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PurseValley

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Texas
2 reviews
2 helpful votes
Follow janice j.
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Awesome wallet!
February 7, 2017

I purchased this LV wallet and I am so happy with the quality of this product. Shipping was quick and customer service was superb. I highly recommend!

Date of experience: February 7, 2017
Sweden
6 reviews
30 helpful votes
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I bought from them and to be honest they was very nice to help and answer to all my stupid questions they change my item and they send me very fast the new purse

Date of experience: June 27, 2014
Slovakia
1 review
0 helpful votes
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Yay!
June 30, 2018

Just got my bag today very high quality i cannot judge if its a replica as its identical to the original, pleased with the high quality high quality very excited. They are the best!

Date of experience: June 28, 2018
Texas
1 review
2 helpful votes
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Happy as Heaven
January 20, 2017

It took about 3 weeks to get my LV backpack, LV lady purse, and lady rolex. But it was worth the wait. Took the backpack and purse to a LV store and could not tell the difference.

Date of experience: January 20, 2017
Kentucky
1 review
34 helpful votes
Follow Jessica D.
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I, like many others, read all the negative reviews but went for it anyway and ordered a LV handbag. (I have three authentic LV handbags already, so I felt I could determine the differences, if there were any, in the bags). I ordered on April 16th, then received an email saying there would be a delay in my order, but a couple of days after that email I received a tracking number, on April 27th. And on May 5th I received my handbag (tracking for my bag was slow and didn't update until it got into the US). I absolutely LOVE my bag and it was just like the pictures. It's a good quality and honestly looks like the real bag. I'm not sure why there are all of these negative reviews. I mean, if someone with a negative review actually posted pictures/video of it then I would believe all their words. But not one person who had a 'negative' experience posted a picture of the bad product. I don't know, it's weird to me. But I love my hand bag and will definitely get another from them in the future!

Date of experience: May 6, 2016
Florida
1 review
0 helpful votes
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Can' stop singing
September 15, 2015

Purse Valley makes my heart SING!. This company is a dream to deal with. Super great quality and quick delivery. Look no further. Your dreams have come true!.

Date of experience: September 14, 2015
Pennsylvania
1 review
0 helpful votes
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Great products
August 18, 2021

Great product, exactly as advertised I highly recommend them. Easy ordering and very speedy efficient delivery. Really impressed!

Date of experience: August 18, 2021
South Carolina
1 review
29 helpful votes
Follow Merc F.
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I ordered a replica Medium sized black Chanel flap bag with gold hardware. I wanted the replica so I would not have to worry about it being stolen as I travel a great deal and live out of hotels half the time. I first tried ioffer because that site was recommended by a friend who buys replica bags. Abut all of the sellers wanted western union and that raised big red flags. Plus I couldn't find the exact bag that I wanted. I ended up using pursevalley be because they seemed the most reputable, with a great website, fantastic pictures, faq's answered, etc. after I ordered I saw all the bad experiences and was nervous waiting for my bag. Also, your credit card company may flag the transaction as it is in China, Pursevalley rang my husband to sort that out though... I got the bag I. Ten days I believe. I was shocked at the quality. The leather was supple, the markings indistinguishable. None of my friends (Chanel afficianados) have even noticed that it is a replica. It has held up in the last year very well. No rusting, scratches, etc. I want to order a red jumbo from them but reading these reviews I am concerned... If I do go with them again I will post another update. I have found them to be the most reliable though and I couldn't be more impressed with my purchase. The name changes frequently but it's aliases are Pursevalley and Luxury800.

Date of experience: April 15, 2013
New York
1 review
5 helpful votes
Follow VICKI A.
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I ORDERED A GUCCI BAG AND WHEN I RECEIVED IT WAS THE WRONG BAG SO CALLED AND THEY SAID TO RETURN USPS AND IHAVE A RECORDED MESSAGE STATING THAT THEY APPROVED (WHICH I GOT BEFORE RETURNING TO CHINA) TO PAY THE SHIPPING BECAUSE OF THE WRONG BAG BEING SENT. RETURNED AND SENT THE RECEIPT TO CUSTOMER SERVICE FOR REFUND NOW THEY STATE THAT CHINA IS TELLING THEM THEY CAN ONLY REFUND THE AMOUNT OF THE BAG AND NOT THE SHIPPING (REALLY?) WHICH WAS $100.00!
I WILL NEVER BY ANYTHING FROM THIS COMPANY AGAIN!

Date of experience: November 30, 2016
New York
1 review
17 helpful votes
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HUGE SCAM*******
July 25, 2015

So i bought a watch then about 2 hours later the website was blocked or when i called the customer service line they claimed problems. So i went on my phone (using my data plan so different IP ante d low and behold the website was working fine. Later after The best part about this website is that maybe 10 min after i cancelled my order my computer could miraculously access the website again. Thanks but you couldn't scam me that easily. NEVER BUY FROM HERE AND ALSO THE CUSTOMER SERVICE IS ONE INDIAN GUY. THE SAME GUY PICKED UP EACH OF EVERY CALL AND NEVER ONCED TOLD ME HIS NAME OR HIS POSITION WTF!?

Date of experience: July 25, 2015
Florida
2 reviews
0 helpful votes
Follow Leah k.
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This is the second handbag I have purchased from Purse Valley. Both handbags look EXACTLY like the real thing. They are beautiful, durable, and look like the original. I love these purses!

Date of experience: February 22, 2017
Arizona
1 review
14 helpful votes
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I thought I would try this website; first purchase, a Louis Vuitton wallet. I sent the money as requested and the wallet arrived quickly. I opened the box and the first thing I noticed was the smell, and secondly the color of the monogram. It was close to being a copy of the LV original.
I called and spoke to someone who suggested I put perfume on my wallet and asked me to send a picture of my item so that he could send it to his manufacturer. I told him via email that I had decided to return it for a complete refund as it is offered on their site, specifically on the home page where they guarantee customer service. I was then told that I could return the item and choose something else and they would waive the shipping fee. I sent back the wallet and requested a refund. That's when I was told that they were unable to give me a refund and I should choose some other product. My thoughts were that if I was unhappy with the quality of a wallet, one of the least expensive items on their site, I surely wasn't going to order anything else, let alone spend more money!
When I called I spoke to a lady who advised me that she wasn't permitted to speak with me.
I kept getting template emails, the same ones over and over suggesting that I picked a replacement for my order.
I advised them in writing that I would tell as many people as I could that they were a scam!
Expensive lesson learned!

Date of experience: December 28, 2015
Florida
1 review
5 helpful votes
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Still no order
February 20, 2017

I ordered multiple items almost a month ago. I got one email a few weeks ago saying there was a small delay and never got any more communication. I called them and was told my order was large so it was delayed slightly. I called again and was told there was a quality issue and it would be resolved shortly. I called again and was given the quality story again. I asked why partial items hadn't been sent since not all items could have quality issues and was told they were doing that on that date and would have a shipping number for me. That was 10 days ago. The site shows that I haven't paid yet even thought they took my money almost a month ago from my account. Today when I called I'm given the quality story again and told they should have tracking this week. When I say I'm sick of getting that same story and feel like this is fraud he says he'll contact China again and should have tracking this week. It's just the same story over and over. No contact from the company. Only the repeat answer when I call them

Date of experience: February 20, 2017
Illinois
1 review
7 helpful votes
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Love my bag
March 9, 2018

I was worried when reading so many negative reviews, but I decided to risk it and order a LV Neverfull. I love my bag! So happy I didn't listen and ordered it!

Date of experience: March 8, 2018
Alabama
1 review
13 helpful votes
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I love my Louis Vuitton i purchased from this company. Shipping was SO fast i couldn't believe it. I expected 2-3 weeks and got it within the week. I will def be buying from this company from now on.

Date of experience: May 30, 2014
California
1 review
1 helpful vote
Follow Jenea L.
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I still haven't received my order nor a tracking number for the bag I purchased for $203. I called the number sent with my emails and it's disconnected. I just got scammed.

Date of experience: August 5, 2017
Hawaii
1 review
14 helpful votes
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Not a scam they are real
December 26, 2016

I received watches, Scarves, bags, and jewelry that I payed for. Took 2 weeks to be processed at the warehouse then 5 days to get here. I would order again and take a risk because all my products look real and amazing. Great stitching quality and color! Don't be afraid to call them! I made sure I called, text, and email. After reading all the bad reviews I was scared and my anxiety was acting up! Now I will always order :) By the way when I first ordered the product my credit card didn't go through so the lady left me a voicemail from purse telling me that the transaction won't go through. I have American Express so I sent American Express a text message allowing the transaction to go through. A few days later maybe 4 days exact I got a call from pursevally saying they accept my payment and a few items that I picked out is out of stock. It would take a while for it to be processed. That processed on top of the credit transaction took 3 weeks. I received my bag on the 4th week. I'm really glad I took a chance iv lost money before and this wasn't a lost I spent 500 on amazing products!

Date of experience: December 25, 2016
China
3 reviews
0 helpful votes
Follow Erick F.
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I purchased two wallets on pursevalleyvip.cn. I used two years. It is not real, but in real leather. I may prefer the real leather purses. It can use for a long time.

Date of experience: July 11, 2018
California
1 review
19 helpful votes
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I read all those horrible reviews after I made my first (and only so far) order. I was scared about my money, I spent $360 on LV purse, Prada sunglasses, Gucci sunglasses and Bvlgary necklace. And I used a e-check for the discount. So that's what happened: I received a call that confirmed my purchase and taking money from my account. No additional charges were made since than. I received my order in about 3 weeks. Yeah, I had to patiently wait. The order appeared perfect. I'm in love with my purse, it's beautiful, I'm in love with glasses (I was really skeptical about glasses quality, but the packaging and glasses are just like the real once, the necklace maybe doesn't look that expensive, but hey, it was just $24.99. Overall, I LOVE the quality, the packaging, all the certificates - looks very real and expensive. I want to order again when I'll get a big paycheck. Lol I'm not sure why the site has so many negative reviews. Maybe they improved from the past? But I'm happy that I took chances and ordered.

Date of experience: March 22, 2017
GB
1 review
77 helpful votes
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THEY STOLE MONEY HELP!
November 1, 2015

I had the right amount for the watch and now the money in my bank has gone and they said they can't send it because I hadn't send them a picture of my card and Id but I did send them my card number and expires number. WHAT DO I DO

Date of experience: November 1, 2015

Overview

The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.

This summary is generated by AI, based on text from customer reviews