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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Loved the product but it took a long time to process.
The shirts were great. The delivery was very slow. And after one wear I folded one of my shirts and the iron on is already peeling off.
The logo pictured was not available. Slow shipping.
It took an extremely long time to receive the order. And when we received it, the school on it wasn't even the right school. But the company responded and sent a new one but then we had to wait for weeks for that. But we finally got it all.
Pleased with purchase. I ordered a shirt with block glitter lettering and with the first wash the backing came off the inside of the shirt and got all over everything in the wash but I was able to trim the rest away and it has been fine since. Got some compliments on the shirt!
The ordering was simple and looked easy my granddaughter did the ordering. It took too long to receive it.
Good happy with all items wanted to order same items again.
It was amazing and the shipping process took a little long but came the week i needed my items
I loved the experience and the shirt came quickly. I will be a return customer.
Slow delivery
Company does not respond to text which they offer on their website
Will not answer calls
Will not allow for order modifications even though production has not yet started
Prices are high
Service is basically non-existent
I ordered my shirts 8/23, requested updates via text… my order didn't arrive until 9/30, and I never received any texts about my item shipping, let alone a reason for the wait of over a month to receive my product.
Took a long time to ship. Got here a few days after it said it was expected delivery.
Great, very professional and very kind. I will do business with you again soon.
Easy ordering process... received my order fast...!
Loved the women's V neck & vintage hat. Men's cotton polo in grey is already started to fade after one wash. Logos look great. But quality of men's shirt, not so good.
Well the first shirt ordered came with a burn mark of the paper covering the entire front side. Was told to wash it. It didn't go away. They were nice and replaced it. The 2nd one came weeks later, season over and it was worse than the first one.
I ordered, I received. Got all my items in new condition.
Pretty Good. That's all I want to say and it doesn't last fifty characters. Why spend a whole lot of words when two will suffice.
Y'all can I get a job on my hat and I like the color of my hat
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members