Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very happy with my purchase. The school mascot I wanted was easy to find. I just typed in the name of the school. * If it has changed a bit through the years, they showed me the multiple ones.
Very happy customer with the items I received from your company
I received notification that my package was undeliverable due to damage. When I called Prep Sports, the agent was very understanding, had my package reordered and expedited. Package received within a couple of days. Excellent customer service
Order still hasn't arrived and they have responded to nothing. My order supposedly
Shipped 3 weeks ago.
The code for a 40% discount I was promised and was expecting turned into a 20% discount only at checkout and with sales tax and delivery fees it was just way too expensive. I don't think I'll order from you again.
I ordered some college apparel for my daughter and noticed that her college had many options specific to their major. Hers was not an option, I emailed them and they had her major on the site in less than a week! They have a good variety of quality apparel that arrived in a timely manner.
Finding the items I wanted was easy getting their ordered was easy the time it took to get the item shipped was much much shorter than I thought. It would be a seven day timeframe from the day ordered to the day I received delivery is extra extraordinary and much quicker than I expected
Excellent product, fast turnaround, very pleased with the service and quality
I normally wear a large but ordered an XL to make sure. Should have tried it on before I washed it but didn't. Washed it in cool water and hung it to dry. I couldn't wear it if I was a 10 year old. You do not need to print this. You asked and I'm telling.! My fault for not trying it on. For what I paid I expected better.
I ordered two hats that permitted me to put my son's jersey on the hat. The hats did not have the numbers on them. I tried to return them and was denied doing so. I am disputing with my credit card. It was a terrible experience. I will be sharing with all my children's teammates and parents.
Fast, accurate with excellent quality. I created a design and they delivered!
The sizes run small, I always wear a medium, but order a large. The large is a little snug. I Love the shirt anyway
The T-shirt I ordered was misspelled...! It's kind of disappointing. However, the shirt has now become a family joke!
It was easy to order and it was a quick delivery! Thank you so much!
Easy to order, good quality and timely shipping of order. It would nice to have more options when shopping for polos for school staff.
There were plenty of options to choose from and the quality was great.
Exactly what I was looking for. As advertised even tell my friends.
Took 2 weeks to get. Was in Billings to be delivered then got shipped to California then shipped back to Billings. Terrible service…. And expensive especially the shipping charge
Great quality gear and decent shipping times, I love ordering from this site and will continue to buy from here!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members