PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 1st among Blog sites.
ALL of the bags I bought have been top quality and the customer service has been great, Can't speak for others but my experience with them has been good and I have made multiple purchases.
Date of experience: November 5, 2014
DO NOT BUY FROM THEM. PURSES LOOK SO FAKE! BAD RETURN POLICY AND HUGE RESTOCKING FEE. I SHOP ALL THE TINE AND IM WARNING YOU DO NOT BUY FROM THEM. RIP OFF!
Date of experience: October 22, 2013
Paid for bag via Western Union. Next thing I receive message to call Western Union fraud department. No bag and no money. Don't touch this site.
Date of experience: July 9, 2017
I need another site for great replica bags? Anyone have any ideas or experiences? I got bags and purses of great quality.
Date of experience: October 31, 2017
Am so pleased with my bag from pursevalley! Super good service and the bag is so good quality! Will definitely buy more from them
Date of experience: June 1, 2017
Can't trust a company that when you give a credit card and they accept it that they come back and ask for a wire cash
Date of experience: May 26, 2015
Dont order from them. They are pure scams and also they won't deliver the bag. Completely scams and frauds
Date of experience: July 21, 2017
Love the bag! Will purchase again. Fast shipping and I was able to track the entire process.
The description of the bag was perfect
Date of experience: July 7, 2017
The most important they have an excellent customers service. All my products have excellent quality!
Date of experience: June 10, 2014
Even with the sellers name, address, day and time of charge to my credit card, no help. Do not lose your receipt. Defective watch
Date of experience: June 7, 2017
Top class seller. Great Service and excellent price. Highly recommended for those who wishes to buy rep handbags online.
Date of experience: June 24, 2014
I just got my second back from pursevalley! The quality is great and they look genuine! Will be buying again!
Date of experience: July 5, 2017
Buy one on eBay if you can't affford a new one this purchase will get you arrested no way is it worth it and the company is horrible
Date of experience: May 3, 2017
There was a mix up with the mail they reshipped the kimono bag is gorgeous and the Rolex watch is absolutely amazing best quality
Date of experience: June 27, 2017
The LV kimono bag is just perfect. I have real LVs and actually I see no difference with the purse valley ones.
Date of experience: May 30, 2017
They scammed me too I'm not going to whine or complain I'm going to find them and show them everybody is not to be $#*!ed with
Date of experience: August 6, 2017
The customer service is awful. The company canceled my order without my approval and would not budge to replace my order.
Date of experience: December 8, 2015
My Goyard bag is beautiful. Can't believe it's not the real thing! Amazing quality! Great customer service!
Date of experience: July 3, 2017
I used to get gtreat bags from them until they were no longer operating, please anyone tell me any other site like pursevalley
Date of experience: January 15, 2018
OPERATIONS CLOSED BY US OFFICIALS IN 2012/13-PLEASE READ-I was looking around for a Rolex. And i even got to the point of ordering etc. I didnt want to use my Visa card, so figured i'd use WesternUnion online, it was for $146.00. They sent me several emails of how to send the money, the names etc. Well, LUCKILY for me, that when i had saved the site to my favorites, my AWESOME anti-virus (webroot) that protects Internet transactions somehow found that in JULY 2012, Chanel filed an international counterfeit suit in FL district court, and ALL of their operations were SEIZED in the last 9 months or so. So that means the site is still up and they DONT EXIST AND ARE JUST TAKING MONEY! WOW, SURE AM GLAD I FOUND THAT OUT-I WOULDA BEEN SCREWED OUTTA MY $$. HERE IS THE LINK THAT CAME UP FOR ME WITH ALL THE US COURT DOCS: http://servingnotice.com/pv/
TRY TO SEE IF YOU CAN FOLLOW THE LINK. IN ANY CASE, PLEASE DONT BOTHER WITH THIS SITE, AND DONT SEND ANY MONEY IN ANY WAY, THEY ARE CLOSED DOWN IN CHINA-U WILL NEVER GET ANYTHING AND BE OUT YOUR MONEY! AND NOTICE THAT THEY ARE ASKING FOR HIGH HIGH PRICES! SO ONE MAY THINK ITS FOR GOOD REPLICA QUALITY, BUT NOOOO ITS JUST TO STEAL YOUR $$!
Date of experience: May 19, 2013
I ordered over 5 bags from pures valley its the best u cant tell its fack I recommend to buy from this seller
Date of experience: August 3, 2017
I want to warn all gals out there NOT TO BUY from e4purses.net. I ordered a Hermes bag and belt and they sent belt but refused to send purse.!
Date of experience: October 31, 2015
After seeing many reviews on YouTube about their bags, I decided to take a plunge and purchase one. I bought it mid January and they gave me a call telling me that I wouldn't receive it until mid January because they werent able to ship sooner. I asked why and they let me know that it was because of their Chinese New a year holiday. I was still a bit skeptical, but I said okay. A week later, I changed my mind and I called them to tell them I wanted to cancel my order and get a refund. They tried to tell me to wait a little longer for the bag and I said no. Once I refused to keep the order, the customer service began to be rude. They said "okay, we will forward it to our billing department. Bye" and every time I called to see if they cancelled the order, they kept hanging up on me. Two days later, I received an email saying that they had cancelled my order and that I should be receiving my refund in 14 days. I waited the 14 days and more, but up until this day, I have not received my refund. I called my bank and apparently they changed me with an e check for a company called Sierra Financial. I have called purse valley and they kept looping me on a recording that said I had four people in front of me. After 11 minutes on the phone, they'd forward me to a voicemail machine. Every. Single. Time. I finally got a representative and they told me to wait two more days and give the bank a transaction number. I called the bank and I told them about the transaction number. My bank said there was no refund pending. So it's just a back and fourth. Stay away from this company if you want to avoid a nightmare. I know some people claim they have had a great experience, but i suggest you stay away if you don't want to get your money stolen by this company. This has been a nightmare and I really hope I get my money back. It's been a month, and I still haven't seen a slight hint that I'll be getting my money back.
Date of experience: February 16, 2017