PurseValley Questions & Answers

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Here’s what consumers have asked with answers from PurseValley staff and previous consumers.

34 questions answered
12% answered in 1 day
Question:

Answer:

Good Luck! I bought purses and Watches. The purses are great as far as quality but if you get sent the wrong one or the wrong watch they make u return it to China NO JOKE, never send u a replacement and u are out the money and all the re-shipping fees. Its pot luck really. What I did receive in purses was of good quality but me personally work too hard for my money to take a 200.00 and 300.00 hit because of their mistakes so I wont order from them again. If you have to return something they are horrible to deal with and you kinda are just out the money and will get the run around. If I knew that I would of just kept the wrong watch cause now I paid for it and paid to send it back too and still have no watch. Online shopping. Its always a Risk! Just my exp with them and nope i wouldnt order again. I get burned once in life and I learn... thats all

By Raine D.
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Question:

Greetings, i was just looking for a promo code.

Answer:

I got my replica from this website. They accept several of payment methods including credit card and paypal, the products are little bit costly, but is still acceptable because the authentic bags are too expensive and I couldn't afford at all. What you pay for is definitely worth with what you get! http://www.mybrandcity.com/

By tea m.
Question:

Hi terry, i would need more information as to what to tell my credit card company inorder to get back my money. also, won't i be reported for even buying a fake bag while i know they sell replicas? this is the reason why i want my money back. i ordered a bag from another company that accepts credit card. the bag that i received was too bad to be seen with. i emailed them and they sent me the return address to send the bag to. i believe on their website it stated that returned item should be received within 7days. this can never be possible because the cheapest postal rate was 89 dollars and it takes 4 to 6 weeks, the fastest takes 2 weeks. please i need your advice as to what you think i should do to get my money back. thanks in advance

Answer:

Did any one buy from pursevalley.com

By nounou h.
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Question:

I want to send money via money gram, and i just wanted to make sure it is not scam and money wont be lost?

Answer:

Paid 600 on CC and got my order in 10 days

By mary k.
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Question:

Im in the process of buying 3bags and not sure if i should. some people give great reviews and the others not good at all... what to do

Answer:

The quality varies from style to style. My last purchase was a Louis Vuitton Alma BB in amarante vernis. I was able to compare it to my real LV Alma (gris, pm size) and can say it PV's replica is very very good with this particular style.

By Melanie V.
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Question:

A lot of negative reviews. i would like to order a purse from you but i am very leary about your company. how do i know if the positive reviews are true ?

Answer:

I purchased from purse valley and everything went fine. I recommend using a credit card that way if anything does happen just open a dispute and your credit card will refund you. Overall the products and services are amazing. I ordered the LV mini backpack I love it

By Elisabeth N.
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Question:

Concern about the hacking of credit cards ... thinking of deleting my order ...don't need problems.

Answer:

You have to Western Union cash, no credit cards. The process is scary but worth it.

By Liliane T.
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Question:

How does live chat work?

Answer:

My experience with purse valley was great. I read the reviews also, but said what the heck. Sometimes it's not always great to listen to other people. Thank God I didn't because then I wouldn't have a great little backpack. Purse valley is amazing

By Elisabeth N.
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Question:

I have a text message that my package was delivered to my home at 12:30pm and i am at work. 4200139443 was my delivery number can i please have delivery for wednesday morning for 8: oo am to 10:30am or any evening after 5:30pm. this package tracking number is ea165550092cn. thank you. please text back with time and dates. is this package sent with federal express or ups

Answer:

Lmao omgosh that cracked me up

By Elisabeth N.
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Question:

How close do they look to a real louis vuitton bag?

Answer:

The quality of the Alma BB was very, very close to a real LV Alma bag. The customer service was excellent

By Melanie V.
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