Jillian V.

Ordered R 4s for the grandchildren at the beginning of December - noting that carriage would take 2 to 3 days. Sent a tracking number on the 8th December by the firm - have tried to track several times over the past week - tracking number 'not found' by the carrier. I have sent three e mails to the firm in the past four days - no reply. No telephone number to call.

Had enough, getting the items elsewhere to make sure of something for grandsons for Christmas. Have just cancelled the order and will expect my money back

Jan 23rd update - the r4's arrived at the beginning of January- 5 weeks after ordering --! They came from China - not Ireland as stated on their blurb - want to return them but guess what - only Chinese on/in packet - no understandable address and no response to e mails asking for details to return - a very expensive lesson - don't go there!