R43DS.org

Purchased an item back in September and it's now January and still haven't received item. They responded twice saying item was shipped, but it was not. Never gave a tracking number. Some reviewers are nice and mention that they received product after months of waiting. Still feels like a scam. Avoid!

I ordered on June 18 and finally got my package on Sept 8. I feel that these people will indeed ship your products, but don't expect to be updated or replied to in the mean time. If you are in a hurry, don't bother. I suspect that once Covid 19 is less of a threat, this process will speed up. Now that I know that they will eventually get around to shipping, I might go ahead and order more stuff. In the mean time, I didn't actually get what I ordered, but I feel they were at least trying to make it up to me. Pictured is what I received in the mail.

You know... you can have problems in any company, the thing that makes you different is the way you solve it.
I purchased from them 6months ago 3 items they never shipped, i send 20 emails, they answer 3 times:
We are looking forward bla bla bla we will reship bla bla,

I asked them several times: if you dont have the item, refund me the money is very simple... no answer.

So the procedure is to contact with your bank, or card company(visa, master...)

So far I have waited 3 weeks for a product that the site claims should arrive in 5-10 days. It took 2 weeks before they even updated it to shipping and then claimed they waited 5-10 days to ship it because they were waiting to ship a newer product. If ordered the old product, then send me the old product. This is how business is conducted. It sounds more to me like they ran out of caeds or simply forgot my order. Either way, no need for radical stories, just tell me you forgot to ship it or ran out. I will give them 3 more weeks as others have suggested then call the bank to get my money if it does not arrive. Exactly 6 weeks. Not a day later.

They charge you immediately but it says "Awaiting Shipment" and STAYS like that. When you contact them they reply (sometimes) and the excuses are beyond ridiculous. The 3rd and most recent excuse was "we lost 2000 packages due to Covid, will reship immediately" 2000?!? After that "immediately", 3 months passed. Ignore the positive reviews, they are fake, probably by the scammers themselves. I ended up getting the same product from a legit website, for cheaper than what they scammed me for. There are plenty of honest websites that sell the same products, just do your homework first. Complete Scam, don't give them your money, you will not receive anything.

I ordered my r4 in April 2022, 27 months later, I can still see my order awaiting shipment on their website. They dont care. They just keep their website up, cash money and do nothing.

Can't give these guys enough praise for their helpful customer service that walked my son and I through the entire purchase. We had replies to our emails sometimes within minutes and they were very helpful even after the fact when my son and I were confused with the setup steps. Steve there walked us through everything step by step and made sure we were up and running before he left for the night. Highly recommend them. I bought a similar product from another store that ended up not working and they would not even reply to my requests for help or assistance whereas these guys were great - even before we gave them any money.

Update: 1 year and 3 months later - still NO product, still NO reply to emails. Tried to contact the bank 3 months after purchase; the bank would not give a refund because this site fought against it. Stay Away!

Original:
Same issues as everyone else, no product, no replies to emails. Contacting bank for a refund.

***Do not be fooled by the positive reviews, they are fake, look into these fake reviewers and it becomes obvious.

I would say it's a decent product, I got it, and the delivery wasn't bad in time, ordered feb 3rd, arrived feb 20th

It came from UPS after it arrived in canada, looked like a new labeling too.

I ordered the r4-sdhc, they sent me the newest version for the 3ds and older models, that supported my ds lite, which was nice.

The weirdest part was their site's SSL cert expired right after I bought it, so I too thought it was a scam.

Be aware any support service requests should be sent to alltechgear.com, which apparently owns this site, that's how I ended up getting better service.