• R43DS.org

R43DS.org

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Overview

R43DS.org has a rating of 2.2 stars from 111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about R43DS.org most frequently mention credit card, customer service, and tracking number problems. R43DS.org ranks 22nd among Video Game Accessories sites.

  • Service
    13
  • Value
    12
  • Shipping
    13
  • Returns
    7
  • Quality
    11
4
See all photos

What reviewers want you to know

Positive highlights

  • Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.
  • His cards were shipped 3 days after he ordered, and mine were sent 4 days after I ordered, and mind came in sooner.

Critical highlights

  • Their brazen lack of customer service is appalling!
  • Took my credit card payment immediately, then order said "awaiting shipment" for over a month.
How would you rate R43DS.org?
Top Positive Review

“Very pleased”

Isaac L.
7/17/20

After reading many bad reviews I was sceptical, especially when it was a buy one get one free deal. They were slow to ship and accept payment, but overall was delivered in about two weeks for a VERY good deal. Great product!

Top Critical Review

“Scam - avoid”

edgar s.
1/16/22

Purchased an item back in September and it's now January and still haven't received item. They responded twice saying item was shipped, but it was not. Never gave a tracking number. Some reviewers are nice and mention that they received product after months of waiting. Still feels like a scam. Avoid!

Reviews (111)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9) order (70) 2 weeks (5) 3 days (4) 4 days (5) not buy (5) 3 months (4) 24 hours (3) 3 weeks (4) credit card company (3) awaiting shipment (15) package (16)
Thumbnail of user edgars131
1 review
1 helpful vote
January 16th, 2022
Verified purchase

Purchased an item back in September and it's now January and still haven't received item. They responded twice saying item was shipped, but it was not. Never gave a tracking number. Some reviewers are nice and mention that they received product after months of waiting. Still feels like a scam. Avoid!

Thumbnail of user benn505
1 review
0 helpful votes
January 29th, 2023

Ordered A GBA linker a month ago. Ask them to cancel right the day after. Still no answer, was debited the wrong price, didnt cancel, "contact us" page not working.
DEFINITELY A SCAM!
DO NOT ORDER ON THIS WEBSITE!

Tip for consumers:
DO NOT ORDERED ON THIS WEBSITE !! THIS IS A SCAM !
30/01/2023

Products used:
I was never delivered, the product was never shipped !
This is pure scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user barts67
1 review
3 helpful votes
July 14th, 2020

Avoid them -- it looks like a scam. They charged my card immediately, then never sent the product. Four times trying to contact them, they responded only three times, very slowly, with the same canned BS message about how they've had problems, but everything is OK now and they'll be shipping in two weeks. I had to challenge the charge, they did not dispute the chargeback with Visa.

Thumbnail of user erics1757
1 review
0 helpful votes
April 3rd, 2021

They charge you immediately but it says "Awaiting Shipment" and STAYS like that. When you contact them they reply (sometimes) and the excuses are beyond ridiculous. The 3rd and most recent excuse was "we lost 2000 packages due to Covid, will reship immediately" 2000?!? After that "immediately", 3 months passed. Ignore the positive reviews, they are fake, probably by the scammers themselves. I ended up getting the same product from a legit website, for cheaper than what they scammed me for. There are plenty of honest websites that sell the same products, just do your homework first. Complete Scam, don't give them your money, you will not receive anything.

Tip for consumers:
Stay away!

Service
Value
Shipping
Returns
Quality
Thumbnail of user briand1395
1 review
0 helpful votes
August 18th, 2021

Ordered in March 2021, it's now August. Items never received. No responses to email or messages through the webpage. Complete scammers

Tip for consumers:
Avoid this site

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user isaacl71
2 reviews
0 helpful votes
July 17th, 2020

After reading many bad reviews I was sceptical, especially when it was a buy one get one free deal. They were slow to ship and accept payment, but overall was delivered in about two weeks for a VERY good deal. Great product!

Thumbnail of user alejandroh33
1 review
0 helpful votes
August 29th, 2020

You know... you can have problems in any company, the thing that makes you different is the way you solve it.
I purchased from them 6months ago 3 items they never shipped, i send 20 emails, they answer 3 times:
We are looking forward bla bla bla we will reship bla bla,

I asked them several times: if you dont have the item, refund me the money is very simple... no answer.

So the procedure is to contact with your bank, or card company(visa, master...)

Thumbnail of user kylem229
1 review
0 helpful votes
May 14th, 2019

The card spent 4 days awaiting shipment before being shipped and then took 2 weeks to deliver my only warning is it takes about 12 to 24 hours to process the payment however it will eventually go through. Apart from that i was updated with an email every time the status changed, an overall good experience.

Thumbnail of user ralphw115
1 review
3 helpful votes
June 13th, 2020

They charged my card immediately. Two attempts to contact them resulted in two identical canned messages promising to ship right away. After a month passed, I had to contest the original charge with Visa to get a refund. Avoid this vendor.

Thumbnail of user jacquesc16
1 review
1 helpful vote
October 11th, 2018

Hi just to reassure everyone. This site is not a scam. I finally recived my card from them. Order 29th of august received today 10th of October. Let say it took near 7 weeks.
Customer service are hit and miss but do reply to enquiry eventually.
Just be patient it will come. I am posting picture of the product received.
So not a scam at all.

Thumbnail of user michaell2763
1 review
0 helpful votes
October 5th, 2020

They refuse to respond to my emails. They asked me what my order number is and when I tell them, they stop talking. These guys are scammers.

Thumbnail of user andrewp122
1 review
0 helpful votes
January 24th, 2017

I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.

Thumbnail of user vivianw57
1 review
4 helpful votes
May 24th, 2019

I ordered the card but never received it. I tried to communicate with them but it was not pleasant. They said they have send another card to me but never received it and I tried reaching out again and never get back to me nor giving me a refund. AVOID AT ALL COST

Thumbnail of user bradm275
1 review
3 helpful votes
July 9th, 2020

Ordered my stuff several weeks ago and I have written them everyway imaginable. THEY WILL NOT REPLY. Is appalling and insulting! DO NOT BUY FROM OR YOU WILL BE SORRY!

Thumbnail of user aarons283
1 review
3 helpful votes
April 1st, 2019

Dont bother.
I've been waiting 2 months. Communication is poor.
I didn't get my item.

Items are not sent tracked/recorded.
Just flush your money down the toilet instead.

Thumbnail of user simond86
1 review
1 helpful vote
February 1st, 2019

Never received the card after almost 3 month!

I`ve contact them 1 month after the purchase and they said that they will send me the card. 2 month after the purchase I`ve contact them again and they said the same thing. And now its almost 3 month since the purchase and nothing!

Don`t buy they will steal your money!

Thumbnail of user leec53
1 review
5 helpful votes
February 22nd, 2016

Complete scam. Took them 24 hours to manually process my payment and after 2 plus weeks still awaiting shipment. Messaged them 6 times over the last two weeks with not one singe response. Finally filed fraudulent claims against them with my bank to get my money back. Be sure to report them and press charges if you can. Stay away from them. If you want to lose your money than just throw it in the garbage as you will not receive anything from them.

Thumbnail of user bens226
1 review
2 helpful votes
May 6th, 2018

Can't give these guys enough praise for their helpful customer service that walked my son and I through the entire purchase. We had replies to our emails sometimes within minutes and they were very helpful even after the fact when my son and I were confused with the setup steps. Steve there walked us through everything step by step and made sure we were up and running before he left for the night. Highly recommend them. I bought a similar product from another store that ended up not working and they would not even reply to my requests for help or assistance whereas these guys were great - even before we gave them any money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hansn11
1 review
0 helpful votes
March 27th, 2019

So far I have waited 3 weeks for a product that the site claims should arrive in 5-10 days. It took 2 weeks before they even updated it to shipping and then claimed they waited 5-10 days to ship it because they were waiting to ship a newer product. If ordered the old product, then send me the old product. This is how business is conducted. It sounds more to me like they ran out of caeds or simply forgot my order. Either way, no need for radical stories, just tell me you forgot to ship it or ran out. I will give them 3 more weeks as others have suggested then call the bank to get my money if it does not arrive. Exactly 6 weeks. Not a day later.

Thumbnail of user jaydens9
1 review
8 helpful votes
February 23rd, 2016

Their brazen lack of customer service is appalling! After multiple messages with no reply and waiting for more than two weeks after my payment was successfully processed and my order marked as "Awaiting Shipment", I will be filing fraudulent charges against this scum. I wish I'd found this review site before I found their ungodly excuse of a business.

Thumbnail of user kristiand5
1 review
0 helpful votes
November 13th, 2018

This company provide little to no contact unless you threaten them with the credit card company. I purchased a Stargate 3DS for my son, it didn't come and I had no emails from them for 3 weeks so I contacted them, 4 weeks after the original purchase they tell me they sent it already but there is no proof of that, no tracking etc... They then say in the same day they have sent it again. It took another month to arrive in the UK, yes that's right this company are in China and you will get charged import duty on this purchase which for me was £12.25. The service has been terrible, they get back to me 3 or 4 days after I email and they don't apologise or even admit that they didn't even send the original parcel. I would say contrary to other reviews that this company is a scam. They do not mention that they are based in China on their website and furthermore it feels like you are ordering either from Europe or even the UK. I would definitely never order again from them and I would also warn anyone else off them. Truly terrible customer service.

Tip for consumers:
Don't order from this company, it's it's likely you will lose your money or incur an import fee.

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinl81
1 review
0 helpful votes
March 6th, 2017

$#*! THem, they never reply wtf don't buy
Please don't waste your time or money on this website... after I paid... it says "awaiting payment " for hours... someone please help?

Thumbnail of user juliog13
1 review
0 helpful votes
August 27th, 2016

Experienced sucked erased my sign in so i can't review my order status. Den of theives and liars. Stay away

Thumbnail of user georgem123
1 review
2 helpful votes
September 23rd, 2015

It took three months to receive the order via Canada post with the shipping address also being in Canada. Normally this should take three days.

I tried contacting them and didn't receive a response outside of the first week or two. The week after it shipped they finally replied to my requests.

From my own experiences? Worst. Service. Ever.

Thumbnail of user nathans59
1 review
0 helpful votes
September 1st, 2016

I ordered a product in June - it's now September and I have not received my product. Absolutely outrageous - do not purchase from this website!

Service
Value
Shipping

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About the business

The official R4 3DS online store! Buy 2 Get 1 Free! We Ship Only The Genuine R4 3DS & R4i 3DS cards for the Nintendo 3DS system. Shipping World Wide!

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