
Rachael F. — Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Narada. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

California
1 review
0 helpful votes
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Not fully refundable
March 22, 2025

Just be careful, when it states fully refundable, it dues not include the booking service fee of $18.

Date of experience: March 13, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for your review and feedback, Dario. We understand your concern about the nonrefundable service fee. The information regarding the service fee is found on the checkout page. For all bookings, we require acknowledgment of the terms and conditions of the reservation before it can be completed.

Oklahoma
1 review
0 helpful votes
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Great site to book quick and easy
March 6, 2025

We are booking for a cheer competition. And the site was very helpful quick and easy. And lots a of availability. A lot of our teammates will be staying here as well.

Date of experience: February 24, 2025
Rachael F. — Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Gabriela. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!