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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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I had some issues early on trying to get my rims and tires from Realtruck and was honestly ready to go somewhere else. Since the prices and financing was better than the competitors, I decided to give it one more try. I was very fortunate to get Victor as my sales rep, and we had my order placed in less than 24 hours!
The representative in the chat was able to answer all of my questions and get my order processed very quickly and easily. I ordered on a Saturday afternoon and the 2 items were delivered Tuesday morning.
This wasn't my first order with Real Truck, and won't be my last!
Perfect fast knowledge person, took my order and newc what i wanted to order, order was placed and shiped out same day.
Sales team Robert was very helpful with all of the questions
Staff are very friendly, helpful and professional. I have ordered from this company a couple of times and am always satisfied with the products and the very professional staff that assist me.
The representative was very helpful and direct to the point of what I needed.
Very simple to order response time was absolutely fantastic and I would order again from this company. Special thanks to Santana that helped me through the process. Great experience!
Bought two BFG T/A KO2 tires delivered couple days. Few months later bought two more were delivered 2 days. I'm happy!
He very understanding about what its takes to make the it work for me. I am very please with him. Thank you very much.
As the title says: very helpful support staff. This is the first time I've heard of RealTruck and the support I got from the staff helped me make a decision to purchase. Sorry, I forgot the name of the rep but it should be in my order details. Will purchase from this site again.
I chatted with a sales rep. Most helpful and gave me my best price.
Hello Joel, thank you for your feedback!
They were very helpful. I haven't seen the quality of the product yet. I just ordered it yesterday. Things might change
Bed cover is great fits nice well worth the money
Delivery was fast box had a little damage but the product was fine
Very easy to install
Hi Stephen, thank you for sharing your experience.
Received wrong item so I just reordered. Been waiting for a week for a return label. CS has been no help. Won't buy from them again.
So easy to order. Saved 100.00 over local dealer.
Gator cover fits right easy install
Hi William, thank you for telling us about your experience!
Arrived 5 to 7 days before stated ETA. Ramps are light weight easy to handle twice as wide as the 2 by 8 I was using and fit nicely in the pickup bed when folded.
Hi Charles, thank you for giving us feedback!
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Hi Francis, thank you for sharing your experience!