Just received my Sega Saturn Modchip from this shop. I ordered on April 23 and received the package on Friday April 27th. They were very helpful when I was asking questions and even helped me through the installation of the saturn chip when I was confused about which cable to use with my Saturn. Overall it has been an excellent experience and I have shopped at other sites that sell mod products and most of them don't even bother to reply or if they do, their emails are short and not very helpful. I would recommend r43ds.org to anyone looking to mod their systems.