Reebok

Lied? Cheated? It's only simpletons that say this about big corporates? Right?
Well, call me a simpleton then.

In Decemeber I ordered 3 Reebok shoes via Reebok on Ebay.
Order arrives 2 days later with an item missing, one item the wrong colour and one item correct.
1. The missing slides.
Reebok disputes my claims that it didn't arrive and Ebay steps in and determines that it must have been stolen in transit and refunds me. Strange, as there was zero evidence of tamper, but atleast Ebay made it right.
2. The incorrect colour shoes.
Reebok advise me to cancel my request for return on ebay and contact Ebay about an exchange rather than a return. Well, in doing so, the matter is now closed and I can peform no further actions. This is when months of backwards and forwards communication with Reebok starts eventually resulting in an apology, a " refund " and a 20% off voucher. The 3 days passes and no money in my account.
They give me a gibberish code and tell me to contact my bank. This goes on for weeks and eventually someone else tells me they can't refund me.
Others made the same complaint too as per the feedback and this feels like they deliberately tried to get rid of stock in a colour no one wants and advertising it in a much more attractive colour( im speculating here)What happened to Reebok? I've bought many items from them over the years in various countries with this being my 1st in the United states. I couldn't get passed a customer service team on both Facebook and eBay that appears to be in India and my emails to every corporate email address I could find went unanswered. Does Reebok even have any staff in the US? I honestly wonder if they will be around in the next 10 years as from what it looks like to me is that Reebok is a sinking ship and they're rolling around the monopoly board hoping not to land on those 2 dark blue properties with Hotels on. They lied about the refund and i now believe they purposely sent out the wrong colour shoes hoping people would just accept them as there are so many complaints on ebay about this and sent me on such a runaround. I expected better from a company like Reebok.

Reebok does not permit negative reviews. I fill in all the blanks and it won't process. I guess that is one way to keep reviews high for its products

3 pairs of recently bought shoes soles came off do to poor construction. Refused to warranty or admit problem

Their sneakers are very comfortable. I bought a pair for jogging and playing football. I love this brand.

I thought I was the the only person here having these kinds of problems with Reebok! In March, I ordered a pair of Reebok Nano 7 CrossFit shoes Size 13. They send me a tracking number and after numerous delays, I finally receive my package. When I open the package, I find WOMENS ADIDAS TENNIS SHOES SIZE 8! I contact Reebok customer service through their online inquiry link and since then, I keep getting the runaround on the return/refund process. Everything from the return label processor is down right now to no response at all to my emails (when they instruct me to send them pictures of the wrong shoes/shipping labels). Twice theyve had me send them pictures of the wrong product and twice no response! At first I wanted them to simply send me the correct shoes but now I just want my money back! Now I know what a horrible company Reebok is and I WILL NEVER PURCHASE ANOTHER REEBOK PRODUCT SO LONG AS I LIVE! I know that hate is a strong word but as a result of this experience, I-HATE-REEBOK!

Great sports boots for running. I call them so. I use only this iste for quite a while and everything is always fine.

I bought lower and top looks like track suit and when I wear it got lint on the first day. I cannot return it.

The worst shopping experience
The worst shopping experience, delivery and customer service I have received this century.
Long live Amazon.