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PurseValleyReviews 450

3.0

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PurseValley Reviews Summary

The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
8 helpful votes
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Omega watch
August 19, 2016

I bought a Omega seamaster watch from y9u. It is the worst watch I have ever owned. It always ran fase and after 6 months it just stopped. I was supposed to have a japanese movement, but it had a cheap chinese movement.

Date of experience: August 19, 2016
New Jersey
1 review
20 helpful votes
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The purse came in a timely fashion and it was beautiful great quality. I bought it with a bran new credit card that had never been used and a week after I received the bag, someone was trying to make fraudulent purchases with my card#. The purchases were declined but, the fact is they compromised my card info... Shady!

Date of experience: August 18, 2016
North Carolina
1 review
8 helpful votes
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I ordered one bag that was good. The second bag i finally cancelled as they kept telling me my VISA did not authorize. It was not true. They said that they ran it 6 times. My bank said they never saw it come in for authorization(i work there).

Date of experience: August 11, 2016
Canada
1 review
9 helpful votes
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I bought four bags and they arrived today - absolutely gorgeous and extremely well made. Definitely going back for more.

I bought:

1 Louis Vuitton Capuciness Crocodile Leather Red MM ******* C$420.62
1 Louis Vuitton Cluny Corail C$349.22
1 Prada Double Tote Crocodile Leather Bag Green C$395.95
1 Gucci Bamboo Daily Blooms Bag Blush Pink C$388.16

Date of experience: July 22, 2016
Maryland
1 review
12 helpful votes
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Horrible experience! Tried to purchase some bvlgari errings - they call me back: my vida doesn't work! " we accept only american expres for ordes lower then $800"ok. It was strange but I gave them the data.
No confirmation mail. Next day I call the vost. Service, apparently everything is just ok. Next day they call me to inform that my american expres doesn't work! They wanted me to accses to my account?!
Then, I was so bored with all of them and I canceled the purchase. Swindlers- that's what there are!
But the cheap ones.
Never again!

Date of experience: July 8, 2016
Florida
1 review
17 helpful votes
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Purse Valley
July 3, 2016

They are a total scam. They say money back, but, will only let you use the US Post Office for returns (very expensive). If you pay the money to return it, they do not accept the returned package. Stay away from them.

Date of experience: July 3, 2016
New Jersey
1 review
23 helpful votes
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Fabulous
July 3, 2016

I'm not sure what all you people are complaining about. I got my bag in 5 days after I ordered it! Yes FIVE days. I love the bag. It's beautiful. Is it a mirror image? I have no clue and don't care. The bag is super nice and does not feel cheap at all. I'm started to believe these negative reviews are fake. This is my 3rd bag from them and I have never been disappointed

Date of experience: July 2, 2016
South Carolina
1 review
11 helpful votes
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DON'T BE TEMPTED
July 1, 2016

My order arrived and it literally STUNK. It must have gotten wet in the shipping container. I tried everything, and it still smelled worse than $#*!. Everyone in the room could smell it and we all started sneezing. They wouldn't exchange or refund.

Date of experience: July 1, 2016
New York
2 reviews
17 helpful votes
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PURSE VALLEY DOT CN
June 28, 2016

Is amazing! I've ordered numerous items on the site. Customer service is amazing. They call within 24 hours to confirm your order, then and only then will they put your order through as long as you confirm it. And if you are not 100% satisfied they will give you a refund.
They keep you updated all through out your order. They are upfront about telling their products are replicas. The leather is real. Most of the materials used are the exact same from the actual manufacturer. Their products are amazingly soft. Great quality products. I couldn't ask for a better site than to pursevalley.cn to buy my replica products from. Why would anyone spend over $1,000 for an authentic Louis Vuitton when you can get the SAME exact quality from PurseValley.cn? It doesn't make any sense to me.
If you take care of something, it WILL last forever, regardless if it's a replica or an authentic.
I have 2 LV bags, and 1 LV wallet, 2 Tiffany bracelets, a Tiffany necklace, and a Bvlgari ring from PurseValley.cn. I will definitely buy more from that site. I can't speak highly enough about it. It deserves more than 5 stars.

Date of experience: June 27, 2016
New York
1 review
15 helpful votes
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I cancelled my order right next day way before they even ship the item out! Send an email to inform them to not take my money! Not only did they take my money also have not been refund me yet after a week. On their email says 24 hours. After 3 emails sending out, they just stop responding!
Please be aware of this seller
I seriously will give zero star for this dishonest seller!

Date of experience: June 21, 2016
Washington
1 review
20 helpful votes
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I reviewed a bit a bit ago and happened upon another am similar site purses alley.cn versus purse valley.cn
I'm thinking ppl *might* have the wrong website!
Just a thought as pursevalley.cn has been great to me...
I'm not paid and the customer service has been wonderful and the products I've received have been great!
PS - I just received a replica watch a little over a month ago from pursevalley.com and I am very pleased. Excellent look - packaging was great and other than just one issue which is the one spot ( the model name isn't imprinted under the brand name isn't there - but barely noticeable) other than that it's a terrific replica watch. It's a Breitling replica and I'm very pleased with it.
So, all in all - pursevalley.com has been very good to me.

Date of experience: June 17, 2016
Hungary
1 review
5 helpful votes
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I was happy with the bag originally but after a number of months waiting for the leather to darken (its still not quite there yet) i decided to start using it and a friend pointed out the LV logo one one side was upside down. I did my research, this style bag should never have the logo upside down. So i emailled purse valley 3x and given that i am still awaiting a response i felt i had no choice but to write this review. Ive given them plenty of opportunity to correct this but the result of my experience has been money entirely wasted and all the frustration of being ignored. If you can afford to throw money away, buy the original... and if you cant, dont take the risk with this company.

Date of experience: June 15, 2016
Ireland
1 review
7 helpful votes
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I recently bought a pale blue Prada Saffiano tote. The description states ''leather exterior''. It isn't leather - its a kind of dimpled hard material. Its instantly recognisable as a fake and not what I paid over 300 for. Unusable.

Date of experience: June 14, 2016
Denmark
1 review
2 helpful votes
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Pretty pretty good
June 7, 2016

I was as many people afraid to order a bag from purse valley, because of all the bad reviews. I thought that if anybody was gonna be tricked it was me, but I didn't and I got my bag within 10 days. I brought a yves Saint Laurent monogram college bag medium, and I messaged back and front with them, and the only reason why I didn't give them 5 stars is because their costumer service took some time to write back. I am so happy for my bag and are definitely gonna order again!

Date of experience: June 7, 2016
Latvia
2 reviews
7 helpful votes
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Total junk. This company is a FRAUD using real photos of real items and then sending junk. They offer to refund your money, but never do! DO NOT BUY FROM THIS CHEATING COMPANY! It is the worst cheating company in internet.

Date of experience: June 1, 2016
California
1 review
13 helpful votes
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I got the Eva LV and its glued and not actually sown. The zipper to close the purse is glued to the LV pattern, so I can never use it as a cross body only a clutch. Not worth the money as I was only able to use this purse a few times. Also got the Gucci disco bag, the GG was more of a circle shape then an oval and the zipper broke after a weeks use. I would say don't waste your money

Date of experience: May 30, 2016
Florida
1 review
34 helpful votes
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Great experience
May 27, 2016

I have never ordered a purse online, let alone a fake one. I wanted to get a Louis Vuitton never ful, but think it's crazy to pay 1400$ for a purse that will get thrown around. I went out on a limb, despite reading the negative reviews. I ordered my purse and within 13 days I recieved it. I payed an extra 3$ for insurance, and signed up to get email updates for the tracking number. The minute I placed my order I called customer service to confirm. They were great! They told me that my credit card may be charged 5-7$ more due to currency exchange from U. S to China, which is completely understandable. Atleast they tell you.
I love this purse. It's great quality, it doesn't "feel" or look cheap, and it looks almost identical to the real ones. The only difference is minor changes to the inside, but who stares at the inside of a purse?
Yes, when you open the box up, initially it smells like plastic, but that's only because it's wrapped in it and shoved Ina box for shipping across seas for 2 weeks. Mine aired out in 1 day. People expect to much, but in reality, it's NOT the real thing, and your paying not even a quarter of the price. I'm extremely satisfied with my purchase and will definitely order from them again. If your like me, and just don't want to spend crazy amounts of money on a purse, but you still like nice things, I recommend this website. :)

Date of experience: May 26, 2016
Tennessee
1 review
14 helpful votes
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Perfect!
May 26, 2016

I recently purchased a LV speedy bag and when I tell you it look just like the real deal... I returned my authentic because it looked FAKE this one looks better. Very nice customer service and bag came on time as promised... try them for yourself you'll be glad u did..

Date of experience: May 25, 2016
California
2 reviews
9 helpful votes
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I was wary about ordering but a friend of mine said she had ordered from PV and was pleased. I ordered a LV handbag and it arrived in less time then they estimated. I'm very happy with the quality. Looks like the real deal. I will order from them again.

Date of experience: May 24, 2016
California
1 review
32 helpful votes
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I'm a little surprised by all the bad reviews. I ordered the LV Estrela bag and it came within 2 weeks to CA and was almost identical to my REAL $2100. 00 LV Estrela. The only difference was that there was only 2 small inside pockets and my REAL one has 2 small and 1 large. I also purchased some LV charms which were VERY NICE for $25.00, and a wallet which was OK. Except the zipper ripples, it's just OK. Customer service was very good, they called me to confirm, followed up with status daily and shipped very quickly. I will definitely order from them again, based on this first order.
** I took a chance and payed via bank using a bank account that I don't usually keep any money in, and only transfered the amount of the purchase to the account. It worked out with out all the confusion and I got an extra discount off the order too!
See pictures below, Red one is Real LV, Black one is Replica

Date of experience: May 22, 2016