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PurseValley has a rating of 3.0 stars from 451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PurseValley most frequently mention customer service, great quality, and real thing. PurseValley ranks 1st among Blog sites.
Paid over 300 Canadian dollars, the watch was non-working! So far They just keep ignoring me, It just been a few days ( no more than 30 days!), they told me to send back the watch in China and pay for it ( it cost me over 80 dollars) and they won't refund me! So basically they ship me a non-working watch and I have to pay to get it return to China and don't even know if I will get a replacement because they don't answer my email they just ignore me! So be advice this company does not respect their engagement! I Am in the Progress to poursuit This compagnie J'ai acheté une montre Rolex et j'ai reçu cette montre qui ne fonctionnais pas j'ai donc contacté leur département ils m'ont dit de retourner cette montre en Chine a mes frais (80 dollars) et ils ne rembourseront pas les frais et je ne sais même pas si je vais recevoir le remplacement car ils ne répondent plus a mes courriel, cette compagnie ne respecte pas leur politique de remboursement de 30 jours, je n'ai eu cette montre que de 7 jours et ils n'ont rien fait! Soyez avisez, je suis présentement a la recherche pour poursuivre cette compagnie!
Date of experience: June 13, 2017
The leather of bag just so-so. I will not buy it from the site again.
Date of experience: November 6, 2016
A bunch of Scammers from China! Save your money and dont buy from them!
Date of experience: February 12, 2013
DO NOT BUY FROM THIS SITE, THEY STOLE MY CREDIT CARD INFORMATION AND I HAD 6 FOREIGN TRANSACTIONS ON MY CREDIT CARD!
BUYER BEWARE!
Date of experience: October 10, 2016
Fake company I hear and take your money not trust worthy I would say just stay far far away.
Date of experience: February 11, 2016
I ordered a bag about a month ago. I have never wanted a fake bag but this site showed items of reasonable quality for a replica. My work PC however would not let me open the log in, I should have followed the signs... But I didn't and went ahead paying by credit card as I saw the other options more complicated and there is an extra guarantee with a credit card. Immediately I received an email thanking me for making the order and all the details were there. Then a day later I got an email from customer services telling me that because my credit card billing address and my credit card were from different countries and 'they were trying to avoid fraud' they could not use my card and I was offered other options, moneygram and there was a link to other payment options. I opened the link and I was asked to enter all my card details etc. Of course, I started to realise that this was proper dodgy, why would I send again my details if my card apparently does not work? I emailed customer services and I was very stern about the dodginess of the payment system. Funny enough, I checked, before emailing them, the email and my trusty work PC warned me that this could be a fishing site trying to get personal information. Did I get a personal response on my email? No, but the same about now being only placed to pay through Moneygram. I tried moneygram, but again if your card and billing address are different will not let you proceed. I decided then that there were too many signs and decided to cancel my order, I got emails offering a free gift - a bag, a watch,...-. I went along with it, to see what would happen but this time I said that I would use the credit card from my current country. I got an email from my personal sales executive, who for the first time ever was offering a gift to avoid the cancellation of an order, and there was not a word about the gift about the options of using other card but the same rant about not being able to use my credit card and having to pay by Moneygram.
Another thing, my card company, the one I wanted to use in the first place, called me to tell me that they have blocked my card as on the same days as my payments were taking place my card was used in India, the USA and to pay and online item. I will get my money refunded but it has unsettle me that I have been a fraud victim. Are purse valley and my card misuse linked, well I only use it to buy the bag.
I have now replied to my sales executive demanding to speak with her superior, but I bet I will get the same moneygram email... Your call. Ana C
Date of experience: May 10, 2016
I bank wired them money, and they never shipped. Do NOT do business with them.
Date of experience: December 8, 2015
