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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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The online chat operator was very helpful in finding and facilitating the purchase of the tonneau cover.
But the shipping was very unsatisfying they were very late on the shipping date I was leaving town for the weekend and Cancel my trip because I didn't receive my tarp and I was worried about leaving all my fishing gear in the back of the bed without having it secured
I called in to ask some questions for a client, he not only went above and beyond to answer them he sent videos and everything! He also said I could use my resale license so I didn't get charged taxes. ON TOP OF ALL THAT he gave me 10% off so my company could make a few bucks. 100 out of 10 give the guy a promotion this is how you get people to reccomend your business.
Terrific customer service
Very knowledgeable gave me all the info I needed on ordering the rims
Great job by their inside sales personal. They had the items in stock.
Great customer service! Described the bed cover and offered others as well.
Called in with questions. All questions were answered and suggestions were great for my needs.
No problems Jon was helpful. I like the site to shop for your products. I will be ordering more stuff soon.
Was a little worried when ordering my runnings board and other items for my dodge good thing I called for advice my order was corrected and with your help I was able to get the correct fit for my new dodge Tks.
Very professional. Good service. Prompt shipment. Quality product.
Hello Phil, we appreciate the feedback!
Very happy. Ordered my cover, it came in a couple of days and we did the installin in about 1 hour on our new denali and it is awesome. I have an auto shop and do a lot of installs but this revolver cover is the best. Thanks Jack@ Fredericks Performance.
I still haven't received a email confirmation, or a receipt, and it's going on the 3rd day
We apologize for any technical errors. I have resent your confirmation. Please also be sure to check your junk/spam folder as it may have gone there.
I engaged in a live on-line chat with Robert to make my purchase. He was very friendly and helpful. The entire process took less than 15 mins, mostly due to me not finding my credit card. The cover should ship today and arrive by the end of the week.
I talked to the chat people and received a discount. Then my package showed up two days later couldn't be more happy.
I worked with an online agent and it was very easy and pleasurable experience.
Wanted to check dimensions and material used for side steps for my HD 2500 double cab. The sales person answered all my questions quickly and my order was placed.
It would have been nice to have little better star drive for the ALX install. Great product though.
Hello Bruce, we appreciate the feedback.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Hello Raul, thank you for sharing your experience.