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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Very happy with sales rep Ashleigh, she described exactly what she needed from me, I sent the info and the parts are on the way!
I was told 5 to 6 weeks for the color I wanted, but i could get black in less than 2 weeks. So I chose black, and then received notice that it would ship in 4 weeks.
So I then had to call in to ask why 4 weeks. I was put on hold, and then when they picked up, they said it would ship within the next 2 days.
I hope it ships as i was told!
I called with questions and spoke with a Brandi R. Who answered all my questions then professionally, helped me place my order. Thank you very much!
I'm a New truck owner.
Alex on the phone was extremely helpful. He answered all my questions. He went above and beyond and even contacted a manufacturer on my behalf. I would call him any day for more help and questions. RealTruck must be a great company. Alex's direct line is definitely saved in my phone.
Finding a truck bed cover was super easy and the website was user friendly. Victor was awesome and helped me make sure I chose the correct cover.
CSR had up to date information on my truck. He was able to give me precise information for part I needed.
The sales person was very knowledgeable and helpful. Not pushy and very patient with all my questions. I shopped around a lot, locally and on line. Real truck had the best price, by far.
I ordered a truck bed cover and called the number and had a very helpful gentleman get the right cover and made the whole transaction so simple! Thank you for the great service!
I was not sure on what tonneau cover I wanted, the representative took time to ask me what I was looking for exactly and gave input.
Robert, your Customer Service Rep, was able to answer all of my questions and take my order without any difficulty. The great part is that the delivery time is only going to be about 2 weeks vs. 4-6. Will be installing them in a few short weeks. Thanks,
I was helped by Butch. He was knowledgeable on you product lines, and how they fit together. I purchased the cover and will order a rack to fit in a month or so.
John was helpful answering all my questions. He is very knowledgeable about the product and also followed up with a email.
The cover was as described on the site. The fast ship claim was a bit deceiving in that within 24 hours a shipping label was created but the actual cover took a week to arrive. The instructions that came with the cover are vague and need to be updated. The cover is a good product and would recommend it to others.
I have a 2020 Dodge Ram. It was a perfect fit and easy to install only took me 5 min's to put it on. I then went to the car wash to see if it would leak and it was dry. I'm so happy with it. Glad I bought it
Hi Carolyn, we are happy to hear you are satisfied with your purchase!
THE MAN THAT I TALKED TO TOOK CARE OF ALL THE PROBLEMS THAT I WAS HAVING. AND THIS WAS ON A SUNDAY NIGHT
Hi Frederick, thank you for taking the time to provide feedback on your experience.
Extremely helpful and professional. They gained a new customer sure to do repeat business
Hi Thomas, thank you for sharing your encounter.
It was great my experience with y'all was superb it was great I had a lot of dumb questions and John had no problem answering them so yes I would recommend you guys to all my friends
Hi Jeffrey, thank you for sharing your experience!
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Hi Douglas, it's great to hear about your experience!