I would say it's a decent product, I got it, and the delivery wasn't bad in time, ordered feb 3rd, arrived feb 20th
It came from UPS after it arrived in canada, looked like a new labeling too.
I ordered the r4-sdhc, they sent me the newest version for the 3ds and older models, that supported my ds lite, which was nice.
The weirdest part was their site's SSL cert expired right after I bought it, so I too thought it was a scam.
Be aware any support service requests should be sent to alltechgear.com, which apparently owns this site, that's how I ended up getting better service.
Not only do they not reply to messages but you never receive your order. So if you purchase something from this site you might as well say goodbye to your money. It has been around 5 months since I ordered my package and it has NOT arrived.
Ordered a card on March 3 2016 and it is still marked as awaiting shipment as of today (April 5 2016). I sent a few emails and messages to them and haven't got a single reply thus far. Their complete lack of customer service is simply disgraceful.
It took just over 4 months to the day to get my order.
They emailed about a month and a half in, said my order was shipped, must have been lost, and they were sending it out again. 2 and a half months later it arrived. They also "upgraded" my order to another card type.
None of the three cards work. I tried all three. I'm not entirely sure they are compatible with my system, so thanks for the 4 month wait and the "upgrade" to something that doesn't work with my old DS.
Do not order from these jokers, they are amateurs and don't listen to anything you say and hardly respond.
Complete scam. Took them 24 hours to manually process my payment and after 2 plus weeks still awaiting shipment. Messaged them 6 times over the last two weeks with not one singe response. Finally filed fraudulent claims against them with my bank to get my money back. Be sure to report them and press charges if you can. Stay away from them. If you want to lose your money than just throw it in the garbage as you will not receive anything from them.
Basic summary (TL; DR): They are legit, but it takes forever to get your purchase. I would not recommend you buying from them, but if you are like me and already have, you will have to wait a few weeks, even months, to get your package. Or you can just get your money back through your bank. Just know that they are not scammers.
So, I ordered my bundle of r4 cards (3 total) sometime in late September 2015. I got all 3 r4s for just less than $30. It was a steal, so I got it. I happily placed my order and waited patiently for it for a few weeks. After a few weeks, I was wondering where my r4s were, and I decided to leave them a message asking when they'd arrive, and if there was a delay, to at least let me know. However, no response. After looking online, Many people stated that they were a scam, but there were some who actually got their orders, though it was received very late. I had come to terms with my stupid purchase, though it was my fault for not researching earlier, so I let it go this once.
After a few months, it had completely slipped my mind that I even ordered them, but one day, after sorting through my emails, I noticed that I actually got an email from them stating that my purchase was now being shipped and on the way. I was surprised to see that they even got back to me, but I figure it wouldn't arrive anyway, so I just got rid of the message.
However, today, 2/9/2016, I received my package in the mail. And personally, I am relieved that they are not scammers. It just takes a long time to get the package through customs and such. They are legit, but it is a GRUELINGLY slow process that I wouldn't recommend going through.
UPDATE (2/14/2016): The product is legitimate, as well. I ordered in 2015, but received the legit 2016 version. So if you were worried about quality of product, it is the real deal.
I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.
I have bought two cards from them i agree they do take longer then usual last time i ordered mine they said it would be here in 7-11 work days it took 15 but that was in the Christmas rush i asked them about it and they sent me a message no more then 15 mins later this time they said it would come in 1 or more work days it came in 2! And id like to remind people be patient it has to fly here and about the 24 processing your payment delay 1st off its manually done and if you ordered from 2:00 on they were probably off work by then because they are three hours ahead of us. i rate them 5 stars and tell a friend to order at this site but thats my opinion
Extremely good service! Very quick delivery from China (1 week to the UK). And very responsive to messages! Would be more than 5 stars if that was possible! Would recommend to anyone! Thanks again r43ds.org!
I recommend this company and their product. They kept in touch with me whenever I had a problem. They did right by me I'm sure they will do right by you. You just have to be patient on the arrival since it has to go through customs. Jamie C
Guys, calm down! And please, take time to come back and post if the site resolved your issue.
For me, it went like this. I ordered a card on December 25,2014. Then, on February 4, not having received anything, I googled and found this review site. I was scared that my money was gone! But it wasn't...
I immediately wrote an email, using the form on their site, and politely asked for a status. The following day, I got this message "I have arranged to have another order sent out to you, from our Canada warehouse - which went out for you yesterday. You should receive it in about 5-9 working days."
And today, February 9, guess what? I received the card.
So, I'd say give it some time. Shipping from Asia can be long, delayed at the border, or get lost. If after a reasonable delay (I'd say approx 6 weeks) you have no news, just send them a message. It worked alright for me. I hope this helps other customers.:-)
I had no issues with this website other then my parcel taking a little bit longer to arrive than I would have liked but as it turned out the problem wasn't with the shipment but with HM Revenue/Customs taking a long time to fully clear the package. I initially yelled foul and contacted them and was helped by a gentleman named Jim, who ended up tracing the parcel and determined that it was stuck in customs. Don't know what he did, but about 5 days later the parcel arrived. I would urge anyone to contact him directly, as he seems to know his stuff. Jim(*******@AT)r43ds.org (remove the brackets and extra AT of course. Bear in mind that if the parcel is coming to you from out of country customs can take however long they please before finally clearing a parcel for entry to the country at which point it goes in to the postal system.
Have not had any problems with this store and have ordered from them 3 times in total. Each time i received exactly what I ordered without any hassles. One of the 3 packages took somewhat longer to arrive (around 18 days) but the issue was with customs and not with the shop. I recommend them to my friends regularly and have no heard of anyone having any major issues whatsoever.
I ordered my R4 3DS unit in January, and just received a brand new unit that was not out when I ordered. These units are made overseas and shipping can take a long time for any seller.
R43ds.org kept in contact with the and replied whenever I had a question about the status. Talking with them, I found out they put a stop on my 2014 model because it would not work with the latest 3DS system update, and they upgraded me for no charge.
The unit I received was in excellent condition and was shipped carefully. I was able to begin using it within 5 minutes of opening the contents.
My only complaint was an initial lack of communication on why my order was resubmitted, but I was very happy with the explanation.
Again, most of the negative reviews are about shipping time. There is no way anyone ordering this item from any seller will ever correct this.
This is the worst site... biggest rip-off... lost my money and have not been able to get a response from them despite sending them an email every second day... its been over 3 months and still nothing.
AVOID LIKE THE PLAGUE
Avoid this site like the plague! I ordered back in September and had money taken from my bank immediately. I was told shipping can take up to 21 days so I waited and received nothing. I contacted them and they told me that there is a delay and to wait a further two weeks. I waited and still nothing. I sent them further emails and now they ignore all my messages. I have now had to go to the bank to get a refund which is now becoming a further hassle with them needing further proof that they screwed me. It angers me that this site is still up and running because I can't even add negative reviews to my product to try and warn others.
I ordered on back in August 2015 and went through the stages from awaiting shipment to order being shipped out but it never arrived. I ordered despite reading all these reviews! I've got my credit card company to do a charge back and I got my money back! These guys are a joke!
I'm very happy with my purchase from r43ds.org On April 18 I bought the r4 3ds rts card for my 3ds XL. The card was shipped promptly and the package arrived in just over 12 days in total. I had some trouble setting it up and getting it running, but a quick email to the CSR over at the site fixed things right up when they took the time to send me a step by step email on how to setup the card, and to diagnose my problem to find out where the error was. As it turned out, it was me putting the wrong firmware on the card.
As a side note, my cousin ordered one on April 15, and it just arrived to him 2 days ago. So sometimes, depending on the post office, it can take longer. His cards were shipped 3 days after he ordered, and mine were sent 4 days after I ordered, and mind came in sooner.
I'd recommend this site to anyone looking for a real genuine r4, 'cause there are way too many fakes out there, and site peddling obsolete versions of this card.
The R4 arrived somewhat late but there was a notice notifying me that R4s were replaced in order to prevent possible compatibility issues! R4 works completely as it should, the only problem I had was finding the proper firmware required to run the R4 but it didn't take very long. Other than that, great service! :)
The customer server is awesome... they responded back to me asap and helped me with my problems. You will be lucky if someone even responds back if it were the other sites. I'm in the USA, i bought a Gateway3DS from another site, it took over a month and a half to get it. I bought from R43DS on 2 different occasions and i got my stuff in 2-2.5 weeks. I strongly recommend buying from these guys, they are good.
Answer: Although they say local and they do have small offices in other places, it actually ships from China.
Answer: I don't know mate, I'm waiting 3 weeks too.
Answer: I ordered from the. Org site at least 6 months ago, and never received the item. I chased them several times and with no luck, despite them responding to cite production problems. It's a lost cause, try and claim the money back from your credit card.
Answer: I ordered some things from them over 3 or 4 months ago. After all these false claims of sending it it eventually came from china. We got the bank involved at one point. They have some of the worst customer service I've ever experienced and they gave every excuse you could imagine of why they don't answer. You can go to the bank and they will get your money back for you if you don't think you'll receive the item. But maybe you will get lucky like I did and they'll eventually send it.
Answer: I bombarded them with emails but they did respond. They send the chip from overseas and sometimes they get held up in customs but they did keep responding and even stated if I didn't receive my chip by a certain date they would track it themselves and also send out another chip. I received it as stated and was very pleased with my chip. This chip is no longer available in the US so it comes from Hong Kong that is why it takes so long plus they have a parent company callediComBuy. I texted with a representative named Jim and it was R43DS.org
The company exhibits a troubling reputation, primarily characterized by significant delays in order fulfillment and a lack of responsive customer service. Many customers express frustration over long wait times for products, with some never receiving their orders at all. While a few reviews highlight satisfactory product quality and eventual delivery, these positive experiences are overshadowed by widespread claims of unresponsive communication and perceived fraud. Overall, the sentiment leans heavily towards dissatisfaction, indicating a critical need for improvement in customer support and order processing efficiency to restore trust and credibility.
This summary is generated by AI, based on text from customer reviews