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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I got the wrong size and when I asked about it I got no response. Also I never got an email on tracking or delaying of my order.
Ordering was easy, items were received quickly. No problems with
Ordering was easy enough but it did take a bit for it to be shipped.
Easy peasy. Found the style of cap that I wanted representing both the high school and the sport that I wanted featured. In a number of color options. Ordered online and after being custom produced for me, it was shipped and arrived just a day or two afterwards.
Great experience, easy to order. Items were arrived on schedule.
I think the processing time was longer than usual but overall not bad.
Frustrating. This is my 2nd order with your company & I've had an issue with both orders.
I feel your tops run on the small size. This should be noted so people know to order size up.
Great choices but would like to see 3XL. These seem to always be out of stock.
Good experience in placing order and receiving in timely fashion.
Clothing was exactly as expected! Thank you, would order again.
The first time the color was off, you guys replaced it and it's awesome. You guys have the best merchandise
Great selection! Lots of school logo options! Received and great quality!
The site was easy to navigate and the images were accurate for printing.
Very impressed with the fast processing and delivery time
Good experience. Very easy to complete the process
Very delayed overall. Otherwise happy with quality. Women's T-shirt material could be softer - also runs a little small
Great quality, fast and easy service! Will buy again grom them soon!
Great product will order again. Always happy with my orders.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members