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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Very responsive, great prices, and super quick delivery. I will definitely purchase from RealTruck again.
I ordered Parts for a truck upfit, everything arrived on time.
Problem parts were quickly taken care of by Customer. Service
Easy as it gets to order, received and install as it gets! The customer service rep who took my order was wonderful and answered all questions I had. The cover has only been on for a couple of hours so I can't say anything more than it was easy to install, it looks great and I'm very very pleased with the product and the company that sold it to me.
I placed an order for a tonneau cover and t rails. They sent me two sets of t rails, then made it extremely difficult to get the tonneau. Now, they sent me another set of t rails! I have sent them 6 messages and they have responded to NONE!
I tried to find what I wanted on the website then opted to call and talk to someone. Christopher was very helpful, determining what I needed to have that would fit my truck and at the same time, be heavy duty enough to use for the Gen2 Smitty Built tent. I cannot wait to get everything installed and take it for a weekend trip this spring! This is a great company with great products. I already bought a tonneau cover form them, this was the last part, unless I find something else that I need, lol.
First time on site found that they have a nice selection and the online chat help was great in completing my order.
I have made two purchases from them both have gone smoothly. Shipping was fast, products were as described on the site and prices were good. What more can you ask for.
Service was good hopefully product is just as good.
Satisfied by the overall quality of this product, fits very well on my truck
I was assisted by a RealTruck representative, and he directed me on the correct type of bed cover for my area. I had selected a soft top, but since I live in a snow, icy area he recommended a hard cover for my truck. Everything came in great condition, and the instructions was easy to follow. RealTruck is a great place for your trucking parts.
Purchased wheels thru a vendor, delivered by RealTruck. Went easy, no complaints
I found several wheels I wanted talked to them to see what will work the best narrowed it down to 2 then I picked the set I wanted
Placed an order, got my confirmation, the next day after they charged my card... they canceled my order!
Hi Valerie, thank you for taking the time to leave a review for us. Please reach out to me with your email, order number, or support ticket number so that we can discuss this further.
Via a representaive, a backrack with an inside mount tonneau install kit was ordered, but what came in the box for the install kit was not for inside mount tonneau cover. Spoke with customer service to get a replacement ordered and a return label for the previously shipped part. Hopefully the correct part will come this time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jason, we are terribly sorry to know about your frustrating experience with our company. This is not how we usually work, and we would appreciate an opportunity to look deeper into the issue and aid in a resolution process for you. Please reach back out to me with some details about your order such as your order number, email, or support ticket number. Looking forward to your response!