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    PurseValley

PurseValley

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Overview

PurseValley has a rating of 3.0 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 1st among Blog sites.

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Reviews (450)

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purse valley (87) credit card (55) customer service (101) louis vuitton (31)
Thumbnail of user sarahs215
Canada
1 review
19 helpful votes
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January 2nd, 2016

I bought a purse of this website. During purchase or while awaiting the bag, they are extremely helpful. When I received the bag, it wasn't as pictured so I told them I'd be returning it and told them they would pay to return it as it wasn't my fault the bag wasn't as pictured. After countless back and forth emails, they finally agreed IN WRITING to pay my return shipping. Once I sent them all the information and kept calling them numerous times to see why I hadn't received my refund (after the 48 hours) they told me they would not be refunding me my shipping, and would be giving me a credit after I specifically told them that would not suffice when they suggested it prior to returning the bag. They put me through so much grief and inconvenience because they are scammers and liars. DO NOT ORDER! And if you decide to not listen to me, make sure you order through a credit card company that deals with scammers... if you send through Money union (because there's a discount), you're never seeing that bag or your money. IT IS BEYOND ME why anyone would be so stupid to wire them money. That is the equivalent of putting cash in an envelope via mail. If you're going to do something as silly as order from this site, at least use a credit card that can back you up.
BUYER BEWARE!

Date of experience: January 2, 2016

Thumbnail of user lawh1
New Jersey
1 review
0 helpful votes
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June 7th, 2017

I bought a LV speedy 25 from Pursevalley.cn and I am in love with it. The quality is amazing, just like the real deal. I recommend this site 120%!

Date of experience: June 7, 2017

Thumbnail of user gretag2
California
6 reviews
20 helpful votes
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May 18th, 2017

Purse Valley instructed me to send $456.00 To s person named Yulan Tan. I just got off the phone with Western Union and they told me "Never send a money transfer to an individual for online purchases" They also said that since they have received so many complaints they are warning customers NOT to send any Money to PURSE VALLEY. Ladies don't be a Victim for Fake Handbags that are made very Poorly & asking you to send $$$$ to an individual. Don't report PURSE VALLEY to the Better Business Bureau. They are not registered with them. If your a victim of Fraud Contact the FBI. Replica Handbag companies are on their list of being fraudulent. The quality is just not their. They go to sweat shops in China where young girls are making these bags using cheap materials to produce Horrible fake Designer Products. It's better to buy Pre Loved on EBay & other sites such as these. If you need anything please contact me here. My Experience with PURSE VALLEY was Hell. I hope I can spare you from what I've gone through. I Repeat Don't send Money to an Individual when buying from a Replica site, it's a SCAM...

Date of experience: May 18, 2017

Thumbnail of user cvetkovicd
Serbia
1 review
9 helpful votes
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May 27th, 2014

Nothing to do with them: pursevalley.com, pursevalley.cn...
Thad to the ordinary fraudsters. He was fooled me for more than
600$

Date of experience: May 27, 2014

Thumbnail of user johnh583
Georgia
2 reviews
13 helpful votes
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September 3rd, 2016

I purchased this watch two months ago do the knobs on the bezel are tarnishing and it keeps lousy time I lost a half hour in one day

Date of experience: September 3, 2016

Thumbnail of user ja14654
Massachusetts
1 review
19 helpful votes
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December 17th, 2014

I ordered from this site in 2013 and the bags came with poor stitching, uneven areas etc. They said I could either return the items (which I was not paying to ship something back to CHINA nor did I think I should considering they over charge for FAKE merchandise) or they would give me %50 off a new bag. Nov 2014 I decided to purchase a couple things, after they told me they changed their manufacturing and the quality was better. FALSE! Not only did they not give me %50 a bag, they only gave me what 1/2 of one of the original bags cost as a credit. I didn't want to lose that money so I made a purchase. (MIND YOU - THE FREE BAG THAT CAME WITH THE ORDER WAS CRAP) My order arrived they everything was terrible. The bags were smaller, colors off, stitching horrible, straps are glued not sown. I sent them pictures and finally got in contact with a "CUSTOMER SERVICE REP" - They told me to return the bags etc. I said this is the worst website and if I can't get a refund Ill just contact my credit card company. HE STARTED TO THREATEN ME AND STARTED TALKING ABOUT HOW HE HAD MY CREDIT CARD NUMBER! Long story short, I have an amazing credit card company and they canceled the card and got me a new one plus fixed the situation. DO NOT ORDER FROM THIS WEBSITE.
If you don't own a real LV or other designer, take it from someone who does and can spot all differences. You'll be disappointed and the bags look fake.

Date of experience: December 17, 2014

Thumbnail of user brittanyp31
Oklahoma
1 review
0 helpful votes
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August 22nd, 2017

I also ordered my bag on July 1,2017 and just received it on August 20th. I was a bit annoyed that it took so long but they did keep me in the loop with emails. After all the waiting, the bag came. I ordered the Speedy 25 Bandoliere in damier ebene. I thought that bag would be fairly simple to recreate and would look just like the real thing. No, it doesn't. Don't get this bag. It's very creased, doesn't keep shape, the hardware is brushed gold, not high-shine gold like the real deal. Today I tried
Wearing the cross body strap and the strap RIPPED. Already! It's 2 days old. I'm embarrassed to carry the bag because it's so obviously fake. I've seen the Neverfulls that PurseValley does and they seem like great quality. I think I would've even had better luck with a different design, like the signature or even the white damier, where they use the tan leather for the straps and piping. The glazed leather on the ebene looks VERY cheap and is a
Dead give away. Pretty bummed.
I guess I'll just wait until I can afford the real thing

Date of experience: August 22, 2017

Thumbnail of user janetg55
Illinois
1 review
0 helpful votes
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April 5th, 2017

Received my order promptly, the purses are even better than expected! Beautiful! Will definitely order from here again! So happy with my purchase!

Date of experience: April 5, 2017

Thumbnail of user rodh30
Pennsylvania
1 review
9 helpful votes
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March 2nd, 2017

This please is horrible, I bought a watch at super watches two years ago and it great, this time I try to buy at Purse Valley, first it took five months for me to finally get to watch it was actually order in November for Christmas and he only got here a few weeks ago I paid over $600 for this replica that's the most expensive replica out there and they say it's perfect well let me tell you they have the basic mistakes for replica my GMT Master bezel does not move at all that is horrifying anybody even a child that touches my watch will immediately see that's a fake when you spent over $600 for a replica you expect a good quality At least the basic to work well I call them many times email them over 10 times asking how can I return this and they do not reply or answer me back.
If this was $100 replica I would've understand but for over $600 stay away from their watches do not buy here unless you want to waste your money and embarrassed when you try to pretend you have a real one because let's be real we are all here trying to buy a fake and if you're trying to buy a fake for that amount of money do you expect at least the basics of it so my recommendation is stay away

Date of experience: March 2, 2017

Thumbnail of user marisolr12
New York
1 review
0 helpful votes
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March 15th, 2017

I'm soooo happy I found this website I purchase my mm never full bag and love love love it it's great Quality I went back and ordered 2 more bags and got my wallet for free u have a customer for life

Date of experience: March 15, 2017

Thumbnail of user matildel
Spain
1 review
0 helpful votes
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February 23rd, 2017

THEY ARE A VERY PROFESSIONAL WEBSITE. VERY CONCERNED ABOUT THE CUSTOMER. OUTWEIGHS THE PRICE WHICH IS HIGHER THAN IN OTHER COMPANIES BUT COMPENSATES FOR THE TRANQUILITY THAT TRANSMITTED

Date of experience: February 22, 2017

Thumbnail of user jeanetteb29
North Carolina
1 review
0 helpful votes
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April 27th, 2017

I enjoyed my Neverfull GM, it is identical to the original! Great customer service! I will be ordering again in the future from Purse Valley.

Date of experience: April 27, 2017

Thumbnail of user kerrys37
Illinois
1 review
0 helpful votes
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July 17th, 2017

I am a first time customer and the quality of the product I received far surpassed my expectations! Thank you Purse valley!

Date of experience: July 17, 2017

Thumbnail of user lawrenced25
Canada
1 review
4 helpful votes
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August 10th, 2017

They are full of bs. After they they charge my credit card no item was sent or received from this thieves!

Date of experience: August 10, 2017

Thumbnail of user samr170
Texas
1 review
6 helpful votes
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August 5th, 2017

Company took money never shipped out Goods lied lied lied very sad I'm contacting my credit card to reverse the charges

Date of experience: August 5, 2017

Thumbnail of user catherinel53
France
3 reviews
20 helpful votes
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June 15th, 2017

I have made several purchases from PurseValley and I've never been disappointed. I received my order (very) promptly and perfectly packaged.

Date of experience: June 15, 2017

Thumbnail of user gabrielah2
Florida
1 review
0 helpful votes
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June 25th, 2017

I just received my L. V Artsy mm and I looove it! Great quality and fast shipping all the way from China!
I'm definitely coming back. Thank you guys

Date of experience: June 24, 2017

Thumbnail of user lyndseyc
Australia
3 reviews
7 helpful votes
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February 6th, 2012

Tried to buy a LV wallet, pochette and denim cabby, total 420. They have my credit card details and phoned me to confirm who i am, thought that would be it and my order would go through? WRONG! They then want me to send a phtocopy front and back of my credit card plus a puotocopy of my passport and drivers licence!
How much verification do they need? I then tried to send a money wire using western union but they wouldn't provide me with a street address in china, we were live chatting and then when i told them it was federal law to provide a street address, the live chat suddenly ended! TWICE! It all seems VERY hardwork just to order some replica bags that arent cheap anyway! It seems that the safest route of payment for us ie credit card is made super difficult by them... they are hoping we'll do a money wire as its easy and then potentially disappear with our money?
Spoke with my credit card company who state this is highly suspicious behaviour for a genuine merchant, and have since cancelled my card. As you can guess my opinion is STAY AWAY from this "company" all very very dodgy! Good luck girls and if anyone does have a better experience with them or another company please let me know as i'm still searching for genunie dealers of replica bags!
GOOD LUCK! XX

Date of experience: February 6, 2012

Thumbnail of user rt81
Illinois
2 reviews
2 helpful votes
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August 12th, 2017

I just got my bag, so wait guys and you will get your stuff, I order from them so many times, this is the only time it took so long but I got it :)

Date of experience: August 12, 2017

Thumbnail of user annm121
Kentucky
1 review
15 helpful votes
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April 8th, 2016

I was about to order from this site (pursevalley); until I read all the negatives reviews! Thanks but no thanks!

Date of experience: April 8, 2016

Thumbnail of user chyntiad
Sweden
2 reviews
7 helpful votes
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July 3rd, 2014

I have ordered several times from this website and I must say that I am very impressed. Great customer service..

Date of experience: June 30, 2014

Thumbnail of user margarett113
China
1 review
2 helpful votes
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July 12th, 2018

I have bought purses from pursevalleyvip.cn 5 times never had a problem, always received all my purses! All very high end replica quality.

Date of experience: July 12, 2018

Thumbnail of user connieb89
Georgia
2 reviews
17 helpful votes
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June 21st, 2017

I ordered the replica Louis Vuitton Siracusa (a retired model from LV) and am very pleasantly surprised at how well made this bag is. I have never seen one in person before, but the style and size were just what I was looking for in a large tote style with a zippered closure. The piece that fits & slides on the top of the removable shoulder strap did not come with the purse but PV stated in an email that they will send one to me. Customer Service has been wonderful throughout the entire process of ordering & delivery so I don't understand any negative reviews about that. Also, I own several LVs I purchased at the Atlanta Lenox Square Mall store & they just are not made well enough to justify the exhorbitant price. I have had problems with two of them. But if PV can replicate them so very well, why wouldn't I buy them from PV? I absolutely recommend this company & will purchase more replica handbags from them! Yay - I am very, very pleased with my bag. (My bag arrived with a strong chemical smell, but Fabreze easily took care of that.)

Date of experience: June 20, 2017

Thumbnail of user melissao28
Arizona
1 review
4 helpful votes
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June 24th, 2017

I have purchased 2 purses. They were both of terrible quality. I contacted the company and they never resolved my issue. Waste of money

Date of experience: June 24, 2017

Thumbnail of user arielam
New Jersey
1 review
0 helpful votes
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May 17th, 2017

Very good replica on all, very good personal service, trustworthy,
Fast delivery, love it, the price could be less

Date of experience: May 17, 2017

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