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Playasia

How would you rate Playasia?
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Kansas
1 review
0 helpful votes
Follow ÉR g.
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Stop forcing double authentication on me. It's annoying and a waste of time when I consider my account secure enough for the low danger it possess even if hacked.

Date of experience: March 30, 2025
California
1 review
0 helpful votes
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Terrific company!
March 26, 2025

Easy to order from, reliable and always great at customer service! Every item I've ordered has been as described and has been safely packed and shipped!

Date of experience: March 19, 2025
GB
1 review
1 helpful vote
Follow Antoni R.
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I wish I could give this company zero stars. This website is nothing but a scam. I purchased digital services/codes from them, and not only did they fail to deliver as promised, but their customer service is an absolute joke.

After weeks of back-and-forth emails with their so-called support team, I still have no real resolution. They could've mentioned your bull$#*! 'terms and conditions' from the start instead of wasting my time for weeks asking me to provide screenshots several times. I did not receive valid codes, and you outright stole money from me.

What's worse is their total lack of accountability. As a loyal customer for years, the least you could've done was offer a refund or in-store credit. Instead, I got meaningless responses that sound copy-pasted from a script. Your customer service team is totally inept—honestly, I bet AI would do a better job soon.

This entire experience is beyond disappointing, and I will never make a purchase from your scam site again. Rest assured, I'm reporting this to consumer protection agencies and disputing the charges with my bank.

Save yourself the frustration, wasted time, and lost money. Don't fall for their scam. This company is unethical, untrustworthy, and should be avoided at all costs.

If you're looking to purchase digital gift cards, try PC game supply or CD Keys instead!

STAY AWAY!

Date of experience: December 29, 2024
Philippines
1 review
0 helpful votes
Follow Ayu H.
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Easy and Efficient
December 8, 2023

I recently purchased PSN credit for the Singapore network from Playasia and had a very positive experience. The process was quick and effortless, with the pricing being both competitive and affordable. The integration of PayPal for payments added to the convenience.

What I particularly appreciated was the post-purchase account creation option. It was seamless—I only needed to set a password. This feature is beneficial for future reference, such as checking my download history or retrieving codes.

Initially, I was unsure about how I would receive and access the code, which led me to wonder about account creation during the payment process. Perhaps informing customers beforehand that an account will automatically be created after payment could alleviate similar concerns.

Overall, my first-time experience with Playasia was very satisfactory.

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
Follow Robert M.
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I ordered a Hong Kong PSN digital card and it couldn't have been any easier. Got my code instantly. No problems. Completely satisfied with my purchase. Admittedly I was worried at first. But rest assured after my purchase and how easily it was done. I have no worries or reservations about purchasing anything from here. You have a new life long customer and I will be purchasing more!

Date of experience: January 12, 2024
Pennsylvania
1 review
0 helpful votes
Follow C.P. B.
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Excellent place for physical Switch games.
October 4, 2023

If you're looking for that niche release or just want a physical copy of your games, then PlayAsia is the store you've been hoping to find. If they don't have it, they've probably ordered it - and will get enough so you can get one as well. The website is well laid out, and searchable, so if you have even the slightest idea of what you're after, you'll probably be able to find it for a fairly reasonable price.

Date of experience: October 3, 2023
Colorado
1 review
1 helpful vote
Follow Rya S.
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Horrible experience trying to purchase PSN gift codes as a present for a friend. I bought 4 $50 codes and none of them work. Support is extremely unhelpful and sent me in circles. Would not trust at all for anything but physical goods, and even then you can probably get a better deal just by looking on Amazon.

Save your money, don't get scammed.

Date of experience: May 4, 2024
Canada
1 review
1 helpful vote
Follow Memere g.
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Excellent company, highly recommend
October 12, 2023

Playasia always has what I want in stock and at a really good price. Delivery is quick and efficient, which is rare where I live in rural northern Canada! As a mum on a budget I highly recommend Playasia, they have proven to be an honest and reliable company.

Date of experience: October 11, 2023
Michigan
1 review
0 helpful votes
Follow Chris J.
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I deleted my unfavorable review since they found my order correcting the mistake,I'm happy the game is finally on its way and it being my first time buying from you I was a bit turned off to buying from so far away because of how it went. But you redeemed yourself with the speed that my second order made it,as long as my first order gets here safe and sound I'll be happy

Date of experience: December 16, 2023
Japan
1 review
0 helpful votes
Follow バニラヨーグル g.
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Essential
September 18, 2023

Essential for playing video games comfortably, fare trade.
This was the second time I purchased PS card (US). Digital code version
Quick, safe, efficient, cheaper than other markets. Thank you, No stress

Date of experience: September 17, 2023
South Africa
1 review
0 helpful votes
Follow Udhesh S.
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I always enjoy shopping at Playasia. The service is always top tier and the staff there is always helpful.
Great communication and if there's any issues, it gets resolved in good time.
Keep up the great work!

Date of experience: September 27, 2023
Nevada
1 review
0 helpful votes
Follow Lovely H.
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I am a regular customer when it comes to buying these JP iTunes gift cards, and I can humbly say that they are ALWAYS fast and easy to buy! The only thing is that I wish they were a bit cheaper considering the worth of USD to yen. Definitely recommend however!

Date of experience: March 22, 2024
GB
1 review
1 helpful vote
Follow Wayne R.
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I bought this game and it came in good condition. This was the Japanese version but advertised as having English options. It Didn't. Shortly after the receiving game this was changed to there would be an English patch. There never was (although other versions received this) they pointed out the game could only be returned if it remained sealed. Obviously I had to use it to find the issue.
UPDATE

I just received a response from play asia after leaving a bad review. They have offered me an Asian copy (that has the English option) which is brilliant. I'm raising this to 3* as this a good response. I guess its going to take a while to ship but I will further amend this if the new copy arrives.

Edit #2. New asia copy (English options) free of charge. Im very happy. I ap pleased to say I was wrong about them.

Date of experience: January 16, 2022
Arizona
1 review
2 helpful votes
Follow William W.
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See the title. I often cum from other online stores, having a hard time (ya see what I did there), and often I stumble here. I get me games, but I'm itching for some of that tentacle, tig-ol-bitty action.

Date of experience: March 27, 2023
Pennsylvania
1 review
0 helpful votes
Follow Robert S.
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Pretty easy process. I appreciate all the payment options! Bitcoin being accepted is really cool. I also like that if payment fails (mine did the first time) then the checkout is saved in Draft form and I just need to use the Pay Now button.

Date of experience: June 16, 2023
California
2 reviews
1 helpful vote
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These guys are great. With a great selection of import games from Japan that are super hard to find anywhere else when you live in the USA. Have ordered form them 4 or 5 times and every time has been a smooth experience.

Date of experience: April 29, 2018
Austria
1 review
0 helpful votes
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Fast shipping
September 24, 2021

Had problems with payment and needed to contact support for help. Very friendly guys and generous! Shipment time was quite OK. However here in Europe some of their articles are nearly nowhere to find. I will surely come back.

Date of experience: September 23, 2021
New Jersey
1 review
3 helpful votes
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I've never heard of this company until today 1/5/17. I don't play games as I'm a 46 year-old adult woman with things to do. Where did you obtain my credit card information? The charge was made according to my bank while I was commuting home from work on a crowded train. Please refund my money, that's all I'm asking. I do not buy games or gadgets.

Date of experience: January 5, 2017
Morocco
1 review
3 helpful votes
Follow Khalid M.
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I'm surprised with the negative reviews here. I've had a great experience with Play-Asia so far. They have products that are hard to find elsewhere and they're priced reasonably. The customer service is fast, professional, and helpful. The delivery can take a while due to the pandemic but if you pay for the higher-priced option it takes only a few days. Highly recommended!

Date of experience: August 19, 2020
California
14 reviews
57 helpful votes
Follow Aiya H.
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This site has had some exclusive imports that are hard to find anywhere else. Not only this site has video games, but they also have art books, figures, collectible toys, and plush dolls. You can't get authentic Nintendo toys anywhere else than here. The only gripe I have with this site is their shipping prices. They are extremely high at times even with the cheapest option of shipping is higher than standard prices at other online stores. I remember wanting to buy a small toy set, and the shipping was more than the product itself! They always send a coupon slip if you order $50 or more. Which usually equals to one game on their site.

Date of experience: August 13, 2011

Overview

Playasia has a rating of 2.9 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Playasia most frequently mention and customer service. Playasia ranks 21st among Games sites.

service
38
value
40
shipping
36
returns
24
quality
36
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