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2.6 / 5
Corporate Values


R43DS.org has a consumer rating of 2.16 stars from 110 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about R43DS.org most frequently mention credit card, customer service and tracking number problems. R43DS.org ranks 31st among Video Game Accessories sites.

  • Service
  • Value
  • Shipping
  • Returns
  • Quality
Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

  • Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.
  • His cards were shipped 3 days after he ordered, and mine were sent 4 days after I ordered, and mind came in sooner.

Critical highlights

  • Their brazen lack of customer service is appalling!
  • 2 weeks went by and I have not had any information whatsoever.
How would you rate R43DS.org?
Top Positive Review

“Very pleased”

Isaac L.

After reading many bad reviews I was sceptical, especially when it was a buy one get one free deal. They were slow to ship and accept payment, but overall was delivered in about two weeks for a VERY good deal. Great product!

See positive reviews
Top Critical Review

“Charged my card immediately, never shipped product”

Bart S.

Avoid them -- it looks like a scam. They charged my card immediately, then never sent the product. Four times trying to contact them, they responded only three times, very slowly, with the same canned BS message about how they've had problems, but everything is OK now and they'll be shipping in two weeks. I had to challenge the charge, they did not dispute the chargeback with Visa.

See critical reviews

Reviews (110)




Reviews that mention popular keywords

customer service (9) 2 weeks (5) order (70) not buy (5) 3 days (4) 4 days (5) 5 stars (3) 24 hours (3) 3 weeks (4) credit card company (3) awaiting shipment (15) package (16)
1 review
3 helpful votes
July 14th, 2020

Avoid them -- it looks like a scam. They charged my card immediately, then never sent the product. Four times trying to contact them, they responded only three times, very slowly, with the same canned BS message about how they've had problems, but everything is OK now and they'll be shipping in two weeks. I had to challenge the charge, they did not dispute the chargeback with Visa.

2 reviews
1 helpful vote
September 8th, 2020
• Updated review

I ordered on June 18 and finally got my package on Sept 8. I feel that these people will indeed ship your products, but don't expect to be updated or replied to in the mean time. If you are in a hurry, don't bother. I suspect that once Covid 19 is less of a threat, this process will speed up. Now that I know that they will eventually get around to shipping, I might go ahead and order more stuff. In the mean time, I didn't actually get what I ordered, but I feel they were at least trying to make it up to me. Pictured is what I received in the mail.

Don't order from these people
August 2nd, 2020
• Previous review

Ordered a while ago. Absolutely no response in email. No change in shipment. DO NOT ORDER ANYTHING FROM THESE PEOPLE.

1 review
5 helpful votes
February 9th, 2016

Basic summary (TL; DR): They are legit, but it takes forever to get your purchase. I would not recommend you buying from them, but if you are like me and already have, you will have to wait a few weeks, even months, to get your package. Or you can just get your money back through your bank. Just know that they are not scammers.

So, I ordered my bundle of r4 cards (3 total) sometime in late September 2015. I got all 3 r4s for just less than $30. It was a steal, so I got it. I happily placed my order and waited patiently for it for a few weeks. After a few weeks, I was wondering where my r4s were, and I decided to leave them a message asking when they'd arrive, and if there was a delay, to at least let me know. However, no response. After looking online, Many people stated that they were a scam, but there were some who actually got their orders, though it was received very late. I had come to terms with my stupid purchase, though it was my fault for not researching earlier, so I let it go this once.

After a few months, it had completely slipped my mind that I even ordered them, but one day, after sorting through my emails, I noticed that I actually got an email from them stating that my purchase was now being shipped and on the way. I was surprised to see that they even got back to me, but I figure it wouldn't arrive anyway, so I just got rid of the message.

However, today, 2/9/2016, I received my package in the mail. And personally, I am relieved that they are not scammers. It just takes a long time to get the package through customs and such. They are legit, but it is a GRUELINGLY slow process that I wouldn't recommend going through.

UPDATE (2/14/2016): The product is legitimate, as well. I ordered in 2015, but received the legit 2016 version. So if you were worried about quality of product, it is the real deal.

Tip for consumers:
If you are ok with waiting months for a purchase, then feel free. I did get my r4s at a low price, so I am not complaining. Just be wary and patient if you want to buy from here. And by patient, I mean REALLY, REALLY PATIENT.

2 reviews
0 helpful votes
April 25th, 2017

I've been waiting 3 weeks. I've had them email me at first for a while but they stopped and I'm still waiting. I'd give them a 4 star when or if it arrives. 5 stars if they didn't take so long. How are other people in these reviews saying they got it in a week? To UK? Im in Ireland, shouldnt take 2 extra weeks

1 review
0 helpful votes
January 16th, 2022
Verified purchase

Purchased an item back in September and it's now January and still haven't received item. They responded twice saying item was shipped, but it was not. Never gave a tracking number. Some reviewers are nice and mention that they received product after months of waiting. Still feels like a scam. Avoid!

1 review
0 helpful votes
August 29th, 2020

You know... you can have problems in any company, the thing that makes you different is the way you solve it.
I purchased from them 6months ago 3 items they never shipped, i send 20 emails, they answer 3 times:
We are looking forward bla bla bla we will reship bla bla,

I asked them several times: if you dont have the item, refund me the money is very simple... no answer.

So the procedure is to contact with your bank, or card company(visa, master...)

1 review
3 helpful votes
June 13th, 2020

They charged my card immediately. Two attempts to contact them resulted in two identical canned messages promising to ship right away. After a month passed, I had to contest the original charge with Visa to get a refund. Avoid this vendor.

1 review
0 helpful votes
April 3rd, 2021

They charge you immediately but it says "Awaiting Shipment" and STAYS like that. When you contact them they reply (sometimes) and the excuses are beyond ridiculous. The 3rd and most recent excuse was "we lost 2000 packages due to Covid, will reship immediately" 2000?!? After that "immediately", 3 months passed. Ignore the positive reviews, they are fake, probably by the scammers themselves. I ended up getting the same product from a legit website, for cheaper than what they scammed me for. There are plenty of honest websites that sell the same products, just do your homework first. Complete Scam, don't give them your money, you will not receive anything.

Tip for consumers:
Stay away!

1 review
0 helpful votes
August 18th, 2021

Ordered in March 2021, it's now August. Items never received. No responses to email or messages through the webpage. Complete scammers

Tip for consumers:
Avoid this site

Products used:

1 review
0 helpful votes
October 13th, 2016

They are ok to buy from i order on october 6 2016 and i got it on October 21 they just slow to answer emails and heads up they SHIP FROM CHINA

2 reviews
0 helpful votes
July 17th, 2020

After reading many bad reviews I was sceptical, especially when it was a buy one get one free deal. They were slow to ship and accept payment, but overall was delivered in about two weeks for a VERY good deal. Great product!

1 review
0 helpful votes
May 14th, 2019

The card spent 4 days awaiting shipment before being shipped and then took 2 weeks to deliver my only warning is it takes about 12 to 24 hours to process the payment however it will eventually go through. Apart from that i was updated with an email every time the status changed, an overall good experience.

1 review
1 helpful vote
October 11th, 2018

Hi just to reassure everyone. This site is not a scam. I finally recived my card from them. Order 29th of august received today 10th of October. Let say it took near 7 weeks.
Customer service are hit and miss but do reply to enquiry eventually.
Just be patient it will come. I am posting picture of the product received.
So not a scam at all.

1 review
0 helpful votes
January 24th, 2017

I would have to agree with Ernest below, there must have been an ownership change or something similar. I got my order in two and a half weeks, which is pretty quick considering it was coming from China and I made the purchase the week before Christmas. Exactly what I ordered, no credit card issues. I would absolutely recommend them. Answered all of my messages quickly (and I sent one probably every 3 days or so) and had great customer service.

1 review
0 helpful votes
October 5th, 2020

They refuse to respond to my emails. They asked me what my order number is and when I tell them, they stop talking. These guys are scammers.

1 review
2 helpful votes
May 6th, 2018

Can't give these guys enough praise for their helpful customer service that walked my son and I through the entire purchase. We had replies to our emails sometimes within minutes and they were very helpful even after the fact when my son and I were confused with the setup steps. Steve there walked us through everything step by step and made sure we were up and running before he left for the night. Highly recommend them. I bought a similar product from another store that ended up not working and they would not even reply to my requests for help or assistance whereas these guys were great - even before we gave them any money.

3 reviews
0 helpful votes
January 31st, 2018

Have not had any problems with this store and have ordered from them 3 times in total. Each time i received exactly what I ordered without any hassles. One of the 3 packages took somewhat longer to arrive (around 18 days) but the issue was with customs and not with the shop. I recommend them to my friends regularly and have no heard of anyone having any major issues whatsoever.

1 review
3 helpful votes
July 9th, 2020

Ordered my stuff several weeks ago and I have written them everyway imaginable. THEY WILL NOT REPLY. Is appalling and insulting! DO NOT BUY FROM OR YOU WILL BE SORRY!

1 review
4 helpful votes
May 24th, 2019

I ordered the card but never received it. I tried to communicate with them but it was not pleasant. They said they have send another card to me but never received it and I tried reaching out again and never get back to me nor giving me a refund. AVOID AT ALL COST

4 reviews
5 helpful votes
February 22nd, 2019

I would say it's a decent product, I got it, and the delivery wasn't bad in time, ordered feb 3rd, arrived feb 20th

It came from UPS after it arrived in canada, looked like a new labeling too.

I ordered the r4-sdhc, they sent me the newest version for the 3ds and older models, that supported my ds lite, which was nice.

The weirdest part was their site's SSL cert expired right after I bought it, so I too thought it was a scam.

Be aware any support service requests should be sent to alltechgear.com, which apparently owns this site, that's how I ended up getting better service.

1 review
0 helpful votes
February 18th, 2017

The R4 arrived somewhat late but there was a notice notifying me that R4s were replaced in order to prevent possible compatibility issues! R4 works completely as it should, the only problem I had was finding the proper firmware required to run the R4 but it didn't take very long. Other than that, great service! :)

1 review
3 helpful votes
April 1st, 2019

Dont bother.
I've been waiting 2 months. Communication is poor.
I didn't get my item.

Items are not sent tracked/recorded.
Just flush your money down the toilet instead.

1 review
1 helpful vote
February 1st, 2019

Never received the card after almost 3 month!

I`ve contact them 1 month after the purchase and they said that they will send me the card. 2 month after the purchase I`ve contact them again and they said the same thing. And now its almost 3 month since the purchase and nothing!

Don`t buy they will steal your money!

1 review
1 helpful vote
March 13th, 2015

I ordered my R4 3DS unit in January, and just received a brand new unit that was not out when I ordered. These units are made overseas and shipping can take a long time for any seller.

R43ds.org kept in contact with the and replied whenever I had a question about the status. Talking with them, I found out they put a stop on my 2014 model because it would not work with the latest 3DS system update, and they upgraded me for no charge.

The unit I received was in excellent condition and was shipped carefully. I was able to begin using it within 5 minutes of opening the contents.

My only complaint was an initial lack of communication on why my order was resubmitted, but I was very happy with the explanation.

Again, most of the negative reviews are about shipping time. There is no way anyone ordering this item from any seller will ever correct this.

2 reviews
0 helpful votes
April 30th, 2018

Just received my Sega Saturn Modchip from this shop. I ordered on April 23 and received the package on Friday April 27th. They were very helpful when I was asking questions and even helped me through the installation of the saturn chip when I was confused about which cable to use with my Saturn. Overall it has been an excellent experience and I have shopped at other sites that sell mod products and most of them don't even bother to reply or if they do, their emails are short and not very helpful. I would recommend r43ds.org to anyone looking to mod their systems.

Q&A (9)


I bombarded them with emails but they did respond. They send the chip from overseas and sometimes they get held up in customs but they did keep responding and even stated if I didn't receive my chip by a certain date they would track it themselves and also send out another chip. I received it as stated and was very pleased with my chip. This chip is no longer available in the US so it comes from Hong Kong that is why it takes so long plus they have a parent company callediComBuy. I texted with a representative named Jim and it was R43DS.org

By Jamie C.
See more answers (4)

I ordered some things from them over 3 or 4 months ago. After all these false claims of sending it it eventually came from china. We got the bank involved at one point. They have some of the worst customer service I've ever experienced and they gave every excuse you could imagine of why they don't answer. You can go to the bank and they will get your money back for you if you don't think you'll receive the item. But maybe you will get lucky like I did and they'll eventually send it.

By John H.
See more answers (2)

Although they say local and they do have small offices in other places, it actually ships from China.

By Hans N.

I don't know mate, I'm waiting 3 weeks too.

By Andrei T.

I ordered from the. Org site at least 6 months ago, and never received the item. I chased them several times and with no luck, despite them responding to cite production problems. It's a lost cause, try and claim the money back from your credit card.

By Franziska V.

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About the business

The official R4 3DS online store! Buy 2 Get 1 Free! We Ship Only The Genuine R4 3DS & R4i 3DS cards for the Nintendo 3DS system. Shipping World Wide!

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