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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The T-shirt I ordered was well prepared and truest quality. Fast delivery. Thank you!
A single wash and the logo was already faded and showing a lot of white in the black printed area
Good product, but I ordered a jersey for my wife and myself. She received her's then I was told our order was completed. I couldn't find a phone number or email to ask for help. Only option was to message Prep-sportwear. The problem was rectified but I had to give to much efforts to get the jersey I paid for
Love your website and the gear I've received. The one issue I have is that I filled out a school color change and it has not been updated.
The service and quality is great. Very satisfied with the process, material, packaging and delivery.
It was very easy to get the item customized the way I wanted it.
I loved the item I purchased and was shipped quickly! Will be a returning customer!
Beautiful designing and workmanship, but sizes were a bit smaller than usual
My experience was so quick and easy that I ordered again the next week.
Easy to order, delivery took longer than I'd have liked. Shirt runs a little small but the design is nice.
We paid to have her name on it and it came without it. For the expensive price that we paid, we were very disappointed and will not be ordering anything through you again.
I ordered the products 8/24 and heard NOTHING until it was shipped over a month later. I requested an update three times and received no response at any time. There is no telephone # to contact just a chat request that nobody responds to.
Uneventful. Placed my order, got my order, and order was perfect l.
We needed a shirt for high school. Found it on your site, ordered it and it was delivered on time.
The t-shirts have been great! Excellent product and service.
It was a surprise present, it was much nicer than I expected & was it was very well liked by the recipient.
Happy with the time of delivery and confirmation of the order
They have been very helpful with changing delivery address do to vacation.
Confusing on discount. Hard to get back to something you want to order another of in different size.
The company was really good about notifications regarding updates to my order
Shirts were lower quality than expected. One logo was tilted by about 1/2 horizontally. Parents ordered shirts as well and agreed on low quality fabric.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members