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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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I have placed two separate orders in last week and both of them were here in 3 days
Great job guys
Thanks
Great customer service. Timely shipping! Easy installation and good fit! Remains to be seen how watertight the cover is. So far, very satisfied!
Great knowledge and top notch customer service, they make sure what you are getting will be right for your vehicle.
Simple really, I called, they answered, I told them what I wanted and he said he had it and ordered it. Sales guy was very nice and answered my questions. Definitely will buy from them again.
Great telephone sales person. Very knowledge. Helped me make a difficult decision. Turned out to be the right decision.
Got here fast and as described. The only problem is this review site's endless emails.
Good place to get parts for your truck and the people the sales representative I spoke to on the phone was very helpful and answered all my questions.
Thank you
I have unsubscribed to receive these emails 3 times and continue to get them. When I went to purchase a product ones through the website and on the phone the CC was attempted 11 times which activated the fraud protection and now I have been dealing with that.
Had placed an order over a month ago, told tires were in stock and would be delivered in 5-7 days. A month later order was canceled because tires were out of stock. Received refund and then ordered a different set of tires. Told they were shipping that day. Now again tires are out of stock! Every time I call I get a different person with a different story.
I used the chat feature on the RealTruck website to confirm an item would fit on my truck correctly. The rep I chatted with was very knowledgeable and professional and was able to quickly process my order. The order arrived as promised and very well packaged to prevent damage. The parts fit as described.
The individual who helped me was very knowledgeable and helpful I was able to purchase items I was interested in
The fellow on the order desk was helpful, knowledgeable, and my order was completed promptly.
Hi Tom, thanks for sharing!
I had a great experience so far with your company. The woman who helped me was very kind her name was anthea I am still waiting a callback from a return specialist so I could let you know more later
I have no issues with the sales person. He was very polite and answered my questions.
Made a purchase through the site chat feature. Chat was a little slow in response time but that was the only issue. Other than that the reps were knowledgeable and helpful. The actual purchase process was extremely easy and fast.
When they answered they walked through the questions to confirm I was ordering the right cover. They she talked me into just ordering right on the call instead of waiting so it would ship out right away. Supposed to be here in 2 days. Very friendly and enjoyable to talk to.
Hello Dan, thank you for giving us your feedback.
No problem navigating site looking for accessories. I'll be back when I'm shopping again.
Hello Phil, we are happy to hear our site was user-friendly for you!
Referred to RealTruck from manufacturer who required 20 business days to fulfill an order. RealTruck had what I needed in stock and shipped within hours of the order. No need to look anywhere else.
Hello, thank you for sharing your experience.
Real Truck is easy to work with. Knowledgeable on products. Efficient in ordering and shipping
Hi Rich, thank you for sharing your experience.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Hello Kelly, thank you for sharing your experience.