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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Called and CSR was very courteous and helpful. Will definitely shop here again.
Hi Ralph, thank you for sharing, and looking forward to doing business with you again.
Excellent help getting to the bottom of my order. Set to be delivered Sat May 29th.
The have bought 2 products from Real Truck n my experience was very satisfying. This is because of the 2 reps. That helped me n guided me thru my purchase. They were very knowledgeable n respectful. Keep up the good work.
Been doing business with real trucks a long time. All phone transactions have been Excellent very helpful on any questions as. I have always received the [part in a timely
Fashion. Keep up the good work, I'll keep coming back for needs to my truck when needed. Thank you.
I needed help with my order and the gentleman was very helpful.
He knew what he was talking about, his price was what I saw on the Internet, and it has been shipped when he said it was going to be shipped
Hi Daniel, thank you for sharing your experience!
The salesman was very knowledgeable and even looked up my vehicle to answer my anchor attachment question.
Looking for the right products for your truck and having the right people assist you makes it all the better. Courtney B of the Real Truck team extended her help beyond the norm. Great asset to the company!
I called the order line to purchase side steps for a ram pickup.the salesman advised me the steps I was considering where not the best option for a snow climate. He gave me a better product at a close cost.the salesman was very nice and well spoken. I would definitely recommend to friends
Very good experience. Brittany was a big help answering questions and even helped place the order. Would definitely recommend and use again.
Took over a week, multiple emails, calls to a dead voicemail, etc. No one answers phone nor calls back.
I gave up and will never do business here... go to Extreme Terrain where prices are better and they have real humans to help
Far I've been very happy with the sales people you have on staff and the product thank you very much
Hi Steven, thank you for taking the time to provide feedback.
It was very good I was happy to get the business a phone call was good thank
Hey Ronald, thank you for sharing your comment.
I order wheels and tires for 3000$ and my only request was to have them delivered to me in 8 days I was told I would have them in half the time. It is now day nine and is still have not received them and it set my family vacation back due to needing them to go, very unhappy with this transaction
I had a great purchasing experience with RealTruck. They listened to what I wanted and helped find the best product to fit my needs. The entire process and was quick and easy
Hello Travis, thank you for sharing your experience.
OK service to place the order-- but had to return the nerf bar it did not fit our truck i have not receive a OK to send back it has been 5 days and not gotten any information from Real Truck. I also ordered seat cover so i will see how they are made when i get them 3 weeks for them to come.
So i do not think i will order any other items from Real Truck.
Spoke to 3 different people and all had something different to sell and prices. Not a happy camper. I personally think the one that sold me the Ex Tang did not match first sales person which was Great To work with plus seems to know your products. The Last person brought me up to date was very knowledgeable.
Called to confirm availability, ordered over the phone right then. Received email 3 days later that it wasn't available!
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Hello Scott, thank you for sharing!