On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy process and received my items within a couple weeks.
Wonderful options, a little slow on deliver, but overall great
It took too long for the order to be processed and shipped.
Love the level of customization! I can pick the style, font, image, color, and even add writing on the back! However, there was very little communication once my order was placed and it didn't arrive for more than 2 weeks after I placed the order.
Had exactly what I wanted thanks so much. Keep up the good work
It was a good experience, easy to use website. Took a little long to get my order, but in the end I was happy
Didn't get the sizes nor quantity I ordered. Also took way longer than website mentioned to process the order and get shipped.
Lots of options, which was good. Slow order filling so allow added time as necessary if things are a gift.
Lots of choices, great shirts, and great quality. Get lots of compliments.
Pleasant and efficient! The shirts are high quality and affordable
Easy to navigate although I thought I had sent it Friday. But didn't.
Easy to order, quick response and delivery.
Thank You
Great selection, fast production and delivery. Would buy from again.
It was very nice. A lot of products to choose from.
Great! So many choices and styles! I love it all! Thank you for making it easy!
Excellent. Easy to do business very knowledgeable on product.
Good, fast, nice quality, and quick. It was a good experience
My experience was great. I love the shirt I ordered and can't wait to wear it.
Easy website to navigate with a lot to choose from. Prices are reasonable and the merchandise is very good quality.
Thank you for the easy process; look forward to our team wear.
Thank you for the easy process; look forward to our team wear.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members