Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
When I originally ordered about 4 years ago, the T-Shirts were of excellent quality. Well made with a nice hefty but soft material. The images were bold and clear, solidly screen printed and beautifully done. The T-Shirts from that order will last me for another 5-10 YEARS.
Now, the material was buttery soft, but flimsy. Might last me a year or two at MOST. BOO! One of the hems is already coming unstitched. And the cut of them isn't the same, not quite. The necks fit differently and quite frankly, is not an improvement. The "Large" Hoodie is cut VERY small. The material, while soft for now, is SUPER thin for a hoodie at the cost I paid. Flimsy flimsy flimsy.
The image quality of the screen print was translucent and thin. Not spotty, but... grainy in appearance. This isn't due to the images I chose but the quality of ink used.
They are "Walmart" quality and while I got to choose the color and design, they are no longer worth the cost.
I will not be returning for another order. I used to love you Red Bubble, the quality was amazing and worth EVERY penny, now... for shame.
After I ordered, I read some awful reviews about never getting orders and the customer service department not responding to inquiries. I was really worried that I wouldn't get my order. However, I got everything I ordered, in several separate shipments, in less than 2 weeks. I have zero complaints.
I love them. Very nice material, very cool and comfortable. Lots of comments on them, and I love Matthew M. Service was very professional and got them in a timely manner.
I love the CW's The Flash. I have searched high and low for a STAR Lab t-shirt. My daughter wanted some stickers, so I checked RedBubble for my shirt. I was not disappointed. It fits great, and is true to size. The cost was better than the mall. Shipping was fast. I love being able to track every step of the process.
And then there's the stickers! My family cannot get enough of these. Every fandom is represented. I can show my geek pride. And after buy six, which is not hard, 50% off! LOVE IT!
Made sure that the issue was resolved quickly, they even checked in with me when I didn't get back to them, rather than wait and hope I just gave up (like the big places do)
Thanks
Have ordered quite a handful of shirts. Only complain would be the size of the graphic is never specified for the shirt, besides that everything is awesome
The tee shirts were of good quality and sold at a fair price. Customer service was good.
Awesome t-shirts, fast delivery, & fabulous service! It's now a tradition to buy my husband and son matching RB shirts because they LOVE them every time! Great quality cotton with unique designs! They wore them to Comicpalooza and were stopped constantly with "Where did you get those shirts?!" Thanks RB!
I went on red bubble because one of my friends recommended me there for some dragon ball z stuff and I was amazed by all the options. The site is great and I will definitely continue shopping with them.
Best stuff all around. I will probably order every month until the day I die or y'all cease to exist--whichever comes first--probably me. Want more Scottish or outlander themed. Great supernatural tees.
I ordered two shirts and one of them did seem a bit on the small side for it's size. Maybe I just didn't look clearly enough or estimate well enough. The shirts did also seem to take longer than expected to arrive, but once here, they were exactly what I wanted, and I was pleased.
I was satisfied with the timeliness of the delivery and how easy it was to order. However, the quality of the item was so very poor that I would never be able to recommend to s friend.
Availability and customer service good, but the screen printing on the shirts had a lot of bleed true. Not as clear as other shirts I havr ordered
Easy transaction, fast shipping and a quality product.
I recived my shirt in a timely manner... but the coloring was a lot duller than what was shown on the screen and the print is a tad too low on the shirt to look normal. I suppose the coloring was meant to make the shirt look vintage. The placement isn't terrible, but it makes the shirt really awkward for girls to wear.
Redbubble has the best customer service I have ever encountered!
Their products are wonderful as well!
Jammie was incredibly understanding and provided amazing service! Thanks so much again!
I bought a baseball shirt with a Super Fly logo. Great service it came very quickly and the size was just right. Great sizing info available. Thumbs up way up!
When my item size was not fitting right they offered me a replacement and I couldn't be happier! This company knows how to treat their customers right!
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.