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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Order sunvisors for my truck first set came scratched ordered another set and they came really scratched up. Sent picyures to them with the scratches very visible and their reply was I dont see the scratches can you point them out.
I ordered seat covers and they were the wrong ones so I contacted them, No Problems I decided to have leather ones installed instead of the seat covers they had. They were courteous and I had a refund very fast no problems. I will order other products from them for sure..
I purchased a brand new grille guard for my brand new 2018 Silverado. It caused the Service Engine Soon light to come on and they refused to refund my money. Double check the installs because it could cause damage to your truck!
I placed an order with this company for a Landau cover for my truck. After rechecking the order, and placing it, I found that I had goofed. I called to change the order, and knowing that it was probably to late, that went out of their way to track it thru the warehouse and to shipping to make the change. Great customer service.
Ok tried with this company for that bug guard for my van. Well told them what I wanted before shipping well they go if wrong. Still got the short stubby bug guard, called talk to them. Git email just keep an we'll send your money back. Like hell they DID SEND MONEY BACK. Will deal with them again no problem at this time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chad, I am sorry about the inconvenience and frustration caused by the damaged product you received. Our customer service team is currently waiting on a response from the manufacturer regarding your request and will be in touch with a resolution.