Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
I absolutely love my new t-shirt! The v-neck and smaller size made all the difference! Thanks for letting me try again! Very happy with the customer service at Redbubble!
As long as the company continues to use thin, sub-par material to make their shirts, I will not be ordering any more clothes from them. However, their customer service department did accommodate me and took care to issue me a full refund for the shirts I had ordered from them.
I accidentally bought the wrong size. I emailed customer service. They responded promptly and were very polite. They sent me the size I wanted at no extra charge. Which I wasn't expecting. I was very pleased! I have referred my friends to use Redbubble. Thank you and love your site!
I had a great experience ordering from this site, and even when there was an issue with my item being delievered, that was the post offices fault and not their own, they completely understood and sent a replacement with no charge, which i was very surprised and happy about. Definitely going to order from them again.
I am glad that I bought my product in your web site. When pick the wrong size and requested a new one I was given to me with out any charge and with free delivery. This made me happy and makes me want to continue buying from redbubble.
It was, is and always will be the best site to go to for my needs, great response and quick and easy web site and speedy delivery I'm in love with redbubble, and would recommend them to everybody I know and some people I don't know
Shirts were ordered, delivered on time, high quality products, reasonable prices. Would gladly order again.
One of the simplest sites to navigate. The products ordered were to my house a day ahead of schedule. It was reasonably cheap. Great quality and I am definitely ordering from redbubble again! Thank you
Have been trying to return something now for a month. No one contacted me or fave me a refund. I have filed a legal conplaint. I will never shop with you again
I bought two cup holders for the car that were too small. So I returned the items, paid for my own postage, and they only refunded the price for the actual item. They should refund the postage as well, considering the item that they sold wasn't as described.
The quality of the shirts for a $30 or $40 price tag even though most of the graphics are pretty good is just not worth it.
Shopping is simple and easy with Redbubble. This is the first site I found when looking for the products I wanted, and the shipping is fast too! Very pleased with the service and I will definitely continue to shop here.
Made me think the 3XL would fit well. Apparently you use a weird shirt and the sizing is wayyyyyy off and the 3XL fits more like XL.
I ordered a t shirt and was very pleased at how quickly it arrived! The t shirt itself is very small. I am a size small, but ordered a medium in case it shrank. I should have ordered a large! The logo quality looks great, but was printed too low on the shirt and it looks odd enough that I won't wear the shirt except around the house.
Great designs and super soft shirts, just a bit pricey for t shirts.
Red bubble does it again with an awesome mash up tshirt. Fast shipping and turn around. Great product quality.
Description was hilarious and the shirt exactly as described. Very happy with my one of a kind shirt, quality & site groove. Highly recommend.
You guys never disappoint but I wou have liked the print on the lighter shirt to be a bit more legible. It looked very good on the black shirt, however, because it was May I cho a lighter shirt color and I was a bit disappointed in the lack of contrast and legibility
Since I already ordered something as a gift that someone else created on Redbubble, I was hoping to create a shirt for my son with some art that he sent to me. It isn't clear at all how to do this! I ended up going to Zazzle since their website to create your own tee shirts is super easy.
Sorry, Mary
I'm a firm believer in backing up what you do. I think Redbubble provides a superior indie merch experience and has outstanding customer support. I have zero complaints about their service and better still, my customers love the merchandise I sell via Redbubble
Answer: They seem fake to me. I received such horrible service that its hard to believe this is the same Redbubble. Maybe they improved alot since OR maybe they are paying their own marketing people to post fake positive reviews. We will never know. I would say its not worth the risk. Go with another seller.
Answer: They're your typical plastic case. My sister has a case and it's lasted her s good year
Answer: Hi Julian, Thank you for asking about our sizing. Our dimensions are considered "slim fit", and are internationally based sizes. Thus, our sizing chart looks at the chest and front body range in both centimeters and inches. Here's a link to our sizing chart and feel free to reach out to our awesome support team if you have any other questions or concerns - http://rdbl.co/1tEmq7B. Thank you for your interest in Redbubble and we hope to see you on the site in the future!
Answer: Hi Judie, We're sorry to hear that! Please reach out to us through this link here: https://help.redbubble.com/hc/en-us/articles/203024315 We're looking forward to straightening this out for you!
Answer: Hi there, Thanks for writing in! If you follow the care instructions included with every t-shirt order, the design and your tee should look and feel brand new for years to come. Please let us know if you have any other questions!
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.