I was definitely nervous about ordering from here as there are so many mixed reviews. I at first was going to order a number of things and the transaction was denied by my bank as they believed it was a scam. Airing on the side of caution I decided to order just one item and was concerned at first because they hadn't been answering any of my emails. I had to call them and change my order and it went through, took a couple of days to process and then I received a tracking number from them and about 7 days later my package arrived. I can safely say I am one satisfied customer and will be ordering again. Lower your expectations with customer service and you will most likely need to be the one to contact them if there is any troubles.